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Timber Ridge Lodge and Waterpark, Lake Geneva

3.5 stars3.5 stars
7020 Grand Geneva WayLake GenevaWI53147United States of America, 800-491-6126
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Excellent4.3 / 5
Room
Great room
Location
Great location
Wellness Area
Great wellness & sports facilities
Amenities
Great amenities
235See all 235 Hotels.com reviews
From 1,187 reviewsTripAdvisor Traveller Rating

Timber Ridge Lodge and Waterpark, Lake Geneva

Hotel Info: 866-539-8117

from $152
  • 1 Bdrm Countryside - 4 waterpark pass
  • 1 Bdrm Poolside Suite - 4 waterpark pass
  • 2 Bdrm Poolside Suite - 6 waterpark pass
  • 2 Bdrm Countrysdie - 6 waterpark pass

At a glance

Key facts

Hotel size

  • This hotel has 223 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-10:00 PM
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Children's club

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi in rooms *

Transportation

Parking

  • Free self parking

Offsite

  • Free ski shuttle

Other information

  • Smoke-free property

Also known as

  • Timber Lodge
  • Timber Ridge Lodge
  • Timber Ridge Lodge & Waterpark
  • Timber Ridge Lodge & Waterpark Lake Geneva
  • Timber Ridge Lodge Waterpark
  • Timber Ridge Waterpark
  • Timber Ridge Waterpark Lake Geneva
  • Timber Ridge Lodge Waterpark Lake Geneva

Policies

Children under 6 years old are not allowed in the spa tub without adult supervision.

Children under 16 years old are not allowed in the spa without adult supervision.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 15.00 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Spa access (may be limited)
  • Spa tub access
  • Health club access
  • Fitness center access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Partner property pool access
  • Partner property access
  • Nearby fitness center access
  • Shuttle service
  • Ski shuttle
  • Internet access (may be limited)
  • Newspaper
  • Phone calls (may be limited)
  • In-room coffee
  • In-room bottled water
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Cribs/Infant beds are available for USD 0 per stay

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for USD 0 per stay (rates may vary)

In the hotel

Taking the kids?
  • Children's club
  • Supervised childcare/activities
Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Water park
  • Indoor pool
  • Free ski shuttle
  • Ski storage
  • Health club
  • Golf course on site
  • Indoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Outdoor seasonal pool
  • Tennis on site
  • Spa tub
  • Children's pool
  • Steam room
  • Waterslide
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • Conference space size (meters) - 325
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Sofa bed
  • Sofa bed size queen
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Fireplace
  • Separate dining area
  • Separate living room
  • Separate sitting area
  • Patio
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • DVD player
Stay connected
  • Free newspaper
  • WiFi (surcharge)
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
More
  • Daily housekeeping

Special features

Spa

WELL Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Smokeys Bar-b-que House - This family restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Hungry Moose Food Court - This poolside buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Recreation

On Site

  • Golf course on site
  • Health club
  • Indoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Pilates classes on site
  • Playground on site
  • Ski lessons on site
  • Ski equipment rentals on site
  • Downhill skiing on site
  • Snowboarding on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Mountain biking nearby
  • Sailing nearby
  • Cross-country skiing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Water skiing nearby

Timber Ridge Lodge and Waterpark, Lake Geneva’s small print

Also known as

  • Timber Lodge
  • Timber Ridge Lodge
  • Timber Ridge Lodge & Waterpark
  • Timber Ridge Lodge & Waterpark Lake Geneva
  • Timber Ridge Lodge Waterpark
  • Timber Ridge Waterpark
  • Timber Ridge Waterpark Lake Geneva
  • Timber Ridge Lodge Waterpark Lake Geneva

Policies

Children under 6 years old are not allowed in the spa tub without adult supervision.

Children under 16 years old are not allowed in the spa without adult supervision.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 15.00 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Spa access (may be limited)
  • Spa tub access
  • Health club access
  • Fitness center access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Partner property pool access
  • Partner property access
  • Nearby fitness center access
  • Shuttle service
  • Ski shuttle
  • Internet access (may be limited)
  • Newspaper
  • Phone calls (may be limited)
  • In-room coffee
  • In-room bottled water
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Cribs/Infant beds are available for USD 0 per stay

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for USD 0 per stay (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 235 reviews

Timber Ridge Lodge and Waterpark, Lake Geneva
Outstanding5.0 / 5
Nice for a short stay with preteens
Had a good time. Smallish pool park compared to the Dells but the closer proximity to Chicago is what helped make the decision to go here instead of the Dells. The rooms were also another key destination point. Not overly priced and you have lots of room and a kitchenette for cooking meals which is something we prefer to eating out for all meals. It's the size of a one bedroom apt pretty much. Rooms and hotel were very clean. Bathroom was huge. I'm sure the sit in jetted tub seems like a fun idea but it was annoying for showers and the shower head was weak (showering is very important to me ha!). Bed in room was comfy. Pull out couch was "too springy" for my too sensitive children, that's roughing it to them, so spoiled. But I expected that they'd be displeased with their sleeping arrangement of a couch bed ( two bedrooms weren't available when I booked last minute). Staff was friendly. Arcade was fun and my 10yo son wanted to spend most of his time there playing air hockey. Wifi was rough which made the kids disappointed but they don't have data so too bad for them:) They survived. I'd like to return this winter for skiing.
2 night family trip
Timber Ridge Lodge and Waterpark, Lake Geneva
Excellent4.0 / 5
Pricey, but good for families.
Overall, we had fun and will be back, but there are a few things that irk me. 1. $15 resort fee per night that doesn't include complimentary coffee. Instead there's two measly little packets that are in the room. The internet was spotty and constantly disconnected my device. Definitely not worth $15 a night. 2. Water park bracelets. There HAS to be a better way for them to do this as you're given a colored paper bracelet for each day you're there. The problem with this is that unless you put it on 100% perfectly it gets stuck to your skin. I have sensitive skin so this irritated my skin. Plus, my littles kept tugging at it and at one point pulled it off. It's nothing but a frustration. I understand only wanting to let resort guests use the water park, but there needs to be a better way to monitor this. 3. Little Splasher's Club I signed up my kids well in advance of our stay and didn't receive their membership cards until we checked out. Isn't the point of signing up before your trip so that you can actually use your membership WHILE you stay? When I first inquired about this about an hour after check in, the front desk clerk argued with me and then told me he'd have to check with his manager who wasn't there that day. Nothing but problems from day one with this. 4. Late check out advertised, but not available. For $289 per night, why was this not available? Rooms were great though. Clean, spacious and comfortable.
3 night family trip
Timber Ridge Lodge and Waterpark, Lake Geneva
Excellent4.0 / 5
Excellent!
We were pleasantly surprised with the gluten-free options and selections at the Café and the Family BBQ restaurant. The accommodations were excellent, clean, and spacious. The Jacuzzi tub was awesome. The kitchen was well stocked and had all the appliances you would need. The laundry facilities were clean. The water park itself is good for small children. The yellow slide was a lot of fun. Too bad only children above 48" can go on it! The outdoor pools were still closed in March, so it felt a bit crowded inside the water park during peak hours on Saturday. The waterpark was kept clean, the lifeguards were very alert all the time, and the staff was very expeditious at cleaning up when I pointed out feces someone left on the stairs. Overall, a great place to visit with Kids.
1 night family trip
Timber Ridge Lodge and Waterpark, Lake Geneva
Poor1.0 / 5
Will charge you more and you have no choice
The hotel charges more that what hotels.com said would be the total. Very unhappy and they would not take hotel.com email confirm of pricing. Kinda SOL when you are trying to check in and drove a distance and no where else to stay.
2 night family trip
Timber Ridge Lodge and Waterpark, Lake Geneva
Outstanding5.0 / 5
Wonderful!
Everything was better than we expected for the price! Friendliest staff ever, great room, so many things for the kids. We will definitely be going back!
1 night family trip

See all reviews

Timber Ridge Lodge and Waterpark, Lake Geneva

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