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Gran Melia Victoria, Palma de Mallorca

5 stars
Avenida Joan Miro 21Palma de MallorcaMallorca07014Spain, 800-491-6126
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Excellent4.5 / 5
Amenities
Great amenities
Breakfast
Tasty breakfast
Service
Fantastic service
Value
Value for money could be better
200See all 200 Hotels.com reviews
From 1,426 reviewsTripAdvisor Traveller Rating

Gran Melia Victoria, Palma de Mallorca

Hotel Info: 866-539-8117

from $155
  • Easter Special
  • Package Deal
  • Classic Room with Extra Bed
  • Premium Front Sea & Cathedral View
  • Classic Room
  • Premium Front Sea & Cathedral View
  • Double
  • Deluxe Partial Sea View
  • Junior Suite
  • Red Level Premium front sea view, cathedral view
  • Deal of the day
  • Grand Suite
  • Senior Suite
  • disabled
  • Special Promotion
  • Single Room
  • Standard Special Promotion

At a glance

Key facts

Hotel size

  • This hotel has 171 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Gran Melia Victoria
  • Gran Melia Victoria Hotel
  • Gran Melia Victoria Hotel Palma de Mallorca
  • Gran Melia Victoria Palma de Mallorca
  • Gran Melia Hotel Victoria
  • Gran Melia Palma Victoria
  • Gran Melia Victoria Palma De Mallorca, Majorca
  • Sol Melia Victoria

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

A tax is imposed by the city and will be collected at the property. The seasonal tax is reduced by 50% from November 1st to April 30th, and after the 7th night of stay. Children under 16 years of age are exempt. For more details, please contact the property using the information on the reservation confirmation received after booking.

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • Christmas Eve (24 December) Gala Dinner per adult: EUR 75.00
  • Christmas Eve (24 December) Gala Dinner per child: EUR 37.50 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 290.00
  • New Year's Eve (31 December) Gala Dinner per child: EUR 90.00 (up to 12 years old)

Optional extras

Self parking costs EUR 20 per day with in/out privileges

Rollaway beds are available for EUR 70 per night

Buffet breakfast is offered for an extra charge of EUR 29 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 49,50 per vehicle (one way)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Beach towels
  • Indoor pool
  • Outdoor seasonal pool
  • Fitness facilities
  • Spa treatment room(s)
  • Sauna
  • Outdoor pool
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Business center
  • Meeting rooms 10
  • Conference space size (feet) - 5597
  • Conference space size (meters) - 520
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 1912
  • Elevator/lift
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • In-room massage available
  • Yard
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Digital TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Ikatza - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Dry Bar - This cocktail bar overlooks the ocean and specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Gran Melia Victoria, Palma de Mallorca’s small print

Also known as

  • Gran Melia Victoria
  • Gran Melia Victoria Hotel
  • Gran Melia Victoria Hotel Palma de Mallorca
  • Gran Melia Victoria Palma de Mallorca
  • Gran Melia Hotel Victoria
  • Gran Melia Palma Victoria
  • Gran Melia Victoria Palma De Mallorca, Majorca
  • Sol Melia Victoria

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

A tax is imposed by the city and will be collected at the property. The seasonal tax is reduced by 50% from November 1st to April 30th, and after the 7th night of stay. Children under 16 years of age are exempt. For more details, please contact the property using the information on the reservation confirmation received after booking.

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • Christmas Eve (24 December) Gala Dinner per adult: EUR 75.00
  • Christmas Eve (24 December) Gala Dinner per child: EUR 37.50 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 290.00
  • New Year's Eve (31 December) Gala Dinner per child: EUR 90.00 (up to 12 years old)

Optional extras

Self parking costs EUR 20 per day with in/out privileges

Rollaway beds are available for EUR 70 per night

Buffet breakfast is offered for an extra charge of EUR 29 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 49,50 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 200 reviews

Gran Melia Victoria, Palma de Mallorca
Outstanding5.0 / 5
Amazing hotel with incredible views. Great service as well.
2 night romance trip
Gran Melia Victoria, Palma de Mallorca
Poor1.0 / 5
Poor customer service
I had a terrible experience with Front desk service and hotels customer service. Hotel is to old most equipments in the room in bad conditions and old including the hairdryer. Water leaks in the bathrooms. Overall I had unpleasant time at this hotel. Even when I was checking out I have to wait for the person to come and help me with my luggage is for 30 minutes. Will never go back to the this hotel gran Malia Victoria in Mayorca
2 night trip with friends
Gran Melia Victoria, Palma de Mallorca
Excellent4.0 / 5
Disappointed in hotel service; 4+ marina view.
The room needs a clock. The minibar was clearly indicated, BUT the tea and coffee maker had a bottle of water next to it AWAY FROM THE MINIBAR. We assumed the the bottled water was for the tea and coffee maker but found out at checkout that there was a 6 euro charge per bottle. There was no note to the contrary and when we spoke to the checkout person, she became adamant, announced that there was no supervisor to make. Ruling. Very uncomfortable encounter. I am a travel agent. I spoke to Lourdes who stated that she would check with management to see if any special travel industry perks were available,but never got a reply from her.
3 night romance trip
Gran Melia Victoria, Palma de Mallorca
Fair2.0 / 5
Disappointing
Disappointing stay - having stayed before and loved it went back with sane expectations this time but left very disappointed . Problem with ants in the room which was not handled well by the hotel . They just gave the usual response that their rooms are clean and they have pest control contract - neither of which explained dozens of ants running over a plate of food they had left in the room for us . Definitely not up to 5 star standards . Very disappointing and will not return because of the poor way they have handled our complaint .
8 night romance trip
Gran Melia Victoria, Palma de Mallorca
Outstanding5.0 / 5
Love this hotel
My luggage was lost and the hotel www quite helpful in tracking it down. They gave us great recommendations and the hotel was beautiful and well kept. Our room was spacious and very clean.
2 night trip with friends

See all reviews

Gran Melia Victoria, Palma de Mallorca

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