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Hotel Victoria Gran Meliá

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Double Room Single Use | Outdoor pool | Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Terrace/patio

Overview of Hotel Victoria Gran Meliá

Hotel Victoria Gran Meliá

5-star property
Luxury hotel with full-service spa, connected to the convention centre, near Paseo Maritime

9.0/10 Superb

831 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Avenida Joan Miro 21, Palma de Mallorca, Mallorca, 7014

Room options

About this area

What's nearby

  • On the boardwalk
  • Port of Palma de Mallorca - 19 min walk
  • Cathedral of Santa Maria of Palma - 32 min walk
  • El Arenal Beach - 25 min drive

Getting around

  • Palma de Mallorca (PMI) - 20 min drive
  • Palma de Mallorca Verge de Lluc Station - 9 min drive
  • Marratxi Pont d Inca Station - 10 min drive
  • Marratxi Poligon Station - 12 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Akari Sushi - 2 min walk
  • Can Juanito - 3 min walk
  • Mercat 1930 - 4 min walk
  • Tapa Negra - 4 min walk
  • L'Artista Pizzeria Napoletana - 4 min walk

About this property

Hotel Victoria Gran Meliá

Placing you 1 mi (1.6 km) from Port of Palma de Mallorca and 1.6 mi (2.6 km) from Cathedral of Santa Maria of Palma, Hotel Victoria Gran Meliá offers an airport shuttle (available 24 hours) for EUR 55.00 per vehicle. Guests can visit the spa to indulge in massages, facials or body scrubs, and Mediterranean cuisine is served at Ikatza, which is open for dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool and an outdoor pool. Fellow travellers say good things about the helpful staff and restaurant.

Languages

Catalan, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Check-in

Contactless social distancing
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 171 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 25 per day)
  • Electric vehicle charging point on site
  • On-site garage

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 3 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Access to nearby health club
  • Bike rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Segway hire/tours nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (5597 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1912
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Piano
  • 24-hour health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)

Languages

  • Catalan
  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 37-inch LCD TV

Home comfort

  • Air conditioning and heating
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Wellness Area has 1 treatment room. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Ikatza – Overlooking the ocean, this restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting).
La Terraza del Victoria – This cocktail bar is located by the pool and specialises in international cuisine. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 29 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 55.00 per vehicle
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Parking

  • Self-parking costs EUR 25 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to October
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in is available.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

This property accepts credit cards and debit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Gran Melia Victoria
Gran Melia Victoria Hotel
Gran Melia Victoria Hotel Palma de Mallorca
Gran Melia Victoria Palma de Mallorca
Gran Melia Hotel Victoria
Gran Melia Palma Victoria
Gran Melia Victoria Palma De Mallorca, Majorca
Sol Melia Victoria
Victoria Gran Melia
Gran Melia Victoria
Hotel Victoria Gran Meliá Hotel
Hotel Victoria Gran Meliá Palma de Mallorca
Hotel Victoria Gran Meliá Hotel Palma de Mallorca

Frequently asked questions

Does Hotel Victoria Gran Meliá offer free cancellation for a full refund?
Yes, Hotel Victoria Gran Meliá does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Victoria Gran Meliá?
As of 28 Jan 2023, prices found for a 1-night stay for 2 adults at Hotel Victoria Gran Meliá on 30 Jan 2023 start from $138, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Victoria Gran Meliá?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Victoria Gran Meliá?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Hotel Victoria Gran Meliá?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Victoria Gran Meliá?
Yes. Self-parking costs EUR 25 per day. Electric car charging is available.
Is an airport shuttle service offered by Hotel Victoria Gran Meliá?
Yes, an airport shuttle is available. The charge is EUR 55.00 per vehicle.
What are the check-in and check-out times at Hotel Victoria Gran Meliá?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out and contactless social distancing are available.
Is there an on-site casino at Hotel Victoria Gran Meliá?
No, this hotel doesn't have a casino, but Mallorca Casino (20-min walk) is nearby.
What is there to do at Hotel Victoria Gran Meliá and nearby?
Have fun with activities such as cycling, boat tours and hiking, and practise your swing at the nearby golf course. Additional recreation nearby includes segway hire. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Hotel Victoria Gran Meliá also has 3 bars, a seasonal outdoor pool and a 24-hour health club, as well as a sauna, a garden and access to a nearby health club.
Are there restaurants at or near Hotel Victoria Gran Meliá?
Yes, Ikatza offers al fresco dining, Mediterranean cuisine and ocean views. Nearby restaurants include Can Juanito (3-min walk), Mercat 1930 (4-min walk) and Tapa Negra (4-min walk).
What's the area around Hotel Victoria Gran Meliá like?
Hotel Victoria Gran Meliá is located on the boardwalk, a short 1-minute walk from Paseo Maritime and 19 minutes' walk from Port of Palma de Mallorca. Travellers say that this hotel is in a good location.

Reviews

9.0

Superb

9.3/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

6/10 Good

The Gran Melia in Palma is now a bit tired, and in need of renovation. It's not quite as modern or as plush as other Gran Melia hotels, but is still a good place to stay in Mallorca.
Thomas, 7-night family trip
Verified Expedia guest review

8/10 Very good

THOMAS, 1-night trip
Verified Travelocity guest review

8/10 Very good

The location was good for a resort style hotel. Staff were good and helpful. Room was pretty dated and in need of upgrading. Pool area was ok but the pool needs updating. The terrace and restaurant/lobby were nice. Breakfast was good. We didn’t eat any other meals as prices are very high at the restaurant/pool bar/lobby bar.
Benjamin, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff were plentiful and extremely helpful. Most spoke multiple languages and were very kind. Daily housekeeping services were available. The swimming pool was fantastic. Best of all was the amazing variety of foods offered on the breakfast buffet, from eggs cooked to order to fruits, yogurts, and delicious fresh pastries.
Lisa, 4-night trip
Verified Expedia guest review

8/10 Very good

Over all its a nice hotel , had better , the upgrade to marina , pool room was not worth the 160 euro upgrade , location was ok , but i would stay next time by ayuntamiento next time more city life , an many things to view an shop
Fernando, 2-night family trip
Verified Expedia guest review

6/10 Good

Gill, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff, great location
Richard, 4-night romance trip
Verified Expedia guest review

2/10 Poor

Bed Bugs
There were bed bugs in the room I booked for my husband and he has bites all over him
Lorena, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Michael, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful lobby very helpful employees. Pool area could be upgraded add more plants etc
JAMES, 5-night family trip
Verified Expedia guest review