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Grand Hotel

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Overview of Grand Hotel

Grand Hotel

5.0 star property
Luxury hotel with restaurant, near Main Market Square

8.2/10 Very good

748 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking
Map
Slawkowska 5-7, Kraków, Lesser Poland, 31-014

Room options

About this area

What's nearby

  • In Kraków Old Town
  • Main Market Square - 3 min walk
  • Royal Road - 2 min drive
  • Wawel Castle - 6 min drive
  • Wieliczka Salt Mine - 34 min drive

Getting around

  • Kraków (KRK-John Paul II - Balice) - 28 min drive
  • Kraków Łobzów Station - 15 min drive
  • Wieliczka Station - 16 min drive
  • Kraków Główny Station - 19 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Cyrano de Bergerac - 2 min walk
  • Trzy Rybki - 2 min walk
  • Restauracja Pod Roza - 3 min walk
  • Coffeeheaven - 3 min walk
  • Gossip Cafe - 3 min walk

About this property

Grand Hotel

Grand Hotel offers an airport shuttle (available 24 hours) for PLN 150 per vehicle one-way. Guests indulge in massages, then grab a bite to eat at the restaurant. This luxurious hotel also features a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers love the helpful staff and location.

Languages

English, Polish, Russian, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

At a glance

Hotel size

  • 64 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (2 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Height restrictions apply for on-site parking
  • Off-site parking within 1640 ft (PLN 150 per day); booking required

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

What to do

  • Bike rentals nearby
  • Golfing nearby

Working away

  • 24-hour business centre
  • 8 meeting rooms
  • Conference space (1701 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Library
  • 24-hour fitness centre
  • Sauna

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Languages

  • English
  • Polish
  • Russian
  • Ukranian

Room amenities

Be entertained

  • LED television

Home comfort

  • Air conditioning and heating
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Bed sheets provided

Freshen up

  • Bath only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 90 per person
  • Airport shuttle service is offered for an extra charge of PLN 150 per vehicle (one-way. Maximum occupancy 3)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 80 per pet, per night

Parking

  • Parking is available nearby and costs PLN 150 per day (1640 ft away)
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.

Policies

<p>Guests can rest easy knowing that there's a smoke detector and a security system on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Grand Hotel Krakow
Grand Krakow
Grand Hotel Hotel
Grand Hotel Kraków
Grand Hotel Hotel Kraków

Frequently asked questions

Does Grand Hotel offer free cancellation for a full refund?
Yes, Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Hotel?
As of 8 February 2023, prices found for a 1-night stay for 2 adults at Grand Hotel on 1 March 2023 start from €87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Grand Hotel?
Yes, pets are welcome, with a limit of 2 per room. There's a charge of PLN 80 per pet, per night. Service animals are exempt from fees.
Is an airport shuttle service offered by Grand Hotel?
Yes, an airport shuttle is available. The charge is PLN 150 per vehicle one-way.
What are the check-in and check-out times at Grand Hotel?
You can check in from 4:00 PM - anytime. Check-out time is 11:30 AM.
What is there to do at Grand Hotel and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Enjoy amenities such as a 24-hour fitness centre and a sauna.
Are there restaurants at or near Grand Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include Restauracja Pod Roza (2.3 mi), Camelot (2.3 mi) and Gossip Cafe (2.3 mi).
What's the area around Grand Hotel like?
Grand Hotel is a short 2-minute walk from Royal Road and 3 minutes' walk from Main Market Square. The local area is considered central, as well as being good for shopping.

Reviews

8.2

Very good

8.9/10

Cleanliness

8.8/10

Staff & service

7.5/10

Amenities

8.2/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

8/10 Very good

Beautiful hotels, good breakfast. Staff was very friendly and helpful! Bathroom and entry need updating. The shower is in the bathtub…It was slippery, and dangerous for people over 60! The front door was difficult to enter. The hotel was in a great location, close to restaurants and shopping.
Sharre, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

A welcoming and friendly hotel staff. Breakfast a bit limited but there was an option to ask which I didn't realise. A first class location within easy walking distance of most attractions. Thoroughly recommend.
Geoff, 5-night romance trip
Verified Expedia guest review

8/10 Very good

The building is such a lovely place with an interesting history. Given that tourism is just picking up again it is unfair to criticize and we were treated with the utmost care and understanding. However, I was disappointed as the very wonderful room in which we stayed, was quite warm during both the day and night. The A/C didn't seem to work very well, even after we told the front desk it was not satisfactory. Aside from the room temp, the place is lovely and so close to the city center. We truly enjoyed our stay there.
John, 5-night romance trip
Verified Expedia guest review

6/10 Good

Hotel looks a bit haunted. VERY Outdated bedrooms. Asked for toothpaste and toothbrush toiletries, and none where available
david, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommended
This is a great hotel. A short walk to the square, good breakfast, nice employees and fun, historic hotel. I would stay here again and highly recommend it.
jeannie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent staff and lovely location
Brilliant location, right in the centre of town but the street is not noisy as really no traffic. Really helpful staff. The hotel is very traditional with a lovely bar area and restaurant. We had a nice size room and a good internet connection. For anyone wanting to stay somewhere a bit special, then I would highly recommend.
russell, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

netta, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Frances, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

8/10 Very good

Beautiful hotel and a very convenient location.
Teresa, 3-night trip
Verified Hotels.com guest review