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Turtle Cay by Diamond Resorts, Virginia Beach

2.5 stars2.5 stars
600 Atlantic AveVirginia BeachVA23451United States of America, 800-491-6126
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Excellent4.1 / 5
Room
Great room
Location
Great location
Pool
Great pool
Wellness Area
Great wellness & sports facilities
181See all 181 Hotels.com reviews
From 380 reviewsTripAdvisor Traveller Rating

Turtle Cay by Diamond Resorts, Virginia Beach

Hotel Info: 866-539-8117

from $140
  • Studio
  • Standard Room, 2 Queen Beds
  • Suite, 2 Bedrooms
  • 2 Bedroom
  • 1 Bedroom
  • Suite, 1 Bedroom

At a glance

Key facts

Hotel size

  • This hotel has 124 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 4 PM-6 AM
  • Check-out time is 10 AM
  • Express check-out
Where payment for the stay will be made on site instead of at the time of booking, the credit card used to secure the reservation must be presented at the time of check-in, along with a valid photo ID for verification. Any other arrangements must be coordinated with the property prior to arrival. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Minimum check-in age is 21

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking (limited)

Other information

  • Smoke-free property

Also known as

  • Turtle Cay
  • Turtle Cay Diamond Resorts
  • Turtle Cay Resort
  • Turtle Cay Resort Virginia Beach
  • Turtle Cay Virginia Beach
  • Turtle Cay Hotel Virginia Beach
  • Virginia Beach Turtle Cay
  • Turtle Cay Diamond Resorts Condo Virginia Beach
  • Turtle Cay Diamond Resorts Condo
  • Turtle Cay Diamond Resorts Virginia Beach

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 100

  • Resort fee: USD 5.70 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Phone calls (may be limited)

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Rollaway beds are available for an additional charge

In the hotel

Things to do
  • Number of outdoor pools - 2
  • Pool sun loungers
  • Fitness facilities
  • Number of spa tubs - 2
  • Use of nearby fitness center (discount)
Working away
  • Business center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
Facilities
  • Elevator/lift
  • ATM/banking
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
  • DVD player
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Microwave
More
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Recreation

On Site

  • Fitness facilities

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby

Turtle Cay by Diamond Resorts, Virginia Beach’s small print

Also known as

  • Turtle Cay
  • Turtle Cay Diamond Resorts
  • Turtle Cay Resort
  • Turtle Cay Resort Virginia Beach
  • Turtle Cay Virginia Beach
  • Turtle Cay Hotel Virginia Beach
  • Virginia Beach Turtle Cay
  • Turtle Cay Diamond Resorts Condo Virginia Beach
  • Turtle Cay Diamond Resorts Condo
  • Turtle Cay Diamond Resorts Virginia Beach

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 100

  • Resort fee: USD 5.70 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Phone calls (may be limited)

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Rollaway beds are available for an additional charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 181 reviews

Turtle Cay by Diamond Resorts, Virginia Beach
Excellent4.0 / 5
It was okay. Quality was not worth the price.
The pictures on the site when booking were not accurate. Our room was a third the size as the pictures. Food and trash under stove, and staff banging on our door at 9 pm. Overall little interaction with staff.
3 night trip with friends
Turtle Cay by Diamond Resorts, Virginia Beach
Good3.0 / 5
Okay at Best
To start with the area is OK there really isn't much to do. I got a very squeaky bed, I had the worst pillows ever it would've been better to have none. The first day we took a shower after going to the beach and use towels, those towels that there for the entire stay at this hotel. Not once did a housekeeper come into our room take the dirty towels or bring us new ones. We actually had to ask for more towels, they acted like it was an inconvenience. There was $100 deposit which I did know I had to pay until I got there, they could charge you $250 if the room is "dirty" and they have to clean it. But not once did a housekeeper come and bring us towels, take the old ones, empty the trash cans or make the beds. So when we left the rooms were a bit messy. We ended up having overflowing trash cans because no one checked it. I have stayed at some very cheap hotels, and even a housekeeper came every day but not here. And for spending so much money to stay here it is not too much to ask. And to top it all off you could hear every person that walked by our room, the walls are paper thin. Every morning we were woken up by people walking by or talking right next to our room. So of all the things that were bad at this place you couldn't even sleep in on our vacation, and we went during a slow time so I can only imagine what it's like when there are a lot of people there.
4 night trip with friends
Turtle Cay by Diamond Resorts, Virginia Beach
Good3.0 / 5
Service at the front desk was amazing. We had bugs in our room. My husband got them all out but it was a little unpleasant.
1 night family trip
Turtle Cay by Diamond Resorts, Virginia Beach
Outstanding5.0 / 5
Loved it
Absolutely loved this hotel minus no bar but other than that very clean,friendly and perfect area
3 night family trip
Turtle Cay by Diamond Resorts, Virginia Beach
Outstanding5.0 / 5
Great Resort
The staff was very helpful with finding the best places in town.
3 night trip

See all reviews

Turtle Cay by Diamond Resorts, Virginia Beach

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