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All properties in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
1 room, 2 adults

The Westin Kuala Lumpur

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Children's pool
  • Theme park(s) nearby
  • Connecting/adjoining rooms available
199, Jalan Bukit Bintang, Kuala Lumpur, 55100, Malaysia, 800-246-8357

Luxury hotel with 2 bars/lounges, near Pavilion Kuala Lumpur
  • Free WiFi in lobby
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Children's pool
    • Theme park(s) nearby
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

Malaysia may have travel restrictions in place due to COVID-19. Find out more

  • We arrived early and the desk staff offered us a room to rest until 3 pm. From our…Mar 15, 2020
  • The staff were excellent and helpful, especially Mr Cody, at the receptionFeb 19, 2020

The Westin Kuala Lumpur

More Info: 866-539-0031

  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Twin Beds, Non Smoking
  • Premium Room, 1 King Bed, City View
  • Executive Room, 1 King Bed
  • Executive Room, 1 Double Bed
  • Deluxe Room, 1 King Bed
  • Premium Room, 2 Twin Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 1 Double Bed, Non Smoking
  • Westin, Club Room, 1 Bedroom, Non Smoking
  • Presidential Room, 1 Bedroom, Non Smoking
  • Club Room, 1 Bedroom, Non Smoking
  • Premium Room, 1 King Bed, Non Smoking, City View

What’s around The Westin Kuala Lumpur

Landmarks

  • In Kuala Lumpur City Centre
  • Pavilion Kuala Lumpur - 4 min walk
  • Berjaya Times Square - 12 min walk
  • Kuala Lumpur Convention Centre - 13 min walk
  • KLCC Park - 16 min walk
  • Suria KLCC Shopping Centre - 18 min walk
  • Petronas Twin Towers - 20 min walk
  • Kuala Lumpur Tower - 22 min walk

Getting around

  • Kuala Lumpur Intl. Airport (KUL) - 53 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 43 min drive
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Kuala Lumpur Sultan Ismail Station - 4 min drive
  • Kuala Lumpur KTM Komuter Station - 5 min drive
  • Bukit Bintang Station - 7 min walk
  • Raja Chulan Station - 10 min walk
  • Imbi Station - 13 min walk

At a glance

Key facts

Hotel size

  • This hotel has 443 rooms
  • This hotel is arranged over 35 floors

Arriving/leaving

  • Check-in time 3:00 PM-4:30 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Malaysia may have travel restrictions in place due to COVID-19.
This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Valet parking * on site

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Fitness classes on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Business center
  • Number of meeting rooms - 20
  • Conference space
  • Conference space size (feet) - 5554
  • Conference space size (meters) - 516
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2003
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Lowered peephole/viewport in door
  • Lowered locks/deadbolt
  • Low-height counters/sink
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • Arabic
  • Chinese
  • English
  • Japanese
  • Malay

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

The Living Room - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Splash - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

443 Bar Lounge - This lobby lounge specializes in international cuisine and serves dinner only. Open daily.

The Westin Kuala Lumpur’s small print

Also known as

  • Kuala Lumpur Westin
  • Westin Hotel Kuala Lumpur
  • Westin Kuala Lumpur
  • Westin Kuala Lumpur Hotel
  • The Westin Kuala Lumpur Hotel Kuala Lumpur
  • The Westin Kuala Lumpur Hotel
  • The Westin Kuala Lumpur Kuala Lumpur
  • The Westin Kuala Lumpur Hotel Kuala Lumpur

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 5:00 AM to midnight.
  • Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

    The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) and Commitment to Clean (Marriott) guidelines.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

    Deposit: MYR 200 per night

    Optional extras

    Self parking costs MYR 5 per day

    Valet parking costs MYR 40 per day

    Rollaway beds are available for MYR 40.0 per day

    Buffet breakfast is offered for an extra charge of MYR 80 for adults and MYR 44 for children (approximately)

    WiFi is available in guestrooms for MYR 0.00 per day (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for The Westin Kuala Lumpur

    • Does The Westin Kuala Lumpur offer free cancellation for a full refund?
      Yes, The Westin Kuala Lumpur does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is The Westin Kuala Lumpur currently open?
      This property is closed from April 20 2020 to November 30 2020 (dates subject to change).
    • What are the cleanliness and hygiene measures currently in place at The Westin Kuala Lumpur?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at The Westin Kuala Lumpur?
      Yes. Self parking costs MYR 5 per day. Valet parking costs MYR 40 per day.
    • Is there a pool at The Westin Kuala Lumpur?
      Yes, there's an outdoor pool and a children's pool. Guests have pool access from 5:00 AM to midnight.
    • Are pets allowed at The Westin Kuala Lumpur?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at The Westin Kuala Lumpur?
      You can check in from 3:00 PM to 4:30 AM. Check-out time is noon. Express check-out and contactless check-out are available.
    • Are there restaurants at or near The Westin Kuala Lumpur?
      Yes, The Living Room offers international cuisine. Nearby restaurants include Dolly Dim Sum (3-min walk), Newens Tea House (3-min walk), and Shanghai Restaurant (3-min walk).

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    Recent reviews

    Fabulous 8.6 From 667 reviews

    Fair 4.0
    It is in the central of the city and itis easy to walk to the nearby shopping area despite of the heavy traffic jam.
    Chia, us3 night family trip
    Fair 4.0
    I think this particular hotel has forgotten it bears the Westin name which is synonymous with excellence and prestige. The facility is so run down and the sad part is it will only take a few tweaks here and there to ensure it gives a good account of the brand. I was very disappointed and won’t stay here again
    Chim, us1 night business trip
    Exceptional 10.0
    Location was good Price was good Room facilities
    us1 night trip
    Very Good 8.0
    Need to upgrade the bed and TV .they are just like 3 star hotel.
    us3 night family trip
    Very Good 8.0
    The location is the absolute advantage of this hotel for shopaholics, right across the hotel is the most premium shopping mall in KL - Pavillion. I didn't try hotel breakfast so cannot comment on their F&B. Gym facility is good will various selections.
    Ingrid, us1 night romance trip
    Exceptional 10.0
    Perfect for business. Only problem is the traffic. Business associates get late for meetings.
    us4 night romance trip
    Poor 2.0
    Staff have been quite poor 2 stays in a row at this location of the Westin. Things not being sent to my room after we were told they would be in our room (this occured during both of my experiences in the most recent month)
    us6 night romance trip
    Exceptional 10.0
    Very good hotel in a good location. The Staff of executive lounge went out of the way to make our stay more comfortable. Mr Said took care of us and I really want to thank him for that. Mr Rajesh was also a very friendly person. Great hotel great staff..
    us5 night trip
    Very Good 8.0
    It has the best location, this is my second visit to the hotel since 14 years. They did not change much , I fell it bit old. Breakfast was average. The service is excellent
    us2 night family trip
    Exceptional 10.0
    Good price for a location.
    The hotel is clean and comfortable. The location is near the Pavilions shopping center and near the the local night street dining Jalan Alor. The room little bit old. But the average price $100/ night, I am happy with that. Overall, well spent money on the Malaysia trip
    tuan, us3 night family trip

    The Westin Kuala Lumpur

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