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Crowne Plaza London - Docklands, an IHG Hotel

Photo gallery for Crowne Plaza London - Docklands, an IHG Hotel

Exterior
Indoor pool
Junior Suite, 1 King Bed (Stocked Minibar) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Restaurant
Aerial view

Overview of Crowne Plaza London - Docklands, an IHG Hotel

Crowne Plaza London - Docklands, an IHG Hotel

4.0 star property
Waterfront hotel with indoor pool, near ExCeL Exhibition Centre

8.6/10 Fabulous

994 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is $121
Price available on 3/26/2023
Map
Western Gateway, Royal Victoria Dock, London, England, E16 1AL

Guests rated this location 8.2/10 - Very Good

Main amenities
  • 24-hour front desk
  • 24-hour room service
  • ATM/banking services
  • Babysitting
  • Breakfast available
  • Business center
  • Fitness center
  • Front-desk safe
  • Housekeeping once per stay
  • Indoor pool
  • Restaurant and bar/lounge
  • Self parking
For families
  • Babysitting (surcharge)
  • Children stay free
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Laundry facilities
  • Private bathroom

Room options

About this area

What's nearby

  • In Docklands
  • ExCeL Exhibition Centre - 5 min walk
  • O2 Arena - 45 min walk
  • Thames River - 3 min drive
  • London Stadium - 7 min drive
  • Westfield Stratford City - 9 min drive
  • Tower Bridge - 16 min drive
  • Liverpool Street - 19 min drive
  • Borough Market - 13 min drive
  • Tower of London - 20 min drive
  • The Shard - 21 min drive

Getting around

  • London City Airport (LCY) - 8 min drive
  • Stansted Airport (STN) - 39 min drive
  • London (SEN-Southend) - 45 min drive
  • Luton Airport (LTN) - 58 min drive
  • Gatwick Airport (LGW) - 68 min drive
  • Heathrow Airport (LHR) - 69 min drive
  • West Ham Station - 4 min drive
  • Limehouse Station - 6 min drive
  • Stratford Station - 7 min drive
  • Royal Victoria DLR Station - 3 min walk
  • Custom House Station - 8 min walk
  • West Silvertown Station - 14 min walk

Restaurants

  • Costa Coffee - 5 min walk
  • Sandwich & Co - 5 min walk
  • Upper Deck Restaurant - 3 min walk
  • The Pyramid - 5 min walk
  • Fox - 4 min walk
Map

About this property

Crowne Plaza London - Docklands, an IHG Hotel

Located 2.2 mi (3.6 km) from the airport, Crowne Plaza London - Docklands, an IHG Hotel puts you 0.3 mi (0.4 km) from ExCeL Exhibition Centre and 2.3 mi (3.7 km) from O2 Arena. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This upscale hotel is also 4.7 mi (7.6 km) from Tower Bridge and 5.5 mi (8.9 km) from Tower of London. Fellow travelers say good things about the helpful staff and walkable location. Public transportation is just a short walk: Royal Victoria DLR Station is 3 minutes and Custom House Station is 8 minutes.

Languages

English, French, Italian, Polish, Portuguese, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 210 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (GBP 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • 24-hour room service
  • Bar/lounge

Traveling with children

  • Babysitting (surcharge)
  • Children stay free (see details)

What to do

  • Sailing nearby
  • Windsurfing nearby

Working away

  • Business center
  • Conference space
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Facilities

  • 1 building/tower
  • An indoor pool
  • ATM/banking
  • Banquet hall
  • Fitness center
  • Safe-deposit box at front desk

Accessibility

  • 1 on-site accessible parking spaces
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English
  • French
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Spanish

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided
  • Free crib/infant bed
  • Hypo-allergenic bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Connecting/adjoining rooms available
  • Housekeeping (once per stay)
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: GBP 50 per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 19.99 per person

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for GBP 30.0 per night

Parking

  • Self parking costs GBP 25 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the health club or fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. </p><p>This property accepts credit cards and debit cards. Cash is not accepted.</p><p>This property reserves the right to pre-authorize the guest's credit card prior to arrival. </p>

Also known as

Crowne Plaza Hotel London Docklands
Crowne Plaza London Docklands
London Docklands Crowne Plaza
Crowne Plaza London - Docklands England
Crowne Plaza London - Docklands Hotel London
Crowne Plaza London Docklands Hotel
Crowne Plaza Docklands Hotel
Crowne Plaza Docklands
Crowne Plaza London Docklands
Crowne Plaza London Docklands an IHG Hotel
Crowne Plaza London - Docklands, an IHG Hotel Hotel
Crowne Plaza London - Docklands, an IHG Hotel London
Crowne Plaza London - Docklands, an IHG Hotel Hotel London

Frequently asked questions

Does Crowne Plaza London - Docklands, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza London - Docklands, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza London - Docklands, an IHG Hotel?
As of Mar 24, 2023, prices found for a 1-night stay for 2 adults at Crowne Plaza London - Docklands, an IHG Hotel on Mar 26, 2023 start from $121, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza London - Docklands, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza London - Docklands, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Crowne Plaza London - Docklands, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza London - Docklands, an IHG Hotel?
Yes. Self parking costs GBP 25 per day. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Crowne Plaza London - Docklands, an IHG Hotel?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Crowne Plaza London - Docklands, an IHG Hotel and nearby?
Have fun with nearby activities like sailing and windsurfing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Crowne Plaza London - Docklands, an IHG Hotel?
Yes, there's an onsite restaurant.
What's the area around Crowne Plaza London - Docklands, an IHG Hotel like?
Crowne Plaza London - Docklands, an IHG Hotel is in Docklands, a short 8-minute drive from London City Airport (LCY) and 5 minutes' walk from ExCeL Exhibition Centre. Travelers recommend the hotel for its walkable location.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

8.6/10

Staff & service

8.7/10

Amenities

8.7/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

6/10 Good

Marina, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

JOHN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mohamed, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Stephanie, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Marc, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was nice but the cleaning of room was not very comfortable especially the bathroom
Riydah, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Make sure you have more £££ than cost of the room!
Disappointing first stay and room was noisy on 6th Floor, the pillows were lumpy and the room was cold despite increasing the thermostat, only one cup of tea available being condiments short. Checked in late and told wifi was down which I needed urgently to access funds as left my purse at home by accident (dont have pay by phone). Had to go to a restaurant outside the hotel to access. Returned to bar to buy two cocktails that cost £40 - Long Island Iced tea packed with ice, alcohol mix wasnt even y a third of the glass with nothing close to an iced tea (no garnishes and watery taste) and Pina Colada was dire with no pineapple garnish! Only thing that made it worth the was the lovely waiter singing to lighten our mood. Before I booked my stay (single £150) I enquired about car parking as advertised on the site - where Receptionist advised there was a car park on site with a first come, first served basis - however, neglected to advise there was a mandatory deposit of £50 and a cost of £25 applicable - Id wrongly assumed as a "guest" it was part of the rate. If I had of known I would have left my car at work 10mins away! Had to squeeze into a car park and with mobility issues I had to painfully exit and enter via the passenger seat.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Christy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 2-night trip
Verified Hotels.com guest review