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1 room, 2 adults
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Grand Hotel, Krakow

5 stars
Slawkowska 5-7KrakowLesser Poland31-014Poland, 800-491-6126
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Excellent4.0 / 5
Location
Great location
Service
Fantastic service
Vibe
Awesome vibe
Comfort
Comfortable
228See all 228 Hotels.com reviews
From 550 reviewsTripAdvisor Traveller Rating

Grand Hotel, Krakow

Hotel Info: 866-539-8117

from $80
  • Deluxe Double Room
  • Junior Apartment
  • Executive Apartment
  • Family Room
  • Triple Room
  • Deluxe Twin Room
  • Deluxe Apartment
  • Deluxe Single Room

At a glance

Key facts

Hotel size

  • This hotel has 64 rooms

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare

Pets

  • Pets allowed *

  • Specific rooms only *

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle *

  • Train station pickup *

Parking

  • Self parking *

Offsite

  • Area shuttle *

Other information

  • Smoke-free property

Also known as

  • Grand Hotel Krakow
  • Grand Krakow

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Self parking costs PLN 150-180 per day

Pets are allowed for an extra charge of PLN 70-90 per pet

Airport shuttle service is offered for an extra charge of PLN 75-100 per vehicle (one way)

High-speed Internet access (wired) is available in public areas for an extra charge

Train station pick-up service is offered for an extra charge

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Ski storage
  • Sauna
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Downhill skiing nearby
Working away
  • Business center
  • Number of meeting rooms - 8
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Bathtub only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Grand Hotel, Krakow’s small print

Also known as

  • Grand Hotel Krakow
  • Grand Krakow

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Self parking costs PLN 150-180 per day

Pets are allowed for an extra charge of PLN 70-90 per pet

Airport shuttle service is offered for an extra charge of PLN 75-100 per vehicle (one way)

High-speed Internet access (wired) is available in public areas for an extra charge

Train station pick-up service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 228 reviews

Grand Hotel, Krakow
Outstanding5.0 / 5
Perfect location, great staff
The hotel location was perfect for exploring downtown Krakow. The hotel staff was very friendly and helpful.
6 night family trip
Grand Hotel, Krakow
Outstanding5.0 / 5
Very nice, I would stay again if given the chance. It is the city and the reason I came to visit so what little noise there was comes with the territory. The staff and accommodations more than made up for any distractions. Highly recommended!!!
1 night trip
Grand Hotel, Krakow
Fair2.0 / 5
Nice hotel, perfect location. Horrible bed
Nice friendly and supportive staff. Room furniture below expectations, bed was horrible, since long I haven't slept in such a bad bed. Especially we had the executive suite, for this it was far away from 5* standard.
1 night romance trip
Grand Hotel, Krakow
Outstanding5.0 / 5
Must stay here!
Absolutely wonderful. Breakfast is a visual feast & delicious. Staff is magnificent. Will stay there again & recommend it to all my friends. It is my second stay at this hotel. Ownership is updating it - fantastic original Art Nouveau glass ceiling in ballroom. Like stepping back in time.
6 night trip
Grand Hotel, Krakow
Fair2.0 / 5
Grand Hotel is not so grand!
This hotel has several great things going for it. First the staff was extremely nice, friendly, and helpful. The location cannot be beat. The bones of this old palace are exquisite. Here is the problem, the hotel rooms were redone probably 25 years ago in pale blue and beige. Everything looks very tired and depressing. The bedding was awful and the mattress was very soft and uncomfortable. The hotel was kept at a sauna style heat that I had my window open in the middle of winter. The shower pressure was non existent and the temperature fluctuated between ice cold and boiling hot. Unfortunately, I stayed at this hotel during the Christmas holiday and there were not enough people staying at the hotel that could normally support a full breakfast buffet. It seemed like the breakfast buffet was recycled day after day. Frankly, it was awful. Tip to the Grand/Krakow, the Polonia Palace in Warsaw and the Grand Lublinianka in Lublin had beautiful fresh breakfast buffets. This hotel has the potential to be the best in Krakow provided that someone come in and invest money in renovating the rooms. They also need to get a restaurant in the hotel that would lure locals to eat at the hotel so that the restaurant didn't totally depend on the guests to support it.. I wish I could have given this hotel a better recommendation but I think you can find better for the price in Krakow. It was such a disappointment.
5 night trip

See all reviews

Grand Hotel, Krakow

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