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Marsden Viaduct Hotel

Photo gallery for Marsden Viaduct Hotel

Front of property
Deluxe Room with Balcony, 1 King Bed, Courtyard View | Terrace/patio
Deluxe King Room with Marina View | Terrace/patio
Deluxe King Room with Marina View | View from room
Deluxe King Room with Marina View | View from room

Overview of Marsden Viaduct Hotel

Marsden Viaduct Hotel

4.0 star property
Upscale hotel within walking distance of Viaduct Harbour

8.6/10 Fabulous

96 verified guest reviews

Popular amenities

  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Bathtub
  • 24/7 front desk
The price is $171
Price available on 1/29/2023
21 Viaduct Harbour Ave, Auckland, Auckland, 1010

Room options

About this area

What's nearby

  • In Auckland Central Business District
  • Auckland Ferry Terminal - 2 min drive
  • Sky Tower - 6 min drive

Getting around

  • Auckland Intl. Airport (AKL) - 29 min drive
  • Auckland Grafton Station - 6 min drive
  • Auckland Remuera Station - 7 min drive
  • Auckland Britomart Station - 14 min walk
  • Airport shuttle (surcharge)


  • Grand Harbour Chinese Restaurant - 5 min walk
  • Johnny Barr's - 5 min walk
  • Williams Eatery - 6 min walk
  • Ferizas - 6 min walk
  • Sixteen Tun - 6 min walk

About this property

Marsden Viaduct Hotel

Marsden Viaduct Hotel offers an airport shuttle (available 24 hours) for NZD 50 per person one-way. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails and segway rentals/tours.


English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms
  • Arranged over 6 floors


  • Check-in time from 2:00 PM - 10:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The check-in location differs from the property location; to check in, go to 21 Viaduct Harbour Avenue, same building Sofitel viaduct habor
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of NZD 0.00 at check-out

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))


  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options
  • 24-hour offsite parking within 328 ft (NZD 15 per night)
  • Street parking available


  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee shop
  • Shared microwave

Traveling with children

  • Grocery/convenience store
  • Corner guards

What to do

  • Beach nearby
  • Discount at nearby fitness center
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Marina nearby


  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Bike storage


  • 2 buildings/towers
  • Built in 2012
  • Bicycle parking


  • Elevator
  • Accessible bathroom (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Hand-held showerheads
  • Height-adjustable showerhead
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance


  • English
  • Hindi

Room amenities

Be entertained

  • Smart speaker
  • DVD player
  • 50-inch Smart TV
  • Digital TV channels
  • Netflix

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Mini-fridge
  • Freezer
  • Free bottled water
  • Cookware, dishes, and utensils
  • Free tea bags/instant coffee
  • Reusable coffee/tea filters


  • Daily housekeeping
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Local maps

Special features


Mojo - Onsite café.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of NZD 50 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3 percent
  • Bed sheets are available for an extra charge of NZD 0 (or guests may bring their own)
  • Towels are available for an extra charge of NZD 0 (or guests may bring their own)

Children & extra beds

  • Cribs/infant beds are available for NZD 15.0 per day
  • Rollaway beds are available for NZD 50.0 per day
  • Airport shuttle for children between the ages of 4 and 12 costs NZD 25 (one-way)


  • Parking is available nearby and costs NZD 15 per night (328 ft away; open 24 hours)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Onsite parties or group events are strictly prohibited.

This property uses a grey water recycling system and eco-friendly cleaning products.

Guests can rest easy knowing there's a smoke detector and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Marsden Viaduct Hotel Hotel
Marsden Viaduct Hotel Auckland
Marsden Viaduct Hotel Hotel Auckland

Frequently asked questions

Does Marsden Viaduct Hotel offer free cancellation for a full refund?
Yes, Marsden Viaduct Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Marsden Viaduct Hotel?
As of Jan 25, 2023, prices found for a 1-night stay for 2 adults at Marsden Viaduct Hotel on Jan 29, 2023 start from $171, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Marsden Viaduct Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Marsden Viaduct Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Marsden Viaduct Hotel?
No, unfortunately, but there's street parking available.
Is airport shuttle service offered by Marsden Viaduct Hotel?
Yes, an airport shuttle is available. The charge is NZD 50 per person one-way.
What are the check-in and check-out times at Marsden Viaduct Hotel?
You can check in from 2:00 PM - 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Marsden Viaduct Hotel?
No, this hotel doesn't have a casino, but SkyCity Casino (10-min walk) is nearby.
What is there to do at Marsden Viaduct Hotel and nearby?
Have fun with nearby activities like cycling, boat tours, and hiking. Additional recreation nearby includes casino gaming and segway rentals.
Are there restaurants at or near Marsden Viaduct Hotel?
Yes. Nearby restaurants include Grand Harbour Chinese Restaurant (5-min walk), Johnny Barr's (5-min walk), and Williams Eatery (6-min walk).
Does Marsden Viaduct Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Marsden Viaduct Hotel like?
Marsden Viaduct Hotel is located on the waterfront in Auckland Central Business District, a short 5-minute walk from Viaduct Harbour and 10 minutes' walk from SkyCity Casino.







Staff & service




Property conditions & facilities




6/10 Good

Never a second stay
Tv and stand right in front of wardrobe, need to unplug and move to gain access. No safet instructions in the case if emergency. Fire doirs are locked.
DAVID, 2-night trip
Verified guest review

10/10 Exceptional

Leo Paul, 1-night trip
Verified guest review

8/10 Very Good

Check in odd as have to ring. And then someone comes to take you to another floor.
Greg, 1-night business trip
Verified guest review

10/10 Exceptional

Tim, 1-night trip
Verified guest review

10/10 Exceptional

Great location
Great location for my requirements. Enjoyed my stay
Kate, 1-night business trip
Verified guest review

10/10 Exceptional

Quick business trip
Great locatrion - great hotel
mark, 1-night trip
Verified guest review

10/10 Exceptional

Patrice, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful rooms and comfy bedding easy to access. However it’s hard to locate the premises on arrival. I do suggest that you incorporate signage that is equally as noticeable as sofitels. If you have equal ownership of the building - your guests shouldn’t be Tucked aside and should have the same reception as Sofitel guests. It didn’t take away from the experience but it did make it confusing.
Anna, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very spacious room & bathroom
Mark, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

Wonderful outlook a spacious bedroom and bathroom
Susan, 3-night romance trip
Verified Expedia guest review