8/10 Very good
28 October 2022
Wanted to love it, the mosquitos had other plans.
I wanted so much to love this hotel! The hotel is beautiful, the neighborhood is great, and the staff is incredibly kind & helpful.
And while the room we stayed in was spacious, the mosquitos were impossible to avoid, even after the front desk staff gave us a citronella plug in for our room. We found dead mosquitos everywhere; including smashed on the walls on the room (blood included).
We asked for our sheets to be changed after 2 nights of dealing with the bugs, and found the sheets were changed but the pillow cases were not (another dead bug & blood was proof of that).
I understand Firenze has plenty of mosquitos, but I’ve never encountered such a lack of cleanliness regarding them before.
As lovely as it was, I would only stay at this hotel again if there was a serious effort to do something about the bugs, because it made staying and sleeping there almost impossible.
If you’re going to be there, I would recommend bringing your own bug spray, if only so you’ll get a decent night’s sleep.
CATHERINE
CATHERINE, 3-night family trip
Verified Hotels.com guest review