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Pestana Sao Paulo Hotel, Sao Paulo

4 stars
Rua Tutóia, 77Sao PauloSP04007-000Brazil, 800-491-6126
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Good3.6 / 5
Location
Great location
Service
Fantastic service
Cleanliness
Could use a good cleaning
Vibe
Vibe is not too good
191See all 191 Hotels.com reviews
From 759 reviewsTripAdvisor Traveller Rating

Pestana Sao Paulo Hotel, Sao Paulo

Hotel Info: 866-539-8117

from $64
  • Superior Double Room
  • Premium Double Room
  • Deluxe Double Room
  • Premium Single Room
  • Superior Single Room
  • Deluxe Single Room

At a glance

Key facts

Hotel size

  • This hotel has 198 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 2 PM-3 AM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Also known as

  • Hotel Pestana Sao Paulo
  • Pestana Hotel Sao Paulo
  • Pestana Sao Paulo
  • Pestana Sao Paulo Hotel
  • Sao Paulo Pestana
  • Pestana Sao Paulo Brazil
  • Pestana Sao Paulo Hotel Sao Paulo

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation, or the property will charge the full amount of the stay on the new card and refund the original card. Payment with a third-party credit card requires hotel authorization in advance. Please contact the office using the information on the reservation confirmation received after booking.

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels from Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: BRL 3.60 per accommodation, per night

Optional extras

Valet parking costs BRL 35.00 per day

Rollaway beds are available for an additional charge

In the hotel

Food and drink
  • Free breakfast
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Free bicycles nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms 10
  • Conference space size (feet) - 2928
  • Conference space size (meters) - 272
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 26-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Cais da Ribeira - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Quiosque Chopp Brahma - Onsite pub.

Pestana Sao Paulo Hotel, Sao Paulo’s small print

Also known as

  • Hotel Pestana Sao Paulo
  • Pestana Hotel Sao Paulo
  • Pestana Sao Paulo
  • Pestana Sao Paulo Hotel
  • Sao Paulo Pestana
  • Pestana Sao Paulo Brazil
  • Pestana Sao Paulo Hotel Sao Paulo

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation, or the property will charge the full amount of the stay on the new card and refund the original card. Payment with a third-party credit card requires hotel authorization in advance. Please contact the office using the information on the reservation confirmation received after booking.

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels from Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: BRL 3.60 per accommodation, per night

Optional extras

Valet parking costs BRL 35.00 per day

Rollaway beds are available for an additional charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 191 reviews

Pestana Sao Paulo Hotel, Sao Paulo
Poor1.0 / 5
complete disapointment
Complete disaster! My husband and me arrived the hotel and nobody helped us to unload the luggage. It was raining, we had to get the luggage cart ourselves and then we had to personally ask the valet parking guy to park our car. The hotel promised to give us a free fruit tray, but it was never delivered. The room was cleaned, but they didn't replace the bath towels, and they simply removed the bed blanket. After we complained about the bad blanked they sent us a very low quality blanket incompatible with the kind of hotel. The double deluxe room was too simple compared the hotel daily rate. When we got the room there was a noisy black box on the table, it was a air purifier, it was very strange and loud. I believe we won't come back to this hotel. It's not compatible with the Pestana name, price, quality and service.
2 night romance trip
Pestana Sao Paulo Hotel, Sao Paulo
Excellent4.0 / 5
Nice hotel
1 night business trip
Pestana Sao Paulo Hotel, Sao Paulo
Excellent4.0 / 5
Just good
Nice hotel
1 night business trip
Pestana Sao Paulo Hotel, Sao Paulo
Excellent4.0 / 5
Good hotel
Good hotel. However, the room heater does not work. Actually, the heater does not work even in common areas such as the lobby and breakfast restaurant. And São Paulo winter is chilly (within the 40s and 50s F).
2 night family trip
Pestana Sao Paulo Hotel, Sao Paulo
Good3.0 / 5
Adequate . . . Not Phenomenal
A decent hotel for the price. Not great, but not horrible. Room was very plain and only moderately comfortable. The staff was excellent, and the neighborhood is great.
1 night trip

See all reviews

Pestana Sao Paulo Hotel, Sao Paulo

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