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Mercure Lourdes Imperial

Photo gallery for Mercure Lourdes Imperial

Exterior
Property amenity
Premium bedding, minibar, in-room safe, desk
Property amenity
Free toiletries, hair dryer

Overview of Mercure Lourdes Imperial

Mercure Lourdes Imperial

4.0 star property
Riverfront hotel with 2 restaurants, near Basilica of Our Lady of the Rosary
7.8 out of 10 Good
7.8/10 Good

164 verified Hotels.com guest reviews

Property highlights

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
The price is $91
Price available on 6/11/2023
Map
3 Avenue du Paradis, Lourdes, Hautes-Pyrenees, 65100
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front-desk safe
  • Laundry service
  • Conference space
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • Heart of Lourdes
  • Basilica of Our Lady of the Rosary - 8 min walk
  • Massabielle Grotto - 3 min drive
  • Basilica of the Immaculate Conception - 4 min drive

Getting around

  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 18 min drive
  • Pau (PUF-Pau - Pyrenees) - 49 min drive
  • St-Pe De Bigorre Station - 14 min drive
  • Lourdes Station - 15 min walk
  • Ossun Station - 17 min drive

Restaurants

  • Café au Roi Albert - 1 min walk
  • Da Marco - 4 min walk
  • Les 100 Culottes - 7 min walk
  • Casa Italia - 5 min walk
  • Café des Brancardiers - 2 min walk
Map

About this property

Mercure Lourdes Imperial

Mercure Lourdes Imperial offers a great location, putting you within just a 10-minute walk of Basilica of Our Lady of the Rosary. Guests looking for a bite to eat can check out Le Perchoir, one of 2 restaurants, which serves international cuisine and is open for lunch and dinner. Other highlights at this upscale hotel include a bar/lounge and a terrace. Fellow travelers say good things about the helpful staff and bar.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 88 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from noon - midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets stay free (dogs and cats only)
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 15.00 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children's menu

What to do

  • Shopping

Working away

  • Meeting room
  • Computer station
  • Conference space (699 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1950
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Banquet hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Raised toilet seat
  • Grab bar near toilet

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Le Perchoir - This restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.10 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately EUR 15.00 per person

Renovations and closures

The property is closed between December 15 and February 1.

Parking

  • Self parking costs EUR 15.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a security system and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Lourdes Mercure
Lourdes Mercure Imperial
Mercure Imperial
Mercure Imperial Hotel
Mercure Imperial Hotel Lourdes
Mercure Imperial Lourdes
Mercure Lourdes
Mercure Lourdes Imperial
Accor Lourdes Imperial
Mercure Lourdes Imperial Hotel Lourdes
Mercure Lourdes Imperial Hotel
Mercure Lourdes Imperial Hotel
Mercure Lourdes Imperial Lourdes
Mercure Lourdes Imperial Hotel Lourdes

Frequently asked questions

Is Mercure Lourdes Imperial currently open?
The property is closed between December 15 and February 1.
How much does it cost to stay at Mercure Lourdes Imperial?
As of May 28, 2023, prices found for a 1-night stay for 2 adults at Mercure Lourdes Imperial on Jun 11, 2023 start from $91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Mercure Lourdes Imperial offer free cancellation for a full refund?
Yes, Mercure Lourdes Imperial does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mercure Lourdes Imperial?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Lourdes Imperial?
Yes, cats and dogs stay free.
Is parking offered on site at Mercure Lourdes Imperial?
Yes. Self parking costs EUR 15.00 per day.
What are the check-in and check-out times at Mercure Lourdes Imperial?
You can check in from noon - midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Mercure Lourdes Imperial?
No, this hotel doesn't have a casino, but Bagneres-de-Bigorre Casino (24-min drive) is nearby.
Are there restaurants at or near Mercure Lourdes Imperial?
Yes, there are 2 onsite restaurants, featuring international cuisine.
What's the area around Mercure Lourdes Imperial like?
Mercure Lourdes Imperial is located by the river, a short 4-minute walk from Porte St-Joseph and 8 minutes' walk from Basilica of Our Lady of the Rosary. Travelers say the area is walkable and good for shopping.

Reviews

7.8

Good

8.1/10

Cleanliness

8.4/10

Staff & service

7.3/10

Amenities

7.7/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Katharine, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect stay
Staff was very friendly, especially the waitress! Enjoyed our stay . Will go again and again.
Anton, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible service and rooms!!!
I was able to book this hotel cheaply- 3 days for a little over 160 euros. We were given a tight, small and I hate dark colored carpets. It is a very good excuse for dirty carpets although this one was not dirty, I think. The view from our window was an unoccupied building that was dilapidated. The reception desk (male) cannot really understand english and of course cannot communicate effectively in English. I requested for something one time and he cannot accomodate at all. Nothing. One cannot get anywhere with that receptionist. The lady was effective, very good. The male is totally useless. I stayed in this hotel many years back and I was happy then, now I will never go back to that place. Also advised my friends to avoid this place. Looking for someplace else to stay for next visit.
Cecilia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bambang, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nous avons eu un service exceptionnel. Merci à l’hôtel pour leur accueil chaleureux.
Audrey, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

I found Mercure Imperial through the ranking which did not disappoint. The hotel is centrally located and the staff are knowledgeable and friendly. Due to the low season, many places and restaurants were closed. Surprisingly the hotel's restaurant provided a nice option for a solid meal service. I felt safe too because the server made sure every customer showed the COVID green pass before entering the restaurant. Great job!
William, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Centrally placed with river view. Very welcoming and helpful reception staff. Good breakfast & dinner reasonably priced. Very comfortable beds. Overall excellent stay.
MINI, 2-night family trip
Verified Hotels.com guest review

6/10 Good

3-night trip
Verified Expedia guest review

6/10 Good

2-night trip
Verified Expedia guest review