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1 room, 2 adults

Grand Park Royal Luxury Resort Cancun - All Inclusive, Cancun

4-star4 stars
Boulevard Kukulkan Km 10.5, Zona Hotelera, Cancun, QROO, 77500, Mexico

All-inclusive beachfront property with spa, near La Isla Shopping Mall
  • Free buffet breakfast, free WiFi in lobby, and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Very Good8.2
Location
Great location
Room
Great room
Service
Fantastic service
Breakfast
Tasty breakfast
1961See all 1,961 Hotels.com reviews
From 9,472 reviews

TripAdvisor Traveller Rating

Grand Park Royal Luxury Resort Cancun - All Inclusive, Cancun

from $311
  • Deluxe Ocean View
  • Premier Ocean Front
  • Royal Tower Jacuzzi Suite Ocean Front
  • Super Saver ROH
  • Royal Villa Deluxe Garden View
  • Royal Villa Junior Suite Plunge Pool
  • Royal Villa Master Suite Plunge Pool
  • Deluxe Swim-Up Ocean View

What’s around Grand Park Royal Luxury Resort Cancun - All Inclusive, Cancun

Landmarks

  • In Zona Hotelera
  • La Isla Shopping Mall - 22 min walk
  • Cancun Interactive Aquarium - 23 min walk
  • Forum Beach - 13 min walk
  • Cancun Convention Center - 19 min walk
  • Caracol Beach - 22 min walk
  • Delphinus Dreams - 23 min walk
  • Chac Mool Beach - 2 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 min drive
  • Area shuttle (surcharge)

At a glance

Key facts

Size

  • 346 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transportation

Parking

  • Free valet parking

Offsite

  • Area shuttle *

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Free buffet breakfast daily
  • 5 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach sun loungers
  • Beach towels
  • Number of outdoor pools - 2
  • Pool umbrellas
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Sauna
Working away
  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (meters) - 700
Services
  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 4
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LED TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)
  • Dining availability limited at one or more venues

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities
  • Soccer
  • Volleyball

Lessons/classes/games
  • Dancing
  • Water fitness

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

Spa

Spa Fitness Center has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Dining

La Concha - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Grand Prime Rib House - This steakhouse specializes in international cuisine and serves dinner only. Open select days.

Café Sole - This cafe serves breakfast, lunch, and dinner. Open daily.

El Mirador - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves breakfast and dinner. Open daily.

El Oriental - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Grand Park Royal Luxury Resort Cancun - All Inclusive, Cancun’s small print

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 13 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

  • Cancun Grand Park Royal
  • Grand Park Royal Luxury Resort All Inclusive
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  • Grand Park Royal Caribe

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Sanitation services: MXN 25.26 per night

Breakage deposit: MXN 6800.00 per stay for guests under 24 years old staying between 18 03 - 16 04

Optional extras

The fitness facility is accessible for MXN 136 per person, per day

Babysitting/childcare is available for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.2 From 1,961 reviews

Very Good 8.0
I will go back.
LOURDES, usRomance trip
Exceptional 10.0
Great staff
Jill, usRomance trip
Very Good 8.0
It was amazing.. got a free upgraded room for my birthday.. they decorated my room while I was out.. the beach front view was incredible and the food was pretty good. Only 1 concern was the wifi signal (choppy). But otherwise very satisfied.
usOther trip
Very Good 8.0
Room for improvement
We were exhausted upon arrival due a very early flight and they were relentless trying to force us to sit in on a breakfast for their “time share” like program. They had us there for over an hour, we finally said yes just so we could get into our room (which we paid an extra $300 for just so we could check in immediately) and they didn’t even honor what they offered us in exchange for agreeing to the breakfast. They assured us the “breakfast” would only take 90 minutes max but in reality it was nearly 3 hrs. Made us loose a whole morning and they wouldn’t take no as an answer. They kept sending us from one person to another until we finally got upset. i recommend you don’t believe a word they say and just walk away...all they care about is taking your money. That being said, the hotel itself was nice. Buffet is terrible and was disappointed the non motorized water sports were at another inconvenient location. So overall not to much to do on site. Food at the restaurants was good but very slow service. They function with very few employees on my opinion. But every employee at restaurants went above and beyond to please us and were very friendly. And our upgraded room included a “mayordoma” who was available to help in everything we needed. Jessica did a great job and made our stay more enjoyable. Shout out to Cesar also from the Mexican restaurant and Antonio from the Italian. Thank you for amazing service! For the price we payed, overall we expected more from the hotel.
usRomance trip
Very Good 8.0
Great Time!!!
People, place, food and drinks were excellent!!!
Nicole, us4 night trip

Grand Park Royal Luxury Resort Cancun - All Inclusive, Cancun

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