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All properties in Guarulhos, Southeast Region, Brazil
1 room, 2 adults

Ibis Guarulhos, Guarulhos

3-star3 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Dry cleaning/laundry service
  • Elevator
Rua General Osorio 19-centro, Guarulhos, SP, 07024-000, Brazil

3-star hotel in Guarulhos with restaurant and bar/lounge
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
Location
Great location
Value
Fairly good value for money
Pool
Pool should be renewed
Service
Service is adequate

Ibis Guarulhos, Guarulhos

from $30
  • Standard Room, 1 Double Bed
  • Standard Room, 2 Twin Beds

What’s around Ibis Guarulhos, Guarulhos

Landmarks

  • In Guarulhos City Centre
  • Poli Shopping Mall - 9 min walk
  • Getulio Vargas Square - 13 min walk
  • Internacional Shopping Guarulhos - 31 min walk
  • Expo Center North - 8.2 mi / 13.3 km
  • Metro Boulevard Tatuape Shopping Center - 7.2 mi / 11.5 km
  • Salomon's Temple - 7.8 mi / 12.6 km
  • Shopping Center Norte - 8 mi / 12.9 km

Getting around

  • Guarulhos - Governor Andre Franco Montoro Intl. Airport (GRU) - 16 min drive
  • Sao Paulo (CGH-Congonhas) - 42 min drive
  • Sao Paulo Comendador Ermelino Station - 12 min drive
  • Sao Paulo UDP Leste Station - 15 min drive
  • Sao Paulo Sao Miguel Paulista Station - 15 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 288 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time noon-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID *

Pets

  • Pets allowed (dogs only) *

  • 1 per room (up to 33 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Year Built - 2002
  • Elevator
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
Languages Spoken
  • English
  • Portuguese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Ibis Kitchen - This restaurant specializes in regional cuisine and serves breakfast and dinner.

Ibis Guarulhos, Guarulhos’s small print

Also known as

  • Ibis Guarulhos
  • Ibis Hotel Guarulhos
  • Ibis Guarulhos Hotel Guarulhos
  • Ibis Guarulhos Sao Paulo
  • Ibis Guarulhos Hotel
  • Ibis Guarulhos Hotel
  • Ibis Guarulhos Guarulhos
  • Ibis Guarulhos Hotel Guarulhos

Policies

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels from Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Bureau Veritas (Accor Hotels) guidelines.

Optional extras

Valet parking costs BRL 20.00 per day

Continental breakfast is offered for an extra charge of BRL 27 per person (approximately)

Pets are allowed for an extra charge of BRL 50 per pet, per day

Airport shuttle service is offered for an extra charge of BRL 10 per person (roundtrip)

Airport shuttle service for children up to age 7 costs BRL 0 (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Ibis Guarulhos, Guarulhos

  • Does Ibis Guarulhos offer free cancellation for a full refund?
    Yes, Ibis Guarulhos does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Ibis Guarulhos?
    Yes. Valet parking costs BRL 20.00 per day.
  • Are pets allowed at Ibis Guarulhos?
    Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 33 lbs per pet. There's a charge of BRL 50 per pet, per day.
  • What are the check-in and check-out times at Ibis Guarulhos?
    You can check in from noon to midnight. Check-out time is noon.
  • Are there restaurants at or near Ibis Guarulhos?
    Yes, there's an onsite restaurant that serves regional cuisine.
  • Is airport shuttle service offered by Ibis Guarulhos?
    Yes, an airport shuttle is available. The charge is BRL 10 per person roundtrip.

Recent reviews

Good 7.8 From 579 reviews

Fair 4.0
It was dirty, and breakfast is really lousy
us1 night trip
Good 6.0
Nice Hotel, Questionable Policies
There are two very distinctive sides to my review here. The hotel itself was nice, the rooms were good and clean, breakfast and amenities were good, and location and value were great. My negative feedback comes from their policies/enforcement of their policies from their front desk workers. My wife and I arrived at the hotel at 9 PM or so after a 9+ hour flight, plus immigration, etc. at the airport, so a 12+ hour travel day, we were tired. We went to check in and were asked for our passports. I (who booked the room) presented mine and my wife gave them her ID since her passport was at her parents house in Brazil. The front desk worker stated that she needed her passport to be able to check into the room. I mentioned that I booked the room, and she had my passport, so I didn't understand what the issue was. She eventually gave me the key to the room, but said that my own wife could not go up to the room with me until she had a copy of her passport!?! I then noticed a sign behind the front desk that basically mentioned sex trafficking/prostitution not being allowed at the hotel. At the end, that is exactly what they treated my wife like, a prostitute, not a valued customer. We have traveled ALL over the world, including other places in Brazil and we have NEVER been asked for our passports at check in to ANY hotel. Very disappointed in this situation and will not be returning to the Ibis because of it.
Roy, us3 night family trip
Exceptional 10.0
Ibis. It's Best In Show.
Stay was typical for Ibis. Comfortable, easy, clean, friendly and very reasonable for the cost. I have stayed at several Ibis hotels around the world and they are always excellent for the money.
Christopher, us1 night business trip
Exceptional 10.0
Nice and clean
Stayed overnight because lost flight. Hotel was comfortable and clean .
timoth3os, us1 night family trip
Poor 2.0
Very disgusting
Very disgusting not clean No windows Everything is very bad except the hotel's location
albashir, us2 night family trip
Good 6.0
Should be your last resort.
If you're staying in Sao Paulo for 1 night - ok, otherwise, this is a dump. Looked much better in pictures then it is in real life. The staff is friendly, and that's the only great part, but the rooms are outdated, smelly, dirty, bathroom has leaks from shower onto the floor, beds are not comfortable and linens look like they've been in use for 30 year. We slept fully dressed from head to toe and on top of the sheets to avoid catching any diseases. But the room was only $60 for the night - so I suppose I got what I paid for.
us1 night business trip
Very Good 8.0
Awesome place But need improvement the best WiFi
The WiFi is so bad
Flavio, us1 night trip with friends
Exceptional 10.0
all perfect
Very happy with all.
Kaue, as1 night romance trip

Ibis Guarulhos, Guarulhos

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