Grand Harbor Resort and Waterpark

Photo gallery for Grand Harbor Resort and Waterpark

Primary image
Water park
In-room safe, desk, iron/ironing board, cribs/infant beds
In-room safe, desk, iron/ironing board, cribs/infant beds
In-room safe, desk, iron/ironing board, cribs/infant beds

Overview of Grand Harbor Resort and Waterpark

Grand Harbor Resort and Waterpark

3.5 star property
Family-friendly hotel with free water park, connected to the convention center, near Diamond Jo Casino

7.7/10 Good

833 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
350 Bell St, Dubuque, IA, 52001
Main amenities
  • 193 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 2 spa tubs and lazy river
  • Free water park
  • Free airport shuttle
  • Free area shuttle
  • Free casino shuttle
  • Fitness center
  • Waterslide
  • Room service
  • 24-hour business center
For families
  • Cribs/infant beds (surcharge)
  • Microwave
  • Connecting/adjoining rooms available
  • Cable/satellite TV service
  • Daily housekeeping
  • Coffee/tea maker
Cleaning & Safety
  • Cleaned with disinfectant
  • Social distancing
  • Individually-wrapped food options

Choose dates to view prices

About this area

What's nearby

  • Heart of Dubuque
  • Diamond Jo Casino - 1 min walk
  • Mississippi River - 5 min walk
  • Five Flags Center - 10 min walk
  • Loras College - 30 min walk
  • University of Dubuque - 32 min walk
  • Grand River Center - 1 min drive
  • Port of Dubuque Marina - 1 min drive
  • Riverboat Museum - 1 min drive
  • National Mississippi River Museum and Aquarium - 1 min drive
  • Julien Dubuque Bridge - 3 min drive

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 12 min drive
  • Free airport shuttle
  • Free area shuttle
  • Free casino shuttle

About this property

Grand Harbor Resort and Waterpark

Putting you within a 10-minute drive of Diamond Jo Casino and Mississippi River, Grand Harbor Resort and Waterpark features a free airport shuttle (available 24 hours) and a free water park. Guests can visit the fitness center for a workout or grab a bite to eat at Tony Romas, which serves American cuisine and is open for lunch and dinner. A lazy river and a bar/lounge are other highlights, and rooms offer conveniences like refrigerators and microwaves. Fellow travelers say good things about the helpful staff and restaurant.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 193 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 4 PM - 4:00 AM
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Free airport shuttle (available 24 hours)*

Offsite

  • Free area shuttle
  • Free casino shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast 6:30 AM–9:00 AM on weekdays and 6:30 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Taking the kids

  • Free water park access
  • Lazy river
  • Free local shuttle

What to do

  • Golf lessons nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference center (1453 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • Swimming pool
  • Free water park
  • Arcade/game room
  • Lazy river
  • 2 spa tubs
  • Waterslide

Accessibility

  • Elevator
  • In-room accessibility
  • Assistive listening devices available

Languages spoken

  • English

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable/satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Tony Romas - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: USD 50.00 per stay

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for USD 5.0 per day
  • Rollaway beds are available for USD 10.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place.

Individually-wrapped food options are available for breakfast.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Also known as

Grand Harbor
Grand Harbor Resort
Grand Harbor Resort & Waterpark
Grand Harbor Resort & Waterpark Dubuque
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Grand Harbor Resort and Waterpark Hotel
Grand Harbor Resort and Waterpark Dubuque
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Frequently asked questions

Overall score and ratings

7.7

Good

7.9/10

Cleanliness

8.0/10

Staff & service

7.5/10

Amenities

7.5/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very Good

Cheryl, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Brittany, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Way too packed
The water park was way too packed. Pre-covid it would’ve been too packed. Stop over selling tickets to non hotel guests
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommend
Room was clean, water park was so much fun. 4 bracelets to the waterpark came w the room . Worth the money . Good continental breakfast. Only downside, it was super windy that night, so window was making a whistling noise during the night.
Christina, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

The elevator situation was surprising that they only had 1 for such a large hotel. The rooms did not get cleaned/beds made or clean towels during our short stay. Rooms and areas of the hotel could have been cleaner and updated. We found old food between the mattress and headboard in our room. I am sure impacted by short staff the water park closed early for weekend nights. The breakfast area was to busy to enjoy the included amenity. I would prefer the option to opt out for a lower rate.The staff was helpful and working hard to keep their guests happy.
Misty, 2-night family trip
Verified Expedia guest review

4/10 Fair

I will never recommend this property to anyone! We booked a 3-night stay. Arrived on Friday night, went to the waterpark for a couple of hours on Saturday morning, went to Tony Roma's...we were cold since we had wet swimsuits under our clothes. Went back to our room to get sweatshirts for the family. THERE WERE 3 CLEANING LADIES GOING THROUGH MY PURSE!!! MY WALLET WAS OPEN AND THINGS WERE TAKEN OUT! We were told at check-in that no one would be entering our room until after checkout. Their reasoning was that they had our room on their checkout list, so they were trying to figure out who was staying in the room. (??? really? Call the front desk and they'll tell you) I'm upset about this, and to make it worse I filed a complaint at the front desk and no one from the hotel has tried to contact me to offer an explanation, or even an apology. UNACCEPTABLE! Filed police report just in case my cards are used. Tony Roma’s was good food and a couple of really great waiters. One male hostess on Friday night was very unpleasant (and very clearly stoned). Arcade would have been decent if all of their stuff was in working order. I’d say about half of the games were out of order. After we left the waterpark on Saturday and were playing in the arcade, police rushed into the waterpark and tons of people evacuated. Waterpark was shut down for most of the day. Gave it another try on Sunday. Very glad we did because it wasn’t too busy like it was on Saturday. Very disappointing trip overall!
Jennifer, 3-night family trip
Verified Expedia guest review

6/10 Good

When we arrived a little bit early approximately 1:15 to check in I was informed by staff that our room was not ready and would not be required to be ready until 4pm. They didn’t really have a place for us to put our luggage until then. And that we had to come back at 2 to get our bracelets to use the water park. . So we waited…. We met some friends and she went to a different staff member 15 minutes later and she was informed that their room was ready and magically ours was too! So I wish check in could of been a happier experience because our meal at Tony Romas was great and we were walking distance from the casino which was another plus
Karen, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The waterpark was awesome! Great for kids of all ages! The staff were very friendly and helpful!
Jessica, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Check-in was quick and easy!
Lisa, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Nice place but overpriced I felt . Our keys demagnetized so we couldn’t get back in rooms and had to have maintenance come to get us in cause they still didn’t work after front desk reprogrammed them
Joy, 1-night trip with friends
Verified Expedia guest review