Guests
All properties in Flowood, Mississippi, United States of America

Sheraton Flowood The Refuge Hotel & Conference Center

4-star hotel in Flowood with golf course and outdoor pool

  • Free WiFi
From
$193

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Image gallery

  • Sheraton Flowood The Refuge Hotel & Conference Center
  • Sheraton Flowood The Refuge Hotel & Conference Center
  • Outdoor Pool
  • Traditional Room, 2 Queen Beds, Non Smoking, Courtyard View - Bathroom
  • Sheraton Flowood The Refuge Hotel & Conference Center
Sheraton Flowood The Refuge Hotel & Conference Center. Image 1 of 44
1 / 44Sheraton Flowood The Refuge Hotel & Conference Center
2200 Refuge Boulevard, Flowood, 39232, MS, United States of America
8.8.Fabulous.
  • Amazing stay. My family and I enjoyed it.

    Sep 10, 2022

  • The overall stay was good but they ran out of towels. We had to wait over am hour until…

    Aug 20, 2022

See all 164 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott), Ecolab (3rd party expert - Global), and COVID-19 Guidelines (CDC) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Convenient
Dining options
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • Daily housekeeping
  • Golf course
  • Restaurant and bar/lounge
  • Outdoor pool and lazy river
  • Breakfast available
  • 24-hour fitness center

For families

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Daily housekeeping

What’s around

  • Merit Health Woman's Hospital - 26 min walk
  • River Oaks Place - 32 min walk
  • N. Flowood Hospital - 37 min walk
  • Wisteria Gardens - 4.6 mi / 7.4 km
  • Crossgates River Oaks Hospital - 5.2 mi / 8.4 km
  • Central Mississippi Trauma Region - 5.6 mi / 8.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Club Room, 1 King Bed, Non Smoking, Golf View
  • Club Room, 2 Queen Beds, Non Smoking, Golf View
  • Club Room, 2 Queen Beds, Non Smoking, Courtyard View
  • Club Room, 1 King Bed, Non Smoking, Courtyard View
  • Deluxe Room, 1 King Bed, Non Smoking, Golf View
  • Deluxe Room, Business Lounge Access
  • Traditional Room, 1 King Bed, Non Smoking, Courtyard View
  • Traditional Room, 2 Queen Beds, Non Smoking, Golf View
  • Traditional Room, 2 Queen Beds, Non Smoking, Courtyard View
  • Traditional Room, 1 King Bed, Non Smoking, Golf View

What’s around

Landmarks

  • Merit Health Woman's Hospital - 26 min walk
  • River Oaks Place - 32 min walk
  • N. Flowood Hospital - 37 min walk
  • Wisteria Gardens - 4.6 mi / 7.4 km
  • Crossgates River Oaks Hospital - 5.2 mi / 8.4 km
  • Central Mississippi Trauma Region - 5.6 mi / 8.9 km
  • Mississippi Sports Hall of Fame and Museum - 5.7 mi / 9.2 km
  • Mississippi Agriculture and Forestry Museum - 5.8 mi / 9.3 km
  • St. Dominic Hospital - 6.2 mi / 10 km
  • St. Dominic Centre - 6.2 mi / 10 km
  • LeFleur's Bluff State Park - 6.3 mi / 10.1 km

Getting around

  • Evers Intl. Airport (JAN) - 9 min drive
  • Madison, MS (DXE-Bruce Campbell Field) - 21 min drive
  • Jackson Station - 19 min drive
map
See on map
2200 Refuge Boulevard, Flowood, 39232, MS, United States of America

At a glance

Hotel size

  • This hotel has 200 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (USD 10 per day)
  • Onsite valet parking (USD 35 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • To-go breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Number of outdoor pools - 1
  • Outdoor seasonal pool
  • 24-hour fitness facilities
  • Golf course on site
  • Lazy river
  • Fitness facilities

Working away

  • Business center
  • Number of meeting rooms - 11
  • Conference space
  • Conference space size (feet) - 27584
  • Conference space size (meters) - 2563

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon

Facilities

  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Braille signage
  • Closed-captioned TV
  • Portable bathtub seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/viewport in door
  • Lowered locks/deadbolt
  • Grab bar - near toilet
  • Lever door handles

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • 55-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Twin's - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between USD 6 and USD 10 for adults, and USD 6 and USD 10 for children (approximately)

ParkingPay at property

  • Self parking costs USD 10 per day
  • Valet parking costs USD 35 per day

Pool, spa, and gym (if applicable)Pay at property

  • The seasonal pool is open from March to October

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

  • Sheraton Flowood The Refuge Hotel & Conference Center Hotel
  • Sheraton Flowood The Refuge Hotel & Conference Center Flowood

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Sheraton Flowood The Refuge Hotel & Conference Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 10 per day. Valet parking costs USD 35 per day.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, Sandy Trap offers American cuisine. Nearby restaurants include Table 100 (2.9 mi), Half Shell Oyster House (3.2 mi), and Georgia Blue (3.2 mi).
  • Tee off at the onsite golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a lazy river and a 24-hour fitness center.
8.8.Fabulous.
  • 4.0.Fair

    Not Ready

    When we got there to check-in the room was not ready. We had to wait for 46 minutes. There were others who could not check-in because guests did check out like they were suppose to. Also, it was very crowded.

    Christy, 2 night trip, Jul 15, 2022

    Verified Hotels.com guest review

  • 4.0.Fair

    Service was terrible. People don’t understand urgency. The employees take to be long to do anything.

    1 night trip, Jul 15, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful and clean.

    Julia, 1 night family trip, Jul 4, 2022

    Verified Hotels.com guest review

  • 6.0.Good

    I liked the room and the beds are very comfortable. However in the room the bathroom door would not close all the way. The hand soap in the bathroom was almost empty and the soap in the shower was empty. There was food left on the floor in the room from a previous guest. Also, when I went to the bar in the lobby I could not get a bartender to wait on me and I finally gave up and left.

    Shani, 1 night trip, Jun 25, 2022

    Verified Expedia guest review

  • 4.0.Fair

    No valet. No help with luggage. The hotel was overrun with people partying. It felt like we walked into a very loud night club from the minute we walked in. Couldn’t even hear what the woman at checkin was saying. Took forever to get an elevator and this was a problem because I had to take several trips up and down to get all our luggage up from the car because no one is there to assist with that. The rowdy party goers would fill into the elevator every time I finally caught an elevator. The room was quiet once we finally made it there but I would not stay here again. If you want to be harassed in elevators and feel like you are at a night club then this is the place for you.

    Karina, 1 night family trip, Jun 25, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff was hands down some of the absolute nicest people we have ever met! They let us check in early when our flight came in before we were supposed to, and when our flight home got cancelled they let us book the same room for another night. Beautiful location and hotel with an incredible pool, bar, and food! We had a lot of problems with our flights and events in town we were supposed to go on while there but the staff made our trip still feel worth it and we had so much fun! Would HIGHLY recommend this hotel if you have a little extra money to splurge!

    Jordan, 2 night romance trip, Jun 25, 2022

    Verified Expedia guest review

  • 10.0.Exceptional

    Very modern decor. Safe and secure. The only thing did not like, was the lazy river you could not use your own floats in the river. The tubes were small and very tight.

    Dusty, 3 night family trip, Jun 24, 2022

    Verified Expedia guest review

  • 2.0.Poor

    Property was fine. Expedia charged me twice for this. When I got there they told me my reservations have been canceled by Expedia so they had to find a spot for me through cancellations. Then they charge me again. I need my money back

    Jon, 1 night family trip, Jun 21, 2022

    Verified Expedia guest review

  • 6.0.Good

    It was a really nice resort but it is brand new place and our fridge didn’t work, which was really no big deal since we were only there for one night. The air didn’t seem to work well either which made it a little uncomfortable. We had the thermostat on 65 and still sweated all night. But the biggest problem for us is the pool area. Me and my girlfriend just made a quick trip from out of town to spend the night eat and then spend the day at the pool. The problem is checkout was at noon and you have to have a key card and arm band to get in and out of pool area. So we went to the pool area at 1100 and they gave us an arm band but then 12 came around and our room cards stopped working so we couldn’t get back into the bar to get drinks and the poolside bar was not open due to it being during the week and not much traffic which is perfectly understandable but the hotel should allow you use of the pool till at least 3 or 5 o’clock especially for how much the rooms are. We didn’t even check in the night before till 7 so we didn’t even get to enjoy the pool that day and the pool and lazy river is the only reason we chose this hotel so we could spend the day by the pool before going back home.

    wendell, 1 night trip, Jun 20, 2022

    Verified Hotels.com guest review

  • 8.0.Very Good

    Overnight Couples Staycation

    The hotel is beautiful and is located within 5 minutes of shopping and restaurants. We will definitely be returning soon. The pool and lazy river were amazing.

    1 night trip, Jun 17, 2022

    Verified Hotels.com guest review

See all 164 reviews