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All properties in Cancun, Quintana Roo, Mexico

Grand Park Royal Cancun - All Inclusive

All-inclusive beachfront property with spa, near Chac Mool Beach

  • Free WiFi and free parking
From
$437

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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  • Grand Park Royal Cancun - All Inclusive
  • Grand Park Royal Cancun - All Inclusive
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  • Grand Park Royal Cancun - All Inclusive
Grand Park Royal Cancun - All Inclusive. Image 1 of 75
1 / 75Grand Park Royal Cancun - All Inclusive
Boulevard Kukulkan Km 10.5, Cancun, 77500, QROO, Mexico
8.2.Very Good.
  • Overall the stay was very good. The service was a little spotty. We had really great…

    Apr 10, 2022

  • The property itself was clean, nicely laid out and Great location. The food was a D+, at…

    Mar 28, 2022

See all 1,623 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 72 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Convenient
Transportation options
Quiet

The following facilities or services will be unavailable from April 18 2022 to May 31 2022 (dates subject to change):
  • One of the dining venues
    • Free parking
    • Pool
    • Free WiFi
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 346 guestrooms
    • Daily housekeeping
    • On the beach
    • 5 restaurants and 4 bars/lounges
    • Full-service spa
    • 2 outdoor pools

    Feel at home

    • Playground on site
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Supervised childcare/activities (free)
    • Private bathroom

    What’s around

    • In Zona Hotelera
    • Chac Mool Beach - 4 min walk
    • Costa Occidental de Isla Mujeres National Park - 6 min walk
    • Forum Beach - 15 min walk
    • Cancun Convention Center - 18 min walk
    • Caracol Beach - 21 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Ocean View
    • Royal Tower Jacuzzi Suite Ocean Front
    • Super Saver ROH
    • Villa Deluxe
    • Villa Junior Suite Plunge Pool
    • Villa Master Suite Plunge Pool
    • Deluxe Swim up Ocean View
    • Family Suite
    • Premier Ocean Front
    • Run of the House

    What’s around

    Landmarks

    • In Zona Hotelera
    • Chac Mool Beach - 4 min walk
    • Costa Occidental de Isla Mujeres National Park - 6 min walk
    • Forum Beach - 15 min walk
    • Cancun Convention Center - 18 min walk
    • Caracol Beach - 21 min walk
    • La Isla Shopping Mall - 21 min walk
    • Forum By The Sea Mall - 15 min walk
    • Gaviota Azul Beach - 20 min walk
    • Plaza Caracol Mall - 21 min walk
    • Tequila Museum - 23 min walk

    Getting around

    • Cancun Intl. Airport (CUN) - 24 min drive
    • Area shuttle (surcharge)
    map
    See on map
    Boulevard Kukulkan Km 10.5, Cancun, 77500, QROO, Mexico

    At a glance

    Size

    • 346 rooms

    Arriving/leaving

    • Check-in time 3:00 PM-anytime
    • Check-out time is noon

    Restrictions related to your trip

    • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

    Special check-in instructions

    To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Front desk staff will greet guests on arrival. All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.
    This property's restaurant La Concha will be closed every day of the week from April 18 , 2022-May 30, 2022.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Babysitting*
    • Free children's club

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Free onsite valet parking
    *See fees and policies for additional details or extra charges

    At the property

    Taking the kids?

    • Children's club (free)
    • In-room childcare (surcharge)
    • Supervised childcare/activities (free)

    Food and drink

    • 5 restaurants
    • 4 bars/lounges
    • Coffee shop/cafe
    • Snack bar/deli
    • Swim-up bar
    • Poolside bar
    • 24-hour room service

    Things to do

    • Beach sun loungers
    • Beach towels
    • Number of outdoor pools - 2
    • Waterslide
    • Fitness facilities
    • Full-service spa
    • Spa treatment room(s)
    • Playground on site
    • Golfing nearby
    • Scuba diving nearby
    • Snorkeling nearby
    • Pool sun loungers
    • Sauna
    • Pool umbrellas

    Working away

    • Number of meeting rooms - 6
    • Conference space
    • Conference space size (feet) - 7535
    • Conference space size (meters) - 700

    Services

    • 24-hour front desk
    • Concierge desk
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 4
    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Rooftop terrace
    • Garden
    • Terrace

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk

    Languages Spoken

    • English
    • Portuguese
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains

    Things to enjoy

    • Furnished balcony or patio

    Freshen up

    • Private bathroom
    • Free toiletries
    • Hair dryer

    Be entertained

    • 40-inch LED TV
    • Premium TV channels
    • IPod docking station

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)

    Special features

    All inclusive

    This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
    Gratuities and taxes
    Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
    Food and beverages
    • All buffet and à la carte meals, snacks, and select beverages included
    • 24-hour room service
    • In-room minibar (some restrictions)
    • Dining availability limited at one or more venues

    Activities and facilities/equipment
    All onsite activities and use of facilities and equipment are included.

    Land activities
    • Soccer
    • Volleyball

    Lessons/classes/games
    • Dancing
    • Water fitness

    Entertainment
    • Onsite entertainment and activities
    • Onsite live performances
    • Theme parties

    Not included
    • Use of golf cart
    • Use of golf equipment
    • Surcharge for premium or imported alcoholic beverages
    • Childcare
    • Spa/beauty facilities and services
    • Activities and services offered by independent operators
    • Offsite tours

    Spa

    Spa Fitness Center has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

    The spa is open daily. Guests under 13 years old are not allowed in the spa.

    Dining

    La Concha - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

    Grand Prime Rib House - This steakhouse specializes in international cuisine and serves dinner only. Open select days.

    Café Sole - This café serves breakfast, lunch, and dinner. Open daily.

    El Mirador - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves breakfast and dinner. Open daily.

    El Oriental - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges by the property at check-in or check-out:

    • Sanitation services: USD 1.5 per night

    Optional extras

    • Area shuttle service is offered for an extra charge
    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Children and extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • In-room babysitting is available for an extra charge

    Pool, spa, and gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • The fitness facility is accessible for USD 8 per person, per day
    • Guests under 13 years old are not allowed in the spa

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

    Contactless check-out is available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 72 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

    This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

    Policies

    Only registered guests are allowed in the guestrooms.

    Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards, debit cards and cash.

    Also known as

    • Cancun Grand Park Royal
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    • Grand Park Royal Caribe All Inclusive
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    • Grand Park Royal Caribe

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Grand Park Royal Cancun - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self and valet parking.
    • Yes, there are 2 outdoor pools.
    • Sorry, pets aren't allowed.
    • You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
    • Yes, there are 5 onsite restaurants, featuring international cuisine, ocean views, and poolside dining. The dining venue will be unavailable from April 18 2022 to May 31 2022 (dates subject to change). Nearby restaurants include Pelicanos (7-min walk), Asiana (8-min walk), and Natura (10-min walk).
    • No, this property doesn't have a casino, but PlayCity Casino (12-min drive) and Royal Yak Casino and Sports Book (13-min drive) are both nearby.
    • Have fun with nearby activities such as scuba diving and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Grand Park Royal Cancun - All Inclusive also has 4 bars, a waterslide, and a sauna, as well as a fitness center and a garden.
    8.2.Very Good.
    • 2.0.Poor

      Food sucked Service desk people sucked

      Richard, 5 night family trip, Mar 20, 2022

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Awesome family vacation! Resort is very clean and well maintained

      Dawn, 4 night family trip, Feb 10, 2022

      Verified Expedia guest review

    • 8.0.Very Good

      Do diner reservation

      They claim it's all inclusive but only for members of their own vacation club. Those of us coming with Expedia do not have reservation privileges when trying to dine at their restaurants.

      Federico M, 3 night trip, Feb 5, 2022

      Verified Hotels.com guest review

    • 8.0.Very Good

      Family friendly resort. Beaches are beautiful!

      Nia Thoeun, 4 night family trip, Feb 3, 2022

      Verified Expedia guest review

    • 8.0.Very Good

      Loved location, cleanliness, not crowded beach. Did not like …too many members of staff expecting to be tipped.

      Maria, 8 night romance trip, Feb 3, 2022

      Verified Expedia guest review

    • 8.0.Very Good

      I thought everything was pretty good overall...I would go back.

      Ken, 5 night trip with friends, Feb 3, 2022

      Verified Expedia guest review

    • 10.0.Exceptional

      Grand Park Royal is a beautiful resort, the staff are very friendly and accommodating. We will definitely return to this resort.

      Katie Ann, 5 night romance trip, Feb 3, 2022

      Verified Expedia guest review

    • 8.0.Very Good

      The property was beautiful and the staff was amazing the only let down for us was the food and our bed. The food was not to our liking and the bed was so hard that I didn’t have not one good night sleep. With that being said the property was gorgeous and the staff is super friendly and accommodating

      VANESSA, 4 night romance trip, Jan 31, 2022

      Verified Expedia guest review

    • 10.0.Exceptional

      Property is clean, very beautiful grounds. Stuff is friendly and helpful. Highly recommend.

      Viktoriia, 6 night romance trip, Jan 30, 2022

      Verified Expedia guest review

    • 8.0.Very Good

      What I liked was how clean our beach was compared to other resorts near by, what I didn’t like was the fact that I spoke to someone about it being my fiancés birthday and they said it was all ready for the day of and nothing was done about it also confusion was set at check in

      Brigitte, 5 night romance trip, Jan 30, 2022

      Verified Expedia guest review

    See all 1,623 reviews