Guests
All properties in Guarulhos, Sao Paulo State, Brazil

Ibis Guarulhos

3-star hotel in Guarulhos with restaurant and bar/lounge

  • Free WiFi
From
$29

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Ibis Guarulhos
  • Ibis Guarulhos
  • Standard Double Room, 1 Double Bed - Bathroom
  • Exterior
  • Ibis Guarulhos
Ibis Guarulhos. Image 1 of 33
1 / 33Ibis Guarulhos
Rua General Osorio 19-centro, Guarulhos, 07024-000, SP, Brazil
7.8.Good.
  • The hotel is clean and close to airport. The shuttle service is not easy to find at the…

    Aug 12, 2021

  • The worst Ibis hotel I have ever stayed at during more than 30 years of travels worldwide…

    Aug 10, 2021

See all 408 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Quiet
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 288 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Valet parking
  • Business center

For families

  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Iron/ironing board

What’s around

  • In Guarulhos City Centre
  • Getulio Vargas Square - 13 min walk
  • Internacional Shopping Guarulhos - 31 min walk
  • Bosque Maia Park - 33 min walk
  • Parque Shopping Maia - 2.6 mi / 4.1 km
  • Lago dos Patos - 3.1 mi / 5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room, 1 Double Bed
  • Standard Twin Room, 2 Twin Beds

What’s around

Landmarks

  • In Guarulhos City Centre
  • Getulio Vargas Square - 13 min walk
  • Internacional Shopping Guarulhos - 31 min walk
  • Bosque Maia Park - 33 min walk
  • Parque Shopping Maia - 2.6 mi / 4.1 km
  • Lago dos Patos - 3.1 mi / 5 km
  • Cantareira State Park - 6.5 mi / 10.5 km
  • Metro Boulevard Tatuape Shopping Center - 7.2 mi / 11.6 km
  • Shopping Center Norte - 7.8 mi / 12.5 km
  • Salomon's Temple - 7.8 mi / 12.5 km
  • SESC Belenzinho - 8 mi / 12.8 km

Getting around

  • Guarulhos - Governor Andre Franco Montoro Intl. Airport (GRU) - 12 min drive
  • Sao Paulo (CGH-Congonhas) - 29 min drive
  • Sao Paulo Eng. Goulart Station - 11 min drive
  • Sao Paulo Comendador Ermelino Station - 12 min drive
  • Sao Paulo UDP Leste Station - 15 min drive
  • Airport shuttle (surcharge)
map
See on map
Rua General Osorio 19-centro, Guarulhos, 07024-000, SP, Brazil

At a glance

Hotel size

  • This hotel has 288 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time noon-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed (dogs and cats only)*
  • Specific rooms only*
  • 1 per room (up to 33 lbs)
  • Food and water bowls and litter boxes available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite valet parking (BRL 25.00 per day)

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge

Working away

  • Business center
  • One meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Year Built - 2002
  • Elevator

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel

Languages Spoken

  • English
  • Portuguese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Ibis Kitchen - This restaurant specializes in regional cuisine and serves breakfast and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of BRL 29 per person (approximately)
  • Airport shuttle service is offered for an extra charge of BRL 10 per person (roundtrip)

Children and extra bedsPay at property

  • Airport shuttle service for children up to age 7 costs BRL 0 (roundtrip)
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

PetsPay at property

  • Pets are allowed for an extra charge of BRL 50 per pet, per night
  • Contact the property at the number on the booking confirmation to request a pet-friendly room

ParkingPay at property

  • Valet parking costs BRL 25.00 per day

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

Also known as

  • Ibis Guarulhos
  • Ibis Hotel Guarulhos
  • Ibis Guarulhos Hotel Guarulhos
  • Ibis Guarulhos Sao Paulo
  • Ibis Guarulhos Hotel
  • Ibis Guarulhos Hotel
  • Ibis Guarulhos Guarulhos
  • Ibis Guarulhos Hotel Guarulhos

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Ibis Guarulhos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs BRL 25.00 per day.
  • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 33 lbs per pet. There's a charge of BRL 50 per pet, per night. Food and water bowls are available.
  • You can check in from noon - midnight. Check-out time is noon.
  • Yes, ibis Kitchen offers regional cuisine. Nearby restaurants include Lord Black (3-min walk), Restaurante Guaru Center (4-min walk), and Mc Donalds (9-min walk).
  • Yes, an airport shuttle is available. The charge is BRL 10 per person roundtrip.
7.8.Good.
  • 10.0.Exceptional

    This is a comfortable hotel close to the airport. One of my favorite things about the hotel is the airport shuttle service. I hope the restaurant gets back to the way it was before the pandemic. The buffet used to be great.

    1 night trip, May 21, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    Clean, good breakfast. Air conditioning could be better(was ok) but noise level and response time to cool the room was a bit too much

    AnizioSouza, 1 night business trip, Dec 16, 2020

    Verified Expedia guest review

  • 6.0.Good

    ok!

    Ok for the price range

    1 night business trip, May 28, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Good for long layover & kids on a budget

    I used it between flights, long layover. Looks like it's good for that & kids traveling on a budget. I just needed a few hours of sleep. Airport transfer was available.

    1 night trip, Mar 15, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    It was dirty, and breakfast is really lousy

    1 night trip, Feb 12, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    The Location is close to the airport and easy access from Dutra Highway.

    1 night family trip, Dec 30, 2019

    Verified Orbitz guest review

  • 6.0.Good

    Nice Hotel, Questionable Policies

    There are two very distinctive sides to my review here. The hotel itself was nice, the rooms were good and clean, breakfast and amenities were good, and location and value were great. My negative feedback comes from their policies/enforcement of their policies from their front desk workers. My wife and I arrived at the hotel at 9 PM or so after a 9+ hour flight, plus immigration, etc. at the airport, so a 12+ hour travel day, we were tired. We went to check in and were asked for our passports. I (who booked the room) presented mine and my wife gave them her ID since her passport was at her parents house in Brazil. The front desk worker stated that she needed her passport to be able to check into the room. I mentioned that I booked the room, and she had my passport, so I didn't understand what the issue was. She eventually gave me the key to the room, but said that my own wife could not go up to the room with me until she had a copy of her passport!?! I then noticed a sign behind the front desk that basically mentioned sex trafficking/prostitution not being allowed at the hotel. At the end, that is exactly what they treated my wife like, a prostitute, not a valued customer. We have traveled ALL over the world, including other places in Brazil and we have NEVER been asked for our passports at check in to ANY hotel. Very disappointed in this situation and will not be returning to the Ibis because of it.

    Roy, 3 night family trip, Dec 23, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Bit of a distance from/to the airport.Made use of the airport shuttle service to the airport (R$8). Basic accommodation and old property, so a bit run down.

    Shane, 1 night trip, Dec 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Muito bom, transporte para aeroporto e serviço de primeira

    Bruno, 1 night family trip, Nov 21, 2019

    Verified Expedia guest review

  • 6.0.Good

    Check-in took more time than usual , kind employees, no other comments

    Jorge, 1 night business trip, Sep 11, 2019

    Verified Expedia guest review

See all 408 reviews