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Mercure Lourdes Imperial, Lourdes

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
3 Avenue du ParadisLourdesHautes-Pyrenees65100France, 800-491-6126
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Good3.6 / 5
Service
Fantastic service
Location
Great location
Breakfast
Breakfast is average
Vibe
Vibe is not too good
35See all 35 Hotels.com reviews
From 265 reviewsTripAdvisor Traveller Rating

Mercure Lourdes Imperial, Lourdes

Hotel Info: 866-539-8117

from $82
  • Standard Room, 2 Single Beds
  • Standard Room, 1 Full Bed
  • Triple Room

At a glance

Key facts

Hotel size

  • This hotel has 88 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time noon-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets stay free

  • Up to 10 lb

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Self parking *

Also known as

  • Lourdes Mercure
  • Mercure Lourdes Imperial Hotel Lourdes
  • Mercure Lourdes Imperial Hotel
  • Lourdes Mercure Imperial
  • Mercure Imperial
  • Mercure Imperial Hotel
  • Mercure Imperial Hotel Lourdes
  • Mercure Imperial Lourdes
  • Mercure Lourdes
  • Mercure Lourdes Imperial
  • Accor Lourdes Imperial

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 0.90 per person, per night

Optional extras

Self parking costs EUR 15.00 per day

Breakfast is offered for an extra charge of EUR 13.00 per person (approximately)

Pets are allowed for an extra charge

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Working away
  • Conference space size (feet) - 699
  • Conference space size (meters) - 65
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1950
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size single
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • 37-inch flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Connecting/adjoining rooms available

Special features

Dining

L Imperial - This restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.

Bistrot de L Imperial - This restaurant specializes in international cuisine and serves lunch and dinner.

Mercure Lourdes Imperial, Lourdes’s small print

Also known as

  • Lourdes Mercure
  • Mercure Lourdes Imperial Hotel Lourdes
  • Mercure Lourdes Imperial Hotel
  • Lourdes Mercure Imperial
  • Mercure Imperial
  • Mercure Imperial Hotel
  • Mercure Imperial Hotel Lourdes
  • Mercure Imperial Lourdes
  • Mercure Lourdes
  • Mercure Lourdes Imperial
  • Accor Lourdes Imperial

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 0.90 per person, per night

Optional extras

Self parking costs EUR 15.00 per day

Breakfast is offered for an extra charge of EUR 13.00 per person (approximately)

Pets are allowed for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 35 reviews

Mercure Lourdes Imperial, Lourdes
Good3.0 / 5
Although the hotel was well located, it was extremely noisy
1 night business trip
Mercure Lourdes Imperial, Lourdes
Good3.0 / 5
Great location, restaurant food and staff
Great location, great restaurant, front desk staff were less than helpful and never looked up to answer, always were busy shuffling papers (3 different times). The room wasn't ready at 2pm, when check-in starts at noon. The bathroom was covered in hair- looks like they quickly wiped the bathtub, walls and floors with same towel but it left all the hair behind. It was very off-putting so I ended up covering the bathroom floor with bath towels. There was also a very strong urine smell. The location was great, view of the river from the room and the restaurant. The restaurant staff was wonderful, with their suggestions and cheeriness. Food tasted great too. I would stay again, however would inspect the room before accepting it. It seems that the other hotels are much older and would probably not be in better condition than this hotel.
1 night trip
Mercure Lourdes Imperial, Lourdes
Excellent4.0 / 5
our room was facing the service area of hotel
The room was small and was facing the service area of the hotel, we had the generator noise all day and night long, we couldn't rest properly, the view from our window wasn't the river nor the mountains as described in your page.
2 night family trip
Mercure Lourdes Imperial, Lourdes
Good3.0 / 5
Hotel is very average for a Accor Mercure. Service is not 4star. Management need to review their service to clientele. Hotel is very old
2 night romance trip
Mercure Lourdes Imperial, Lourdes
Excellent4.0 / 5
Nice hotel in Lourdes
Very late check-in handled well. Good breakfast buffet. Friendly staff
2 night romance trip

See all reviews

Mercure Lourdes Imperial, Lourdes

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