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1 room, 2 adults

Dorint Hotel am Heumarkt Köln, Cologne

5-star5 stars
Pipinstrasse 1, Cologne, NW, 50667, Germany

Luxury hotel with spa, near Wallraf-Richartz-Museum
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Fabulous8.6
Location
Great location
Service
Fantastic service
Room
Great room
Bar
Bar is awesome
575See all 575 Hotels.com reviews
From 1,012 reviews

TripAdvisor Traveller Rating

Dorint Hotel am Heumarkt Köln, Cologne

from $145
  • Standard Room
  • Comfort Room
  • Superior Room
  • Standard Room

What’s around Dorint Hotel am Heumarkt Köln, Cologne

Landmarks

  • In Innenstadt
  • Wallraf-Richartz-Museum - 4 min walk
  • Alter Markt - 5 min walk
  • City Hall - 6 min walk
  • Romano-Germanic Museum - 8 min walk
  • Great St. Martin Church - 9 min walk
  • Cologne Cathedral - 11 min walk
  • Cologne Trade Fair Grounds - 20 min walk

Getting around

  • Cologne (CGN-Cologne - Bonn) - 14 min drive
  • Duesseldorf (DUS-Duesseldorf Intl.) - 46 min drive
  • Cologne Central Station - 12 min walk
  • Cologne Messe-Deutz Station - 20 min walk
  • Cologne Hansaring Station - 22 min walk
  • Heumarkt U-Bahn - 3 min walk
  • Neumarkt U-Bahn - 8 min walk
  • Severinstrasse U-Bahn - 10 min walk
  • Self parking (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 262 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

WiFi rated super fast

  • Great for browsing, email, gaming, and video chat

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
Things to do
  • Use of nearby fitness center (discount)
  • Full-service spa
  • Spa tub
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Year Built 2003
  • Elevator/lift
  • Safe-deposit box at front desk
Languages Spoken
  • Dutch
  • English
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Spanish
  • Turkish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

HOLMES PLACE HEALTH CLUB has 2 treatment rooms. Services include body wraps, body scrubs, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dorint Hotel am Heumarkt Köln, Cologne’s small print

Also known as

  • am Heumarkt Köln
  • Köln Dorint Hotel am Heumarkt
  • Köln Hotel am Heumarkt
  • Dorint am Heumarkt Köln
  • Dorint Hotel am Heumarkt Köln
  • Dorint am Heumarkt Hotel Köln
  • Dorint am Heumarkt Köln Cologne
  • Dorint Hotel am Heumarkt Köln Cologne
  • Dorint Hotel Köln am Heumarkt
  • Heumarkt Hotel Köln
  • Heumarkt Köln Hotel
  • Hotel Köln Heumarkt

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Guests under 18 years old are not allowed in the spa.

Parking height restrictions apply.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 percent city/local tax will be charged

Optional extras

Facility access costs EUR 15 per person, per day. Facilities include fitness facilities, a sauna, a spa, a spa tub, and a swimming pool.

Self parking costs EUR 27 per day with in/out privileges

Buffet breakfast is offered for an extra charge of EUR 29 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 20 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.6 From 575 reviews

Fair 4.0
Great brand, unorganised service
Great brand and location. Terrible housekeeping, inspite of 3 reminders the room was only cleaned at 10pm in the night after paying over €300 per night ..Dissatisfied, overall ...
Tanmay, us2 night business trip
Poor 2.0
Avoid this hotel...
Avoid this hotel. errible option in many ways: rude and dishonest staff, dirty rooms, additional fees for gym/swimming pool. It does not meet the standards of 5-star hotels, not even 4-star ones... the management should be replaced... First, eventhough we'd booked a superior room, we ere put in a small, dar, corridor-shaped room with a small window. It didn't match at all the pictures of the rooms posted online.We're not able to control the temperature which was important given tha we'd brought our baby with us. The staff at the front desk promised to send a technician to have the thermostat checked but someone came only over an hour later after several complaints over the phone and in person. We felt they were playing with us hoping that we'd give up insisting eventually. The technician came but instead of fixing the thermostat he brought an electric heater that left a disgusting smell in the whole room. At some point we couldn't take it any longer and demanded a change of room (it was never offered by the hotel despite of all the problems). Second, additional fees have to be paid to use the gym and swimming pool. I never seen a 3, 4, 5-star hotel charging extra money for that... Finally, the electric kettle in the room was dirty and hadn't have the filter replaced for a long time. It didn't look safe to use it...
usFamily trip
Good 6.0
We requested a blanket for many times we callled. No one respponded to our request in the same night. I had to give my blanket to my daughter and sleep without a blanket. Until the next night they brought it.
Zaid, usFamily trip
Exceptional 10.0
Perfect location, near shopping and restaurants. Staff are friendly.
usFamily trip
Very Good 8.0
Great but I'd love cheaper access to the gym
The hotel is great: nice, modern rooms, luxurious vibe, friendly (courteous) staff and great location. The only "downside" is the price for access to the Holy.es' club (gym and wellness). Although guests get a €10 discount it still is €15 which in my opinion is a bit steep given the premium prices of the hotel rooms. Personally, I'd rather have free or cheaper access to the gym than the currently offered VIP benefits (10% discount on food and bar items).
Marijn, usBusiness trip

Dorint Hotel am Heumarkt Köln, Cologne

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