Hi Country Haus, Winter Park

We have stayed at many, many places over the years in the Winter Park/Fraser area and this unit was by far the worst. I can't speak about other units but please stay clear of Bldg 15, Unit 3. Part of the ceiling light fell from the wall onto my friends head. No top sheets or pillow cases. Only two burners on the stove worked and they were the small ones. Carpet was extremely worn. Avocado Green bathroom (that's how old it is) And, a $20 additional charge at check in for towels (I guess it was in the fine print)! I hope the owner considers remodeling. It is way past its time.

Pretty disappointing stay this time. This is our second time visiting the Hi Country Haus. Before we stayed in a large condo in Building 5, which was very nice, clean and great view. This time, however, we stayed in Building 20, on the 3rd floor which was severely dated. The condo itself is very old and dated. The kitchen and restroom was in descent shape, but the rest was pretty terrible. The mattress on bed was collapsed and we kept rolling off. The sheets and comforter were filthy and covered in hair. Extra pillows and blankets were also covered in hair. The couch looked like something out of a frat house dorm room and needed to thrown out about 5 years ago. Basic items weren't stocked. There was only a single roll of toilet paper, no soap or anything in the bathroom. Overall the place is very dark. We ended up staying only 1 out of two nights that we paid for, of course no refund, and getting another, much nicer condo in Granby. The Pool facility, however, was nice. Overall pretty disappointed! Pretty sure we won't return here again.

Once we were able to get into our room, our stay was great! One big negative was we arrived at 6pm (1 hour after office close) and no one was there to help us. We weren’t told about this and weren’t given any number to call in this situation. We called all numbers we could find but we’re saved by 2 people also arriving late who had been to the property before, and knew another number for us to call. That number connected us to the right people to talk to to get our keys. If those people hadn’t have shown up by chance, we would have ended up paying to stay at another place for the night.

Went to visit family. For the area; the price was okay. Older building but they keep it nice. Kitchen was fully stocked with all utensils, dishes, and pans I needed. I would stay there again.

The unit itself was large enough for us (3) with 2 bedrooms and 2 baths, living, dining room and kitchen. The outside balcony was a descent size with a stream and mountain view. The unit is clean but worn and needs to be freshened up. I understand that this is in a ski town and the abuse it most get in season is probably bad but a little bit of upgrading and refreshing up in overdue.