All hotels in Charlotte, North Carolina, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

HYATT house Charlotte Airport, Charlotte

3.5 stars
4920 S Tryon StCharlotteNC28217United States of America, 800-491-6126
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Excellent4.3 / 5
Value
Best value for money
Service
Fantastic service
Breakfast
Tasty breakfast
WiFi
WiFi system needs upgrading
330See all 330 Hotels.com reviews
From 397 reviewsTripAdvisor Traveller Rating

HYATT house Charlotte Airport, Charlotte

Hotel Info: 866-539-8117

from $109
  • Suite, 1 Bedroom
  • Suite, 1 Bedroom
  • Suite, 1 Bedroom
  • Room (Guest)
  • Suite, 1 Bedroom (High Floor)
  • Suite, 1 Bedroom (High Floor)
  • Suite, 2 Bedrooms
  • Standard Double Room, 2 Double Beds
  • Suite, 1 Bedroom

At a glance

Key facts

Hotel size

  • This hotel has 144 rooms

Arriving/leaving

  • Check-in time 3 PM-1 AM
  • Check-out time is 11 AM
Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • 2 per room (up to 50 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle at scheduled times

Parking

  • Free self parking

  • Extended parking *

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Also known as

  • HYATT house Charlotte Airport
  • HYATT house Hotel Charlotte Airport
  • Charlotte Hyatt
  • Charlotte Summerfield Suites
  • Hyatt Summerfield Suites Charlotte Airport Hotel Charlotte
  • Summerfield Suites Charlotte
  • HYATT house Charlotte Airport Aparthotel

Optional extras

Extended parking is available for an extra charge

Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100

In the hotel

Food and drink
  • Free buffet breakfast
  • Bar/lounge
  • Snack bar/deli
  • Free reception
  • Barbecue grills
Things to do
  • Outdoor pool
  • Fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 2
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Sofa bed
Things to enjoy
  • Separate sitting area
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Cable/satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Cookware, dishware, and utensils
More
  • Daily housekeeping

HYATT house Charlotte Airport, Charlotte’s small print

Also known as

  • HYATT house Charlotte Airport
  • HYATT house Hotel Charlotte Airport
  • Charlotte Hyatt
  • Charlotte Summerfield Suites
  • Hyatt Summerfield Suites Charlotte Airport Hotel Charlotte
  • Summerfield Suites Charlotte
  • HYATT house Charlotte Airport Aparthotel

Optional extras

Extended parking is available for an extra charge

Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 330 reviews

HYATT house Charlotte Airport, Charlotte
Outstanding5.0 / 5
HOTEL MANAGER, TREY WAS THE BEST !
THE ROOM KEY MACHINE DID NOT WORK DURING OUR STAY. HOWEVER, THIS DIFFICUTY ALLOWED US AS GUESTS TO SEE THE QUALITY, COMPETENCE AND DEDICATION OF HOTEL MANAGER, TREY. HE WAS INDEFATIGABLE IN MINIMIZING THE DISRUPTION, WAS COMPLETELY CUSTOMER FOCUSED AND MADE US AS COMFORTABLE AS POSSIBLE. WE WERE REALLY IMPRESSED AT HOW HARD HE WORKED.
2 night family trip
HYATT house Charlotte Airport, Charlotte
Fair2.0 / 5
'Missing' Jacket and Poor Customer Service
First, the positives. Carol at the Front Desk was very helpful and welcoming when we checked in, and when we had to deal with her again with our complaint. She is an asset to this hotel. Also Courtney, the Head of Housekeeping, was extremely friendly and helpful. He was the only staff member to follow up with my problem and do his best to help. My husband and I had a great experience, until I realized within 24 hours of checking out that I had left my leather jacket in the front closet (my fault, of course!) Thinking this would be easy to resolve, I called Hyatt. I spoke with Chenise (sp?), who said she'd contact Housekeeping, and have them call me. No call. Hours later, I called again, and again - no call. The next day I got through to Courtney, who said it couldn't be found. No one was held accountable. Had this been dealt with sooner I feel that someone could have checked, found it, and all would be well. Someone took this jacket, however there was no closure for me. Trey Stanley, the AGM, emailed after my husband left a negative review, asking us to call so he could help resolve this issue. Didn't answer his phone message, or emails. We stopped by the hotel to speak with him but instead of him coming out, Courtney came to talk to us (again, Courtney was great). Very disappointed that someone (presumably in Housekeeping) could have taken this jacket and gotten away with it so easily. Disappointed in Hyatt for a lack of closure and resolution.
2 night romance trip
HYATT house Charlotte Airport, Charlotte
Outstanding5.0 / 5
Clean, spacious rooms and kitchen.
Very nice hotel. Spacious, nice amenities, good location. good value when purchased through 3rd party.
1 night romance trip
HYATT house Charlotte Airport, Charlotte
Excellent4.0 / 5
The cooling -heating system was very loud and woke me up couple times at night.
3 night business trip
HYATT house Charlotte Airport, Charlotte
Outstanding5.0 / 5
So comfy and nice
I have never loved a hotel as much as I loved this one. And I've stayed at a lot of nice hotels. I traveled with friends and one of them chose this particular property. I loved my one bedroom unit. There was so much room! My kitchen was the perfect size for my needs, the separation between the living and bedroom made the stay that much more enjoyable. The front desk staff were very sweet. The lobby area is a fantastic place to sit and relax, whether in front of the fireplace or in front of the television. The outside fireplace was another gem. Breakfast in the morning was more than adequate and everything was quite good. Everything was just so comfy and easy, I seriously considered staying forever. I was here for a vacation of sorts, but I would consider coming back just to relax without any responsibilities.
2 night trip with friends

See all reviews

HYATT house Charlotte Airport, Charlotte

Is the description of this hotel not correct? Tell us