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All properties in Kingston, Ontario, Canada
1 room, 2 adults

Ambassador Hotel & Conference Centre, Kingston

3.5-star3.5 stars
Great for familiesThis property has good facilities for families.
1550 Princess St, Kingston, ON, K7M9E3, Canada

Family-friendly hotel in Kingston with free water park and indoor pool
  • Free WiFi
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • Kind and polite staff, pool was clean, food was great!Mar 7, 2020
  • Very accommodating. Good location for shopping, etcetera. On-site restaurant food was…Nov 30, 2019

Ambassador Hotel & Conference Centre, Kingston

from $59
  • Standard Room, 2 Queen Beds
  • Business Room, 1 King Bed
  • Standard Room, 1 Queen Bed
  • Junior Room, 1 King Bed, Jetted Tub
  • Superior Room, 1 King Bed with Sofa bed, Jetted Tub
  • Standard Room, 2 Queen Beds, Accessible
  • Superior Suite, 1 Bedroom, Jetted Tub
  • Presidential Suite, 1 Bedroom, Fireplace
  • Premium Room, 1 King Bed with Sofa bed, Jetted Tub
  • Premium Room, 1 King Bed, Jetted Tub
  • Standard Room, 1 King Bed with Sofa bed
  • Comfort Studio Suite, 1 Queen Bed with Sofa bed, Kitchenette

What’s around Ambassador Hotel & Conference Centre, Kingston

Landmarks

  • Kingston Centre - 25 min walk
  • Queen's University - 3 mi / 4.9 km
  • International Hockey Hall of Fame - 2.4 mi / 3.8 km
  • George Taylor Richardson Memorial Stadium - 2.5 mi / 4.1 km
  • Lake Ontario Park - 2.6 mi / 4.3 km
  • St John's The Apostle Catholic Church - 2.8 mi / 4.5 km
  • Cathedral of St. Mary of the Immaculate Conception - 2.8 mi / 4.6 km
  • Lake Ontario - 2.9 mi / 4.6 km

Getting around

  • Kingston, ON (YGK-Norman Rogers) - 11 min drive
  • Kingston Station - 16 min walk

At a glance

Key facts

Hotel size

  • This hotel has 245 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 19

Travelling with others

Children

  • Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • RV/bus/truck parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Windsurfing nearby
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 22000
  • Conference space size (meters) - 2044
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator
  • ATM/banking
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Grab bar - near toilet
Languages Spoken
  • English
  • French

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
Things to enjoy
  • Individually furnished
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch TV
  • Digital TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

JMs Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

JM's Lounge - Onsite bar. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Free water park access

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Ambassador Hotel & Conference Centre, Kingston’s small print

Also known as

  • Ambassador Hotel Kingston
  • Ambassador Kingston
  • Ambassador Conference Hotel
  • Ambassador Hotel & Conference Centre Kingston, Ontario
  • Hotel Ambassador Conference
  • Ambassador & Conference Centre
  • Ambassador Hotel & Conference Centre Hotel
  • Ambassador Hotel & Conference Centre Kingston
  • Ambassador Hotel & Conference Centre Hotel Kingston

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 8 AM to 11 PM.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Guests can rest easy knowing there's a smoke detector on site.

    This property advises that enhanced cleaning and safety measures are currently in place.

    Disinfectant is used to clean the property, and guests are provided with hand sanitizer.

    For traveler safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.

    Individually-wrapped food options are available for breakfast, lunch, and dinner.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    Deposit: CAD 100.00 per stay

    Optional extras

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Breakfast costs between CAD 3 and CAD 15 per person (approximately)

    Pets are allowed for an extra charge of CAD 25 per accommodation, per night

    Service animals exempt from fees

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Ambassador Hotel & Conference Centre, Kingston

    • Is there a pool at Ambassador Hotel & Conference Centre?
      Yes, there's an indoor pool and a children's pool. Guests have pool access from 8 AM to 11 PM.
    • Are pets allowed at Ambassador Hotel & Conference Centre?
      Yes, pets are welcome. There's a charge of CAD 25 per accommodation, per night. Service animals are exempt from fees.
    • What are the check-in and check-out times at Ambassador Hotel & Conference Centre?
      You can check in from 3:00 PM to midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near Ambassador Hotel & Conference Centre?
      Yes, there's an onsite restaurant that serves American cuisine. Nearby restaurants include KFC (6-min walk), Aunt Lucy's (9-min walk), and Tim Hortons (12-min walk).

    Recent reviews

    Good 7.6 From 1,510 reviews

    Fair 4.0
    too old, need renovation
    us1 night family trip
    Exceptional 10.0
    Great family hotel
    Staff was friendly and willing to assist when needed. Waterslide was a big hit! Lifeguards on duty!
    us2 night family trip
    Exceptional 10.0
    Beds hard! We
    Matthew, us1 night family trip
    Exceptional 10.0
    Good choice!
    I have stayed here a few times & I am always very pleased that I have. It is a very comfortable place and the location is perfect. Also a quiet environment which is good for light sleepers. And it is pet friendly ! And reasonable in price.
    Brenda, us3 night family trip
    Good 6.0
    More negatives than positives
    Unfortunately, the hotel was filled with hockey teams in town for a hockey tournament, resulting in adolescents running through the halls at all hours of the day and night. Our room was on the main floor (Room 161), a smallish room with a queen-sized bed, and a window which had been covered with decals of Kingston scenes. Nothing could be seen through the window, and little light made its way through the covering. The bed was comfortable, and the room was furnished with a coffee maker, a small refrigerator, a microwave and TV. The bathroom included amenities (shampoo, conditioner and body lotion) and a hairdryer. Although the bathroom was quite small, it had all the necessary items. We had chosen the Ambassador for our granddaughter’s birthday because of the pool and water slide, but one of the hot tubs was not in operation, and the water slide was closed for part of our stay. One of the young lady lifeguards was more concerned about counting the number of people allowed in the hot tub (our family with 4 adults supervising their 4 small children, were told they could not all be in the hot tub) while ignoring an adult doing cannonballs into a pool full of small children, which we thought more dangerous! Our daughter’s room was on the 4th floor, which was a much larger - and much quieter! I would stay at the Ambassador again, but not on the first floor, and definitely not if there was a Hockey Tournament occurring!
    us1 night family trip
    Exceptional 10.0
    Hockey tourney - good times
    Jeff, us1 night family trip
    Very Good 8.0
    Good place
    The only negative I could say is the WiFi in the West tower where I was , only worked from time to time and when it dit it was very slow. And also making a left on to Princess street at certain times was very hard. Other then that it was great.
    Anthony, us2 night trip
    Fair 4.0
    Honeymoon not so sweet
    Check in was three and no sooner. But this was our honeymoon suite and the wedding started at 4. It did not matter. I was told for security reasons we could not check in until it was clean. I had to leave my luggage at the front desk and send someone back to check me in and retrieve a key. They wanted my credit card right away though. I said o key, no card, security reasons you know!!!
    Larry, us2 night romance trip
    Good 6.0
    Swimming pool did all :)
    The swimming pool is great. They even have steam and dry sauna rooms. Very old hotel but people are really nice. Booked cruise on the lobby. The area is awesome. We enjoyed Kingstone stay so much!
    us1 night family trip
    Good 6.0
    Traveling for sports tournament , bed were the most awful thing ever very old uncomfortable. Staff and service in restaurant was a little slow food is good
    us2 night family trip

    Ambassador Hotel & Conference Centre, Kingston

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