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Hotel Balneário

3.0 star property
Suburban hotel in Região Urbana Homogênea IX with indoor pool and restaurant

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Hotel Balneário

Photo gallery for Hotel Balneário

32-inch LED TV with cable channels, TV
Indoor pool, open 9:30 AM to 9:30 PM, sun loungers
Exterior
Minibar, individually decorated, individually furnished, desk
Reception

Overview of Hotel Balneário

8.0 out of 10 Very Good
8.0/10 Very Good

Property highlights

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
  • Restaurant
  • Gym
Map
Praça Dom Pedro II 150, Poços de Caldas, MG, 37701-035
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Fitness center
  • Steam room
  • Coffee shop/cafe
  • 24-hour business center
  • Meeting rooms
  • 24-hour front desk
  • Arcade/game room
  • Communal living room
  • Laundry service
Feel at home
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
  • Minibar

Room options

View all photos for Triple Room

Minibar, individually decorated, individually furnished, desk

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room, 1 Bedroom

Minibar, individually decorated, individually furnished, desk

Standard Double Room, 1 Bedroom

  • Sleeps 2
  • 1 Double Bed

About this area

Restaurants

  • Pietro Casa do Chope - 2 min walk
  • Porcaria & Choperia - 2 min walk
  • Bigodera Chopp Bar - 3 min walk
  • Seguso Loja e Wine Bar - 2 min walk
  • Bar do Bosco - 2 min walk
Map

About this property

Hotel Balneário

When visiting Poços de Caldas, Hotel Balneário is a great choice to consider. You can splash around at the indoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. Other highlights include a fitness center and a steam room.

Languages

Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Protected Tourist (Brazil)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Children's games
  • Toys
  • Children's books
  • Baby bath

What to do

  • Hot springs nearby
  • Winery tours nearby

Working away

  • 24-hour business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Pool loungers
  • Romance packages

Facilities

  • Television in common areas
  • Communal living room
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Steam room

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Minibar

Sleep well

  • Blackout drapes/curtains

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Highchair

More

  • Daily housekeeping

Fees & policies

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:30 AM to 9:30 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Protected Tourist (Brazil).

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Balneário Hotel
Hotel Balneário Poços de Caldas
Hotel Balneário Hotel Poços de Caldas

Frequently asked questions

Does Hotel Balneário offer free cancellation for a full refund?
Yes, Hotel Balneário does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Balneário?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Balneário?
Yes, there's an indoor pool. Guests have pool access from 9:30 AM to 9:30 PM.
Are pets allowed at Hotel Balneário?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Balneário?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Balneário?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Balneário?
No, this hotel doesn't have a casino, but Palace Casino (11-min walk) is nearby.
What is there to do at Hotel Balneário and nearby?
Hotel Balneário has an indoor pool and a steam room, as well as an arcade.
Are there restaurants at or near Hotel Balneário?
Yes, there's an onsite restaurant.
What's the area around Hotel Balneário like?
Hotel Balneário is in Região Urbana Homogênea IX, a short 1-minute walk from Macacos Fountain and 6 minutes' walk from Thermas Antonio Carlos.

Reviews

8.0

Very Good

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Poor

péssimo. Falta de assessoria quando necessário
Café da manhã com copo plástico. Chovendo dentro do quarto. Hotel mal preparado, ficou sem vaga de garagem, levaram meu carro. Na hora de pegar o carro para trabalhar, mais de 30 minutos para achar o estacionamento que recepção não informou direito onde ficava (é isso tive que ir buscar) e depois de achar estacionamento mais um tempo para achar a chave do carro. (Não fui o único). Pretendo não voltar nunca mais nesse hotel.
Giovanni, 5-night business trip
Verified Hotels.com guest review

4/10 Fair

ROCIO, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

JEFFERSON BORGES ARAUJO, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Estrutura de modo geral é boa, porém no quarto o ventilador fazia barulho e com a trepidação do mesmo quase soltou a luminária da luz.
3-night family trip
Verified Hotels.com guest review

4/10 Fair

Pense muito antes de escolher sua hospedagem
Nunca mais retorno a este hotel. Cheguei ao hotel as 14:20hs e esperei o check in q seria as 15:00hs mas se estendeu pq fui informada q meu quarto não estava pronto. Mas várias pessoas q chegaram depois de mim, faziam seu check in normalmente. Após eu ir pela terceira vez solicitar meu check in foi q me atenderam. Pra não bastar esse estresse qdo chegamos ao quarto, a decepção foi pior. Quarto com aspecto de sujo, extremamente gelado, escuro um horror. Isso q era nossa comemoração de aniversário de casamento. O frigobar era todo enferrujado. Desci na recepção e fui atendida por outra pessoa na recepção, que foi muito solicita, educada e entendeu meu caso. Arrumou um quarto arejado, enfim em condições agradáveis para passarmos um final de semana agradável. Diante dessa situação não indico a ninguém a hospedagem neste referido hotel.
Daniela, 2-night trip
Verified Hotels.com guest review

6/10 Good

Razoavel, não encontraram a reserva, cheguei a ouvir do atendente que apesar de muito simpatico, deixou escapar aonde vamos coloca-los , decepcionante eles não terem um controle dos sites que trabalham
Josiane, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Em geral tudo me agradou. A limpeza, o cuidado com as toalhas e lençois, o café da manhã com muita variedade. Pequenos detalhes no prédio precisam de uma manutenção pontual, o que é normal, ainda mais depois de um período de pandemia, com baixas estadias.
Flavio, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

não posso reclamar de nada tudo perfeito
Ana, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente opção Ótimo custo benefício
Valeria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ótima estádia
Foi ótimo, os funcionários são muito prestativos ! Piscina com água aquecida , ótima localização para todos , a comida muito deliciosa e um ótimo café da manhã , só a sala de jogos que deixou um pouco a desejar.
Vick Rayssa, 4-night trip with friends
Verified Hotels.com guest review