All hotels in Rotterdam, Netherlands
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Grand Hotel Central, Rotterdam

3 stars
Kruiskade 12Rotterdam3012 EHNetherlands, ‏800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
2.9 / 5
Service
Service is adequate
Room
Room is not nice
Cleanliness
Dirty
Vibe
Poor vibe
213See all 213 Hotels.com reviews
From 342 reviewsTripAdvisor Traveller Rating

Grand Hotel Central, Rotterdam

Hotel Info: 866-539-8117

from $55
  • Standard Double Room
  • Standard Single Room, 1 Single Bed
  • Standard Twin Room, 2 Single Beds
  • Standard Triple Room, 3 Single Beds

At a glance

Key facts

Hotel size

  • This hotel has 64 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Other information

  • Smoke-free property

Also known as

  • Grand Central Rotterdam
  • Grand Hotel Central Rotterdam
  • Grand Hotel Central

Policies

Special cancellation policies or charges may apply for group reservations (more than 5 rooms for the same hotel/stay dates).

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same hotel / stay dates).

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 4.5 percent city/local tax will be charged

In the hotel

Food and drink
  • Bar/lounge
Things to do
  • Bicycle rentals on site
Working away
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1917
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas

In the room

Home comforts
  • Coffee/tea maker
Freshen up
  • Private bathroom
  • Bathtub or shower
Be entertained
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi

Grand Hotel Central, Rotterdam’s small print

Also known as

  • Grand Central Rotterdam
  • Grand Hotel Central Rotterdam
  • Grand Hotel Central

Policies

Special cancellation policies or charges may apply for group reservations (more than 5 rooms for the same hotel/stay dates).

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same hotel / stay dates).

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 4.5 percent city/local tax will be charged

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.9 /5 from 213 reviews

Grand Hotel Central, Rotterdam
Fair2.0 / 5
For a night
Good for a night but not 2.
1 night trip with friends
Grand Hotel Central, Rotterdam
Fair2.0 / 5
Not so great
This is a building at least 80 years old that has not been updated for decades. Everything is pretty shabby; it did not measure up to the photos on the web. Fixing one faucet in one room required turning off all water in the building. If someone in the next room turns on the water, you might be scalded in the shower. Ventilation from opening the window. Wiring old and mysterious.
2 night romance trip
Grand Hotel Central, Rotterdam
Poor1.0 / 5
Awful experience overall
I booked and payed for our stay at this hotel a month beforehand. My party of 8 arrived later in the evening to find that the hotel had "overbooked", and no rooms were available for us, even though I had already paid... No efforts were made to inform us of this situation beforehand. The hotel told us that they had moved our bookings to their other hotel on the other side of town. We had to figure out our own transportation over there, the relocated hotel was very noticeably cheaper than our previously booked for and paid rooms, the hallways literally wreaked of bad plumming. The front desk service was extremely rude and unhelpful, showing no remorse and could only muster up "sometimes these things happen" as an excuse. My party, which consisted of my old relatives, were in town to attend my cousins wedding the next morning. We were finally able to settle down at 2AM in the morning after we had moved into the other hotel. Absolutely no compensation for our time and troubles were given. Be very cautious of booking here, I researched and found other cases similar to mine that happened here. This hotel has extremely poor standards and ethics, and views their guests only as a calculated business risk and expense. I will definitely not be returning here ever again.
3 night family trip
Grand Hotel Central, Rotterdam
Excellent4.0 / 5
Good hotel
Staff was very helpful
1 night trip
Grand Hotel Central, Rotterdam
Good3.0 / 5
Furniture and building too old...
4 night business trip

See all reviews

Grand Hotel Central, Rotterdam

Is the description of this hotel not correct? Tell us