Guests
All properties in Cologne, North Rhine-Westphalia, Germany

Dorint Hotel am Heumarkt Köln

Luxury hotel with spa, near Wallraf-Richartz-Museum

  • Free WiFi
From
$118

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Image gallery

  • Presidential Suite - Guest Room
  • Presidential Suite - Guest Room
  • Pool
  • Presidential Suite - Private spa tub
  • Presidential Suite - Guest Room
Presidential Suite - Guest Room. Image 1 of 54
1 / 54Presidential Suite - Guest Room
Pipinstrasse 1, Cologne, 50667, NW, Germany
8.4.Very Good.
  • We had the worst experience ever, someone entered our room and stole the wole safe box…

    Dec 9, 2021

  • Our room was stolen and there took the whole safr box from our room

    Dec 5, 2021

See all 1,019 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Walkable
Convenient
Dining options
Safe
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 262 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Innenstadt
  • Alter Markt - 5 min walk
  • City Hall - 6 min walk
  • Cologne Cathedral - 8 min walk
  • Romano-Germanic Museum - 8 min walk
  • Great St. Martin Church - 10 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Comfort Room (Cathedral view)
  • Superior Room
  • Deluxe Suite
  • Presidential Suite
  • Comfort Suite
  • Standard Twin Room

What’s around

Landmarks

  • In Innenstadt
  • Alter Markt - 5 min walk
  • City Hall - 6 min walk
  • Cologne Cathedral - 8 min walk
  • Romano-Germanic Museum - 8 min walk
  • Great St. Martin Church - 10 min walk
  • LANXESS Arena - 25 min walk
  • Wallraf-Richartz-Museum - 4 min walk
  • Volkstheater Millowitsch - 21 min walk
  • RheinEnergieStadion - 4.5 mi / 7.3 km

Getting around

  • Cologne - Bonn Airport (CGN) - 13 min drive
  • Duesseldorf International Airport (DUS) - 49 min drive
  • Köln Dom/Central Station (tief) - 13 min walk
  • Cologne Central Station - 14 min walk
  • Cologne (QKL-Cologne Central Train Station) - 14 min walk
  • Heumarkt U-Bahn - 3 min walk
  • Neumarkt U-Bahn - 8 min walk
  • Severinstrasse U-Bahn - 10 min walk
map
See on map
Pipinstrasse 1, Cologne, 50667, NW, Germany

At a glance

Hotel size

  • This hotel has 262 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 29 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service

Things to do

  • Number of indoor pools - 1
  • Access to nearby indoor pool
  • Fitness facilities
  • Full-service spa
  • Steam room
  • Use of nearby fitness center (discount)
  • Sauna

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or town car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Year Built - 2003
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • Dutch
  • English
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Spanish
  • Turkish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Holmes Place (Extern). The spa is equipped with a sauna.

The spa is open daily.

Dining

Harry’s New-York Bar - Onsite bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 25 per person (approximately)
  • Spa access is available for an extra charge of EUR 16 per day

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for EUR 35.0 per night

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per accommodation, per night

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 29 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, and gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • The fitness facility is accessible for EUR 16 per person, per day
  • Pool access is available for an extra charge of EUR 16 per day
  • Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

  • am Heumarkt Köln
  • Köln Dorint Hotel am Heumarkt
  • Köln Hotel am Heumarkt
  • Dorint am Heumarkt Köln
  • Dorint Am Heumarkt Koln
  • Dorint Hotel am Heumarkt Köln Hotel
  • Dorint Hotel am Heumarkt Köln Cologne
  • Dorint Hotel am Heumarkt Köln
  • Dorint Hotel am Heumarkt Köln Hotel Cologne
  • Dorint am Heumarkt Hotel Köln
  • Dorint am Heumarkt Köln Cologne
  • Dorint Hotel am Heumarkt Köln Cologne
  • Dorint Hotel Köln am Heumarkt
  • Heumarkt Hotel Köln
  • Heumarkt Köln Hotel
  • Hotel Köln Heumarkt

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Dorint Hotel am Heumarkt Köln does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 29 per day.
  • Yes, there's an indoor pool.
  • Yes, pets are welcome. There's a charge of EUR 20 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Yes, there's an onsite restaurant, Harry’s New-York Bar. Nearby restaurants include Zimt & Sünde (3-min walk), The Coffee Bean & Tea Leaf (3-min walk), and Craftbeer Corner Coeln (3-min walk).
  • Dorint Hotel am Heumarkt Köln has a spa and an indoor pool, as well as a steam room and access to a nearby indoor pool.
8.4.Very Good.
  • 8.0.Very Good

    Excellent sound isolation - can't hear any outside noise, even though I'm pretty sensitive. Nice sheets cleaned with fragrance free detergent. Empty fridge for our use was also a plus. Bath products had unwanted chemicals, so we used our own. Hotel sent us two emails, but none mentioned that a COVID test was required, so we had to run around and get it before we could check in.

    1 night romance trip, Jul 27, 2021

    Verified Expedia guest review

  • 4.0.Fair

    the location was good. The room was too dusty and hot. The AC is barely working. I contacted maintenance but I think the AC it self quality was more like a fan only. Also there was renovation on the ground floor that I was informed about a day before arrival. no help with the luggage. over all did not get the experience of 5 star hotel.

    3 night family trip, Jul 24, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    We had a nice room and the hotel was conveniently located.

    4 night romance trip, Jul 21, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    First of all I want to thank the hotel for being open during corona and for doing a great job under these unprecedented circumstances. The hotel is located in an excellent location close to everything and literally just a 10 minute walk to the cathedral which is absolutely amazing and a must see. Although almost everything is closed it’s just a few minutes walk to the famous Rhein river with hundreds of restaurants. I look forward to coming back one day in a normal world.

    2 night romance trip, Jan 27, 2021

    Verified Expedia guest review

  • 2.0.Poor

    The reception was very unfriendly. I came to my room and the A/C was on freeze, even it was very fresh outside. I turned it of and ask the reception to have a look that the A/C is really off. At the late evening I came back to my room and it was horrible cold. I went to bed with my clothes and checked out next morning and lost 4 nights I paid for. Better then to get a cold. The breakfast for 17 Euros was poor. Coffee maker was not working, the coffee holder for used coffee was full. After they empty it , I went for another Cappuccino and the milk exploded all over me, the milk container was empty. Difficult to understand that bad service, because they had no much guests. The front desk was not friendly at all , they just don’t care!!! I can’t recommend that hotel!!!

    AndreasHotelier, 5 night trip, Jun 28, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The location is excellent. The staff is helpful. The rooms are nice and as a Dorint member I get a nice room

    1 night family trip, Dec 14, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Grear stay

    Highly recommend....beautiful hotel...cosy and spacious rooms...well thought

    1 night business trip, Dec 7, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Free room upgrade at check in, map to nearby Christmas markets

    1 night family trip, Nov 24, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Spacious rooms. However, some rooms were too cold.

    4 night trip, Nov 21, 2019

    Verified Expedia guest review

  • 6.0.Good

    Not what it used to be.

    Check in and check out we’re both very slow. This hotel chain is not very well run and use dated technology. The hotel was also doing some renovations, which I was not made aware of. I could hear drilling in my room, but they did move me too a quieter room. Every time I tried to call the reception I was placed on hold, so I found it easier just to go down and speak to them in person. But the hotel has some good bartenders.

    4 night business trip, Oct 8, 2019

    Verified Hotels.com guest review

See all 1,019 reviews