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All properties in Kota Kinabalu, Malaysia
1 room, 2 adults

The Palace Hotel Kota Kinabalu, Kota Kinabalu

4-star4 stars
No. 1 Jalan Tangki, Karamunsing, Kota Kinabalu, Sabah, 88100, Malaysia

4-star hotel with outdoor pool, near Centre Point
  • Free WiFi and free parking
  • Collect nightsYou can collect® Rewards nights here
Beautiful beach
Great wellness & sports facilities
Delicious food
Complaints about WiFi
98See all 98 reviews
From 265 reviews

TripAdvisor Traveller Rating

The Palace Hotel Kota Kinabalu, Kota Kinabalu

from $38
  • Standard Room, 2 Twin Beds, No Windows
  • Standard Room with Breakfast for 2, 2 Twin Beds, No Windows
  • Superior Room, 2 Twin Beds
  • Deluxe Room
  • Superior Room, 1 Queen Bed

What’s around The Palace Hotel Kota Kinabalu, Kota Kinabalu


  • In Downtown Kota Kinabalu
  • Sabah State Mosque - 26 min walk
  • Imago Shopping Mall - 27 min walk
  • Centre Point - 11 min walk
  • Filipino Market - 18 min walk
  • Gaya Street Sunday Market - 19 min walk
  • Kota Kinabalu Central Market - 22 min walk
  • Suria Sabah Shopping Mall - 26 min walk

Getting around

  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 16 min drive
  • Tanjung Aru Station - 9 min drive
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 6 floors


  • Check-in time starts at 2:00 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

  • Extended parking *

  • Free nearby parking


  • Free shopping center shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Steam room
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Number of buildings/towers - 1
  • Year Built - 1987
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Daily housekeeping

Special features


Tangerine Restaurant - This restaurant serves breakfast, lunch, and dinner.

The Palace Hotel Kota Kinabalu, Kota Kinabalu’s small print


Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Also known as

  • Palace Hotel Kota Kinabalu
  • Palace Kota Kinabalu
  • The Palace Hotel Kota Kinabalu Sabah

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • New Year's Eve (31 December) Gala Dinner per adult: MYR 100

Optional extras

Early check-in can be arranged for an extra charge of MYR 150 (subject to availability)

Extended parking costs MYR 40 per night

Rollaway beds are available for MYR 80.0 per night

Buffet breakfast is offered for an extra charge of MYR 40 for adults and MYR 20 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Kota Kinabalu, Malaysia

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Recent reviews

Good 7.6 From 98 reviews

Fair 4.0
Bad breakfast
The breakfast was terrible. A buffet with nothing to eat.
Kenny, us1 night family trip
Exceptional 10.0
Very comfortable..nice view..
Zuraidah, us1 night family trip
Good 6.0
Value for money
It was good value for money, especially over CNY holiday. Good enough buffet with even option of a cafe latte order. Before going to the airport we also ate lunch there and it was a delicious pasta! It was clean and the staff friendly. My kids/teenagers enjoyed the pool and the gym! There is not much around this hotel, but the hotel offers a shuttle bus to a few malls, or you can pay 20-30MYR to the mall or beach nearby. We had just stayed at the Shangrila Tanjun Aru for 3 days, which was amazing! The Palace was the option we found as the Shangrila was fully booked the other days. And since we could not find a resort we chose a inexpensive hotel. We went back to the Shangrila and did the island hopping to Sapi & Manukan from there as The Palace had no concierge service. If your expectations are low and you want value off money, then The Palace is a good option- but it is more of a 3 stars than 4.
Monica, hk2 night family trip
Very Good 8.0
Stay at The Palace Hotel
The stay was okay, but it is far from the heart of city.
MOHD, myBusiness trip
Good 6.0
I think this is probably a nice hotel but my own experience was very disappointing. I'm not usually one to complain but on entering my room I was greeted by a huge dead cockroach on the floor. Perhaps this was a result of the 'spraying' the notices informed us of. I phoned reception and was moved to another room only to discover that the WiFi didn't work at the desk. They sent an IT technician who suggested I instead stand by the counter for the kettle. Since this wasn't a viable plan for several hours work I went back to reception. They 'upgraded' me to a smaller room on a higher floor where I was able to complete my work. The next morning there was a dead gecko on my floor. It did make me wonder what they were spraying since the hotel is advertised as environmentally friendly. I went for a swim but the despite asking at the gym the steam room was not turned on. Overall a disappointing experience, but on the bright side breakfast was good and the bed was comfy.
Nadia, as1 night trip

The Palace Hotel Kota Kinabalu, Kota Kinabalu

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