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Crowne Plaza London - Docklands, London

4-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Western GatewayRoyal Victoria Dock, LondonEnglandE16 1ALUnited Kingdom

Waterfront hotel with spa, near Excel Exhibition Centre
  • Free WiFi
Rather comfortable
Great room
Tasty breakfast
Ordinary pool
347See all 347 reviews
From 1,985 reviewsTripAdvisor Traveller Rating

Crowne Plaza London - Docklands, London

from $127
  • Standard Room
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 Double Bed, Non Smoking
  • Superior Room
  • Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Room, 1 Double Bed with Sofa bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 Double Bed, Accessible (Mobility)
  • Superior Room, 1 King Bed, Accessible (Wheelchair)

About Crowne Plaza London - Docklands, London

Modern hotel in London Docklands

Nice digs in Docklands
Crowne Plaza London - Docklands places you in the heart of one of London's main business districts. Walk 3 minutes to Royal Victoria Tube Station or Olympic Stadium, or 11 minutes to the ExCeL Exhibition Centre.

Multiple ways to roam
Ride high above the Thames in London’s first cable car, connecting you in 5 minutes to a concert or sporting event at O2 Arena, the world's busiest music venue. Hop on the Tube for a 15-minute ride to Greenwich Market, and shop for fresh produce or handmade jewelry.

Cheers to your health
You can catch a quick bite at Docklands Bar and Grill or order room service 24-7. Relax and unwind with a cocktail on the outdoor terrace, take a dip in the indoor pool, or balance yourself with a yoga class at the health club, open 7 days a week.

Soundproofed guestrooms
Make yourself at home in modern guestrooms, all with wired Internet, WiFi, flat-screen TVs, and high pressure showers. Other perks include comfortable beds with luxury duvets, extra pillows, blackout curtains, and double-glazed windows, for soundproofed sleep.

At a glance

Key facts

Hotel size

  • This hotel has 210 rooms
  • This hotel is arranged over 5 floors


  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • Self parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa tub
  • Sailing nearby
  • Windsurfing nearby
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, The Quad Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Crowne Plaza London - Docklands, London’s small print

Also known as

  • Crowne Plaza Hotel London Docklands
  • Crowne Plaza London Docklands
  • London Docklands Crowne Plaza
  • Crowne Plaza London - Docklands England
  • Crowne Plaza London - Docklands Hotel London
  • Crowne Plaza London Docklands Hotel
  • Crowne Plaza Docklands Hotel
  • Crowne Plaza Docklands


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs GBP 16 per day

Rollaway beds are available for an additional charge

English breakfast is offered for an extra charge of GBP 18.40 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of GBP 15 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Crowne Plaza London - Docklands, London


  • In Docklands
  • Excel Exhibition Centre - 6 min walk
  • O2 Arena - 3.6 mi / 5.8 km
  • Olympic Stadium - 3.7 mi / 6 km
  • Tower of London - 5 mi / 8.1 km
  • London Bridge - 5.4 mi / 8.7 km
  • Museum of London - 5.6 mi / 8.9 km
  • St. Paul's Cathedral - 5.9 mi / 9.6 km

Getting around

  • London (LCY-London City) - 7 min drive
  • London (LHR-Heathrow) - 51 min drive
  • London (LGW-Gatwick) - 58 min drive
  • London West Ham Station - 8 min drive
  • London Limehouse Station - 9 min drive
  • London Westcombe Park Station - 10 min drive
  • Royal Victoria Station - 4 min walk
  • Custom House for ExCel Station - 9 min walk
  • Prince Regent Station - 13 min walk
  • Self parking (surcharge)
  • Airport shuttle (surcharge)

Recent reviews

Fabulous 8.6 From 347 reviews

Crowne Plaza London - Docklands, London
Crowned Plaza Feb 18
Interesting location as people so often concentrate on C. And W. London yet there is much to see in E. London. The Dockland Light Railway and the Gondola to Greenwich are almost at the hotel door and both use Oyster cards for the fare. Hotel was very comfortable. Slight, very slight criticism - for a Saturday afternoon one extra person on bar service might have been useful.
Peter, us1 night trip
Crowne Plaza London - Docklands, London
The staff didnot care about extra 1 night room charges even after reminding them 3 times.. they kept punting it for next day
Deepak, us3 night business trip
Crowne Plaza London - Docklands, London
Very Good8.0
I always stay here. The hotel staff is friendly and do whatever they can to make your stay more comfortable.
Diane, usBusiness trip
Crowne Plaza London - Docklands, London
Very accessible
lilibeth, us2 night family trip
Crowne Plaza London - Docklands, London
Excellent hotel close to the ExCel
Overall an excellent hotel close to the ExCel. The only draw back is that the docklands area does not offer much else. The DLR runs really close by however and it only takes 20-30 to get to Westminster so it's really not that bad.
Jerry, us6 night business trip

See all reviews

Crowne Plaza London - Docklands, London

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