See all properties

Crowne Plaza London - Docklands by IHG

4.0 star property
Waterfront hotel with spa, near ExCeL Exhibition Centre

Choose dates to view prices

Photo gallery for Crowne Plaza London - Docklands by IHG

Property amenity
Junior Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Exterior
Exterior
Overlooking the Thames, Crowne Plaza London - Docklands offers a tranquil retreat near O2 Arena. Enjoy dry cleaning/laundry services, unwind at Rinu spa or recharge with a swim in the indoor pool. With free WiFi and helpful staff that have left lasting impressions on previous guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • Electric vehicle charging point
  • Air conditioning
  • Pool
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Steam room
  • Self parking
  • 24-hour room service
  • Babysitting
  • Business center
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
$121 nightly
The total price is $145
May 26 - May 27
Total includes taxes and fees

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Hypo-allergenic bedding
Sofa bed
Shower/tub combination
Hair dryer
Private bathroom
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Hypo-allergenic bedding
Hair dryer
Private bathroom
Bathrobes
Shower/tub combination
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Minicooler)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Minicooler)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Hypo-allergenic bedding
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Mini cooler)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed (Mini cooler)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds (Mini cooler)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds (Mini cooler)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

Aloft London Excel

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
8.8 out of 10, Excellent, 1,011 reviews
The price is $123
$103 nightly
$123 total
Total includes taxes and fees
May 18 - May 19
Aloft London Excel
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Western Gateway, Royal Victoria Dock, London, England, E16 1AL

What's nearby

  • IFS Cloud Royal Docks Station - 3 min walk - 0.3 km
  • ExCeL Exhibition Centre - 5 min walk - 0.5 km
  • O2 Arena - 9 min drive - 6.5 km
  • Westfield Stratford City - 10 min drive - 6.7 km
  • Tower Bridge - 12 min drive - 7.5 km

Getting around

  • London City Airport (LCY) - 12 min drive
  • London (SEN-Southend) - 45 min drive
  • Stansted Airport (STN) - 49 min drive
  • Luton Airport (LTN) - 58 min drive
  • Gatwick Airport (LGW) - 76 min drive
  • Heathrow Airport (LHR) - 95 min drive
  • West Ham Station - 5 min drive
  • Limehouse Station - 7 min drive
  • Westcombe Park Station - 9 min drive
  • Royal Victoria DLR Station - 3 min walk
  • Custom House Station - 9 min walk
  • West Silvertown Station - 14 min walk

Restaurants

  • ‪Costa Coffee - ‬6 min walk
  • ‪Sandwich & Co - ‬9 min walk
  • ‪Upper Deck Restaurant - ‬3 min walk
  • ‪Nakhon Thai - ‬6 min walk
  • ‪Warehouse K - ‬3 min walk

About this property

Crowne Plaza London - Docklands by IHG

Crowne Plaza London - Docklands by IHG puts you just a 5-minute drive from ExCeL Exhibition Centre and Thames River. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other features of this eco-certified hotel include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers love the helpful staff and breakfast. Public transportation is just a short walk: Royal Victoria DLR Station is 3 minutes and Custom House Station is 9 minutes.

Languages

English, French, Italian, Polish, Portuguese, Romanian, Spanish

At a glance

DONE

Hotel size

    • 210 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 25 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Sailing nearby
  • Windsurfing nearby

Working away

  • Business center
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Rinu. Services include massages. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: GBP 50 per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 19.99 per person

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for GBP 30.0 per night

Parking

  • Self parking costs GBP 25 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, Eurocard
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Hotel London Docklands
Crowne Plaza London Docklands
London Docklands Crowne Plaza
Crowne Plaza London - Docklands England
Crowne Plaza London - Docklands Hotel London
Crowne Plaza London Docklands Hotel
Crowne Plaza Docklands Hotel
Crowne Plaza Docklands
Crowne Plaza London Docklands
Crowne Plaza London Docklands an IHG Hotel
Crowne Plaza London - Docklands by IHG Hotel
Crowne Plaza London - Docklands by IHG London
Crowne Plaza London - Docklands by IHG Hotel London

Frequently asked questions

Does Crowne Plaza London - Docklands by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza London - Docklands by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza London - Docklands by IHG?

Yes, there's an indoor pool.

Are pets allowed at Crowne Plaza London - Docklands by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crowne Plaza London - Docklands by IHG?

Yes. Self parking costs GBP 25 per day. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Crowne Plaza London - Docklands by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Crowne Plaza London - Docklands by IHG and nearby?

Have fun with nearby activities like sailing and windsurfing. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Crowne Plaza London - Docklands by IHG also has a steam room and spa services.

Are there restaurants at or near Crowne Plaza London - Docklands by IHG?

Yes, there's an onsite restaurant.

What's the area around Crowne Plaza London - Docklands by IHG like?

Crowne Plaza London - Docklands by IHG is located on the waterfront in Docklands, a short 3-minute walk from Royal Victoria DLR Station and 5 minutes' walk from ExCeL Exhibition Centre. Travelers give top marks for the hotel's prime location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Crowne Plaza London - Docklands by IHG Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Location
Food
Lobby
Bar
Spa
Bed
Events

What guests liked

  • Breakfast was great with a vast array of food and excellent service. (35 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great hotel

Very friendly staff and very clean.
Abdul, 1-night trip

10/10 Exceptional

It’s a nice lovely place in London
Klara, 2-night trip

10/10 Exceptional

Excellent as always

Stay here regularly and staff are really good and friendly and bed is comfy with an excellent duvet
Anne, 2-night trip

10/10 Exceptional

Great Hotel

We really enjoyed our stay, the staff were friendly and accommodating. The swimming facilities really made our stay more special. Breakfast was really good with lots of choice. Check in and check out was easy. Rooms were well equipped and comfy. Nice location and easy access to all areas of London that we needed.
Daniel, 1-night trip

10/10 Exceptional

Excellent place to stay, great location.

Staff were amazing, even upgraded our room
Adam, 1-night trip

10/10 Exceptional

Excellent staff!

The most lovely staff working on reception! So chatty and helpful! We were staying at the hotel for an Usher concert and the member of staff who was checking us in gave so much advice for travelling to the venue and getting home.
Katie, 1-night trip

10/10 Exceptional

Good quality hotel with excellent service

Decent quality hotel in a convenient location for Excel and City Airport. Always water provided in the bedroom and comfortable beds. Staff are friendly and helpful.
Helen Lucy, 1-night trip

10/10 Exceptional

Crowne Plaza docklands London.

Very nice hotel, pool smaller than expected. Parking quite restricted and you cannot prebook. But lovely condition and well laid out.
Mark, 1-night trip

10/10 Exceptional

Everything was as it should have been. Room was clean and a good size and the breakfast was great.
James, 1-night trip

10/10 Exceptional

The staff were most helpful in meeting all my needs and providing all necessary information for me to get through the hotel; retained my luggage temporarily when asked for; provided a comfortable bedroom with excellent facilities; and even helped me get back into my room when I inadvertently locked myself out. The transport links from here are convenient, but it is testament to the hard work of the staff that they made my stay as stress-free as possible. Would certainly recommend for anyone going to ExCeL London or nearby.
R, 1-night trip

8/10 Very good

One night stay we sere happy with our room and breakfast in the morning was excellent
Sue, 1-night trip

10/10 Exceptional

Great Hotel

We have had a wonderful stay Speedy efficient check in warm welcome Spotlessly clean great service throughout our visit
Kate, 1-night trip

8/10 Very good

Comfortable stay

Stayed in a comfortable room with two double beds for two nights. Very comfortable beds. Quiet rooms from an external point of view despite being in the flight path for the City airport. Quite a bit of noise from the corridor though. Breakfast a good selection although they weren't very good at restocking empty items or clearing dirty plates so the table got quite cluttered. The pool are was ok although not many places to sit.
Hannah, 2-night trip

10/10 Exceptional

Very enjoyable weekend stay
Stephen, 1-night trip

10/10 Exceptional

Very comfortable and nice hotel
Matteo, 5-night trip

8/10 Very good

Good one night stay

Good stay, staff were friendly and helpful. Great location.
David, 1-night trip

2/10 Poor

The check in was very difficult, not helpful, abrupt and quite rude. Not a great start to a birthday celebration
Laura, 1-night trip

10/10 Exceptional

Great stay

Lovely stay perfect for our trip to the Excel, had an upgrade to a suite which was amazing ! Great view over the river , breakfast was lovely too.
VALERIE, 1-night trip

10/10 Exceptional

Absolute joyful stay, Vivien and Iosha were fantastic, really couldn't do much more for you, excellent service.
Graham, 3-night trip

10/10 Exceptional

Overall a very pleasant stay, thank you :)

The hotel was very good, very clean and professional staff. We arrived as a large family and they provided us with a cot, extra blankets and extra water in our room complimentary. The morning breakfast buffet was also very good, the options were very nice. Only critic I would say is that the coffee machine broke down during breakfast and it wasn't to my liking to be honest, coffee was bitter. But overall it was an excellent stay, couldn't fault it. Also we were bit disappointed that we couldn't access the pool as the timings for children cuts off at 7:30pm so please consider extending this.
1-night trip

10/10 Exceptional

My birthday treat

Advised receptionist that I was celebrating my birthday and was given 2 boxes of chocolates, which was very nice
Hamilton, 1-night trip

10/10 Exceptional

Great hotel location and friendly staff
1-night trip

10/10 Exceptional

A great option for O2 Arena, good transport links close by as well as a few places to grab food/drink. Hotel was nice and quiet, staff seemed very friendly and helpful and the check in/out process was very straightforward.
Chris, 1-night trip

10/10 Exceptional

A lovely stay

Very helpful and friendly staff. Polite and kind with children. A lovely stay!
2-night trip

10/10 Exceptional

Excellent stay
Tatiana, 3-night trip