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Grand Park Royal Cancun - All Inclusive

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2 outdoor pools, pool umbrellas, sun loungers
Deluxe Swim up | Free minibar, in-room safe, desk, laptop workspace
Premier Ocean Front | Free minibar, in-room safe, desk, laptop workspace
5 restaurants, breakfast, lunch, dinner served; international cuisine
Free minibar, in-room safe, desk, laptop workspace

Overview of Grand Park Royal Cancun - All Inclusive

VIP Access

Grand Park Royal Cancun - All Inclusive

4.0 star property
All-inclusive beachfront property with spa, near Puerto Cancun Marina Town Center
8.0 out of 10 Very Good
8.0/10 Very Good

1,868 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
The price is $325
Price available on 6/12/2023
Map
Boulevard Kukulkan Km 10.5, Zona Hotelera, Cancun, QROO, 77500
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 4 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Beach sun loungers
  • Beach towels
  • Spa tub
Feel at home
  • Babysitting (surcharge)
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Premium TV channels
  • Garden

Room options

About this area

What's nearby

  • In Downtown Cancun
  • Puerto Cancun Marina Town Center - 35 min walk
  • Plaza Las Americas - 2 min drive
  • Dubai Palace Casino - 3 min drive
  • Cancun Mall - 6 min drive
  • Ultramar Ferry Puerto Juárez - 6 min drive
  • Playa Tortugas - 10 min drive
  • Langosta Beach - 7 min drive
  • Tortuga Beach - 15 min drive
  • Forum Beach - 18 min drive
  • Cancun Convention Center - 11 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive
  • Area shuttle (surcharge)

Restaurants

  • Las Originales Carnes en su Jugo - 4 min walk
  • Hong Kong Restaurante - 6 min walk
  • Café Andrade - 4 min walk
  • La Flauteria de Cancun - 3 min walk
  • El Camarada" Tacos y Tortas de Cochinita - 3 min walk
Map

About this property

Grand Park Royal Cancun - All Inclusive

At Grand Park Royal Cancun - All Inclusive, you can spend time at the beach relaxing in a sun lounger, plus you'll be within a 15-minute drive of La Isla Shopping Mall and Tortuga Beach. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Flor de Sal, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale property include 4 bars/lounges, a rooftop terrace, and a free kid's club. Fellow travelers say good things about the helpful staff and beach location.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (some restrictions)
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Soccer
Volleyball

Lessons/classes/games

Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 346 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 9:30 AM–11:30 AM
  • 5 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Playground
  • Free supervised childcare/activities
  • Grocery/convenience store

What to do

  • On the beach
  • Shopping
  • Golfing nearby
  • Scuba diving nearby

Working away

  • 6 meeting rooms
  • Conference space (7535 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • 2 outdoor pools
  • Full-service spa
  • Spa tub
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • IPod docking station
  • 40-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries

Special features

Spa

Spa Fitness Center has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Dining

Flor de Sal - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Grand Prime Rib House - This steakhouse specializes in international cuisine and serves dinner only. Open select days.
Café Sole - This café serves breakfast, lunch, and dinner. Open daily.
El Mirador - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves breakfast and dinner. Open daily.
Koi - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Sanitation services: USD 4 per night

Optional extras

  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for USD 8 per person, per day
  • Guests under 13 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property uses wind energy.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Cancun Grand Park Royal
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Frequently asked questions

Does Grand Park Royal Cancun - All Inclusive offer free cancellation for a full refund?
Yes, Grand Park Royal Cancun - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Park Royal Cancun - All Inclusive?
As of Jun 2, 2023, prices found for a 1-night stay for 2 adults at Grand Park Royal Cancun - All Inclusive on Jun 12, 2023 start from $325, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Park Royal Cancun - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Park Royal Cancun - All Inclusive?
Yes, there are 2 outdoor pools.
Are pets allowed at Grand Park Royal Cancun - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Park Royal Cancun - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Grand Park Royal Cancun - All Inclusive?
You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Grand Park Royal Cancun - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (12-min walk) and Royal Yak Casino and Sports Book (20-min walk) are both nearby.
What is there to do at Grand Park Royal Cancun - All Inclusive and nearby?
Have fun with nearby activities such as scuba diving and practice your swing at the nearby golf course. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Grand Park Royal Cancun - All Inclusive also has 4 bars and a fitness center, as well as spa services and a garden.
Are there restaurants at or near Grand Park Royal Cancun - All Inclusive?
Yes, there are 5 onsite restaurants, featuring international cuisine, ocean views, and poolside dining.
Does Grand Park Royal Cancun - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Grand Park Royal Cancun - All Inclusive like?
Grand Park Royal Cancun - All Inclusive is a short 17-minute walk from Plaza Las Americas and 7 minutes' walk from Plaza 28. Travelers say this property is in a good location.

Reviews

8.0

Very Good

9.1/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.5/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Fair

Not worth price
Beautiful property and ocean. Food is bland and not good at all. Asian restaurant was the worst. Disappointing for sure on the food front. Mini fridge had no hard liquor and only a couple beers and soda. Beds are super hard. Beautiful property but awful food.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Teresa, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Very clean resort everyone was friendly and helpful great views food was just bland needed more taste.
Jose, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Poor dining selections. Buffett was small and did not offer much of anything. No umbrellas on the beach, and random chairs. Very small portion of beach to swim in due to rip tides. Every staff member tried multiple times to sell their time sharing service. Overall very disappointing. 2 beers in the fridge is their idea of mini bar.
joshua Hollis, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

hilda, 4-night trip
Verified Expedia guest review

8/10 Very Good

Judy anne, 5-night trip
Verified Expedia guest review

4/10 Fair

Food was poor, quality, a lot of food served, cold all inclusive, not worth it!! Had to leave the hotel to grocery store to get decent alcohol ! I won’t be staying here again!! This hotel needs someone to save and revamp the menus sad because it’s a great location, And I’m not even picky
Heather, 7-night romance trip
Verified Expedia guest review

8/10 Very Good

Ok
Carlos Alfonso, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Excellent service from the front desk to the restaurants everybody always had a smile. The hotel has an amazing view of the sunrise. Our favorite part!
Nelva Ruth Montenegro, 4-night family trip
Verified Expedia guest review

2/10 Poor

Customer service was horrible upon arrival Hanssan Beristain who claims to be the hotel general manager flat out lied to me about the reservation I made I booked an ocean views room was charged for it and was put in what they though was best for my family upon complaining about room they said I can cancel and get refunded I’ve called numerous times and they keep saying I stayed there when I have my check in paperwork from another hotel there is no communication and customer service is the worse I have experienced between the person who identified himself as the manager and another individual by name Eleazar Would recommend looking at options hotel is not worth the price at all
Verified Expedia guest review