All hotels in Palermo, Italy
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Mercure Palermo Excelsior City, Palermo

4 stars4 stars
Via Marchese Ugo 3PalermoPA90141Italy
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Excellent4.0 / 5
Room
Room is all right
Location
Great location
Breakfast
Tasty breakfast
Comfort
Rather comfortable
124See all 124 Hotels.com reviews
From 1,028 reviewsTripAdvisor Traveller Rating

Mercure Palermo Excelsior City, Palermo

from $63
  • Superior Room, 1 Full Bed
  • Twin Hilton Guest Room
  • Queen Hilton Guest Room
  • Deluxe Room, 1 Full Bed
  • Junior Suite
  • Standard Room, 2 Twin Beds
  • Deluxe Room
  • Standard Room, 1 Queen Bed
  • Apartment, 1 Bedroom
  • Room
  • Superior Room
  • Classic Room
  • King Deluxe Room
  • Standard Room, 1 Full Bed
  • Room
  • King Hilton Guest Room
  • King Guest Room Plus
  • Twin Guest Room Plus

At a glance

Key facts

Hotel size

  • This hotel has 117 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets stay free

  • 1 per room (up to 10 kg)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Also known as

  • Excelsior Hilton
  • Palermo Hilton Excelsior
  • Excelsior Hilton Palermo Hotel Palermo
  • Mercure Palermo Excelsior Hotel
  • Mercure Excelsior Hotel
  • Mercure Palermo Excelsior
  • Mercure Excelsior
  • Mercure Palermo Excelsior Sicily
  • Mercure Palermo Excelsior City Hotel
  • Mercure Excelsior City Hotel
  • Mercure Excelsior City
  • Excelsior Hilton Hotel
  • Excelsior Hilton Hotel Palermo
  • Excelsior Hilton Palermo
  • Excelsior Palermo
  • Hilton Palermo
  • Hilton Palermo Excelsior
  • Palermo Excelsior
  • Palermo Hilton

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 2 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

Optional extras

Valet parking costs EUR 20.00 per day

Rollaway beds are available for EUR 40.00 per night

Breakfast costs between EUR 12 and EUR 12 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Scooter/moped rentals nearby
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Mercure Palermo Excelsior City, Palermo’s small print

Also known as

  • Excelsior Hilton
  • Palermo Hilton Excelsior
  • Excelsior Hilton Palermo Hotel Palermo
  • Mercure Palermo Excelsior Hotel
  • Mercure Excelsior Hotel
  • Mercure Palermo Excelsior
  • Mercure Excelsior
  • Mercure Palermo Excelsior Sicily
  • Mercure Palermo Excelsior City Hotel
  • Mercure Excelsior City Hotel
  • Mercure Excelsior City
  • Excelsior Hilton Hotel
  • Excelsior Hilton Hotel Palermo
  • Excelsior Hilton Palermo
  • Excelsior Palermo
  • Hilton Palermo
  • Hilton Palermo Excelsior
  • Palermo Excelsior
  • Palermo Hilton

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 2 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

Optional extras

Valet parking costs EUR 20.00 per day

Rollaway beds are available for EUR 40.00 per night

Breakfast costs between EUR 12 and EUR 12 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 124 reviews

Mercure Palermo Excelsior City, Palermo
Excellent4.0 / 5
We stayed 4 nights in total and the hotel is clean, in a good location, and has an excellent breakfast buffet. Most exceptional, however, was a young lady on the front desk named Claudia. She went above and beyond several times to help us print documents, find places and directions to them. Always she was friendly and remembered us, and her English is very good. Thanks to her, our stay was most enjoyable.
1 night romance trip
Mercure Palermo Excelsior City, Palermo
Outstanding5.0 / 5
First class property
This is a great and elegant Hotel. It deserves a better rating Terrific value for the monney
1 night romance trip
Mercure Palermo Excelsior City, Palermo
Outstanding5.0 / 5
an excellent hotel
we had 12very comfortable nights in a large attractive room. The service was excellent as also was the breakfast. our only criticism was that the menu never changed.
12 night romance trip
Mercure Palermo Excelsior City, Palermo
Outstanding5.0 / 5
Flooded out
we started out in a comfortable room; bedroom, sitting room and two bathrooms. Room was flooded and we were moved to a much smaller room with single bath and no sitting room - couldn't even open our suitcases. Was not happy with the new room and no compensation for the reduced accommodations - we were even told it was an upgrade!
1 night business trip
Mercure Palermo Excelsior City, Palermo
Outstanding5.0 / 5
Palermo Magical City
Great central location,friendly and helpfull staff,good value for money hotel might benefit from a little upgrading in the hallways.
4 night family trip

See all reviews

Mercure Palermo Excelsior City, Palermo

Is the description of this hotel not correct? Tell us