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Brookstreet, Ottawa

4.5 stars
525 Legget DriveOttawaONK2K 2W2Canada, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.4 / 5
Wellness Area
Great wellness & sports facilities
Bar and Beverages
Bar is awesome
Vibe
Awesome vibe
Location
Location is ok
466See all 466 Hotels.com reviews
From 944 reviewsTripAdvisor Traveller Rating

Brookstreet, Ottawa

Hotel Info: 866-539-8117

from $126
  • Standard Room, 2 Queen Beds
  • Junior Suite, 1 King Bed with Sofabed
  • Deluxe Room, 1 King Bed, Balcony, Golf View
  • Standard Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 276 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 4 PM-Midnight
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

  • RV/bus/truck parking *

Also known as

  • Brookstreet
  • Brookstreet Hotel
  • Brookstreet Hotel Ottawa
  • Brookstreet Ottawa
  • Brook Street Hotel

Policies

Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Pet deposit: CAD 250.00 per stay

Optional extras

Self parking costs CAD 12.95 per night with in/out privileges

Valet parking costs CAD 19.95 per night with in/out privileges

RV/bus/truck parking is available for an extra charge

Rollaway beds are available for CAD 15.00 per night

Pets are allowed for an extra charge of CAD 25.00 per pet (may vary based on length of stay)

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Outdoor pool
  • Health club
  • Golf course on site
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Sauna
  • Arcade/game room
Working away
  • 24-hour business center
  • Number of meeting rooms - 22
  • Conference space
  • Conference space size (feet) - 27986
  • Conference space size (meters) - 2,600
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2003
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch plasma TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Au Naturel Spa has 13 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including reflexology.

Dining

Perspectives Restaurant - Overlooking the golf course, this restaurant serves breakfast, brunch, lunch, and dinner.

Recreation

On Site

  • Golf course on site
  • Health club
  • Sauna
  • Spa tub
  • Free bicycles on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Hiking/biking trails on site
  • Ice skating on site

Nearby

  • Kayaking nearby
  • Mountain biking nearby
  • Cross-country skiing nearby

Brookstreet, Ottawa’s small print

Also known as

  • Brookstreet
  • Brookstreet Hotel
  • Brookstreet Hotel Ottawa
  • Brookstreet Ottawa
  • Brook Street Hotel

Policies

Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Pet deposit: CAD 250.00 per stay

Optional extras

Self parking costs CAD 12.95 per night with in/out privileges

Valet parking costs CAD 19.95 per night with in/out privileges

RV/bus/truck parking is available for an extra charge

Rollaway beds are available for CAD 15.00 per night

Pets are allowed for an extra charge of CAD 25.00 per pet (may vary based on length of stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 466 reviews

Brookstreet, Ottawa
Outstanding5.0 / 5
Perfect place to stay
All was great.
2 night trip with friends
Brookstreet, Ottawa
Excellent4.0 / 5
Brookstreet may not be our first choice any longer
We have stayed at Brookstreet many times. When we checked in this time, the associate asked if this was our first time. We said no, we had been there a number of times. Last time, the associate could see this on his monitor. Then we were told that we were getting an upgrade. We had specifically booked a room with a balcony facing the golf course. We had driven 8 hours so we took the key and went up to the "Upgraded Room" and we were appalled by the smell. This room faced the parking lot and did not have a balcony and smelt of cigarettes and air freshener. We immediately left the room went down to the check in counter and told the associate we did not want the upgrade we wanted the room we had selected online. He then said that the hotel was full and he did not think he had this room for us. We had booked our stay several weeks prior so we were surprised with this. He then went on to say that when you book with Expedia (Hotels.com) that Brookstreet is not notified of our room selection and that they therefore do not guarantee the room you select. We were shocked by this comment as we have always been treated respectfully at Brookstreet regardless of how we book the room. After a short while he gave us a room which did have the balcony and overlooked the golf course. He was not very kind and we felt like we were treated like second rate guests. The rating we gave was for the first room but the room we eventually received was a 4 out of 5.
1 night romance trip
Brookstreet, Ottawa
Outstanding5.0 / 5
Found a gem for a family get away!
We spent one night to attend an Ottawa Senators game. The hotel staff was friendly and helpful. They got us set up with a shuttle to the game even though we arrived only an hour before we needed to leave. Our daughters loved the pool. We wished we has planned to stay longer. We will definitely stay here next time we are in the area!
1 night family trip
Brookstreet, Ottawa
Outstanding5.0 / 5
Great Business Hotel
The service is great and their beds are wonderful. This is a great business hotel, where they have a cafe, bar and restaurant. I would not stay here if it was a pleasure trip, since it is a drive to downtown Ottawa.
2 night business trip
Brookstreet, Ottawa
Excellent4.0 / 5
Internet got interrupted on my iPhone a bit too often...
2 night business trip

See all reviews

Brookstreet, Ottawa

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