All hotels in Palma de Mallorca, Spain
1 room, 2 adults

Gran Melia Victoria, Palma de Mallorca

5-star5 stars
Avenida Joan Miro 21Palma de MallorcaMallorca07014Spain

Bayfront hotel with 3 bars/lounges, near Paseo Maritime
  • Free WiFi
  • Collect nightsFor every 10 nights, get 1 free!
Superb9.2
Breakfast
Tasty breakfast
Service
Fantastic service
Pool
Great pool
Value for money
Value for money could be better
191See all 191 Hotels.com reviews
From 1,856 reviewsTripAdvisor Traveller Rating

Gran Melia Victoria, Palma de Mallorca

from $202
  • Classic Room
  • Premium Room, Oceanfront (Premium Front Sea & Cathedral View)
  • Single Room
  • Deluxe Partial Sea View
  • Premium Room Sea View, cathedral view Red Level Lounge Access
  • Family Room
  • Family Room
  • Family Room
  • Red Level, Suite, 1 Bedroom
  • Red Level, Junior Suite
  • Red Level, Grand Suite

At a glance

Key facts

Hotel size

  • This hotel has 171 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-3 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport drop off (available 24 hours) *

Parking

  • Self parking *

  • Car charging point

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 bars/lounges
  • Restaurant
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Beach towels
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Spa treatment room(s)
  • Sauna
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Business center
  • Meeting rooms 10
  • Conference space size (feet) - 5597
  • Conference space size (meters) - 520
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 1912
  • Elevator/lift
  • Garden
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Ikatza - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Dry Bar - This cocktail bar is located by the pool and specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Gran Melia Victoria, Palma de Mallorca’s small print

Also known as

  • Gran Melia Victoria
  • Gran Melia Victoria Hotel
  • Gran Melia Victoria Hotel Palma de Mallorca
  • Gran Melia Victoria Palma de Mallorca
  • Gran Melia Hotel Victoria
  • Gran Melia Palma Victoria
  • Gran Melia Victoria Palma De Mallorca, Majorca
  • Sol Melia Victoria

Policies

This property offers central heating and air conditioning. For more details, please contact the property using the number provided on the booking confirmation email.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from May to October.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    You’ll be asked to pay the following charges at check in or check out:

    • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: EUR 4.40 per person, per night. This tax does not apply to children under 16 years of age.

    Optional extras

    Self parking costs EUR 20 per day with in/out privileges

    Buffet breakfast is offered for an extra charge of EUR 29 per person (approximately)

    Airport shuttle service is offered for an extra charge of EUR 55.00 per vehicle

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around Gran Melia Victoria, Palma de Mallorca

    Top spots nearby

    Recommended by this property

    • Bellver Castle (6-minute walk)
    • Paseo Maritime (6-minute walk)
    • Municipal Market of Santa Catalina (12-minute walk)
    • Feixina Park (14-minute walk)
    • Porto Pi Centro Comercial (14-minute walk)
    • Paseo del Borne (18-minute walk)
    • Cathedral of Santa Maria of Palma (18-minute walk)
    • Palma Town Hall (20-minute walk)

    Getting around

    • Palma de Mallorca (PMI) - 16 min drive
    • Palma de Mallorca Son Fuster Station - 13 min drive
    • Marratxi Pont d Inca Station - 16 min drive
    • Marratxi Es Caulls Station - 18 min drive
    • Self parking (surcharge)
    • Airport drop-off service

    Recent reviews

    Superb 9.2 From 191 reviews

    Gran Melia Victoria, Palma de Mallorca
    Exceptional10.0
    Love the Melia Victoria!
    Beautiful hotel in a gorgeous location!!! Wonderful staff!
    Nancy, us1 night romance trip
    Gran Melia Victoria, Palma de Mallorca
    Exceptional10.0
    Amazing hotel with incredible views. Great service as well.
    A Traveler, us2 night romance trip
    Gran Melia Victoria, Palma de Mallorca
    Poor2.0
    Poor customer service
    I had a terrible experience with Front desk service and hotels customer service. Hotel is to old most equipments in the room in bad conditions and old including the hairdryer. Water leaks in the bathrooms. Overall I had unpleasant time at this hotel. Even when I was checking out I have to wait for the person to come and help me with my luggage is for 30 minutes. Will never go back to the this hotel gran Malia Victoria in Mayorca
    Manzura, usTrip with friends
    Gran Melia Victoria, Palma de Mallorca
    Very Good8.0
    Disappointed in hotel service; 4+ marina view.
    The room needs a clock. The minibar was clearly indicated, BUT the tea and coffee maker had a bottle of water next to it AWAY FROM THE MINIBAR. We assumed the the bottled water was for the tea and coffee maker but found out at checkout that there was a 6 euro charge per bottle. There was no note to the contrary and when we spoke to the checkout person, she became adamant, announced that there was no supervisor to make. Ruling. Very uncomfortable encounter. I am a travel agent. I spoke to Lourdes who stated that she would check with management to see if any special travel industry perks were available,but never got a reply from her.
    Howard, us3 night romance trip
    Gran Melia Victoria, Palma de Mallorca
    Fair4.0
    Disappointing
    Disappointing stay - having stayed before and loved it went back with sane expectations this time but left very disappointed . Problem with ants in the room which was not handled well by the hotel . They just gave the usual response that their rooms are clean and they have pest control contract - neither of which explained dozens of ants running over a plate of food they had left in the room for us . Definitely not up to 5 star standards . Very disappointing and will not return because of the poor way they have handled our complaint .
    Jesus, us8 night romance trip

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    Gran Melia Victoria, Palma de Mallorca

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