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Austria Classic Hotel Hölle, Salzburg

4 stars4 stars
Doktor Adolf Altmann Strasse 2SalzburgSalzburg5020Austria
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Excellent4.2 / 5
Room
Room is all right
Location
Great location
Food
Delicious food
Value for money
Best value for money
129See all 129 Hotels.com reviews
From 88 reviewsTripAdvisor Traveller Rating

Austria Classic Hotel Hölle, Salzburg

from $52
  • Comfort Double Room
  • Comfort Double Room (with parking space)
  • Superior Double Room
  • Comfort Single Room
  • Triple Room
  • Quadruple Room
  • Superior Single Room

At a glance

Key facts

Hotel size

  • This hotel has 17 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-11 PM
  • Check-out time is noon
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • 1 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Resort fee included

Also known as

  • Austria Classic Hoelle
  • Austria Classic Hölle Salzburg
  • Austria Classic Hölle
  • Austria Classic Hotel Hölle Salzburg
  • Classic Austria
  • Classic Hoelle
  • Classic Hotel Hoelle
  • Classic Hotel Salzburg
  • Salzburg Classic Hotel
  • Austria Classic Hotel Hoelle Salzburg
  • Austria Classic Hoelle Salzburg

Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours from 20 September to 30 April.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 15 years of age.

Pet deposit: EUR 6 per day

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Breakfast is offered for an extra charge of EUR 12.90 per person (approximately)

Pets are allowed for an extra charge of EUR 6 per pet, per day

Airport shuttle service is offered for an extra charge of EUR 15 per vehicle

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Sauna
Working away
  • Computer station
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1809
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Onsite venue - This restaurant specializes in regional cuisine.

Recreation

On Site

  • Sauna
  • Free bicycles on site
  • Playground on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Austria Classic Hotel Hölle, Salzburg’s small print

Also known as

  • Austria Classic Hoelle
  • Austria Classic Hölle Salzburg
  • Austria Classic Hölle
  • Austria Classic Hotel Hölle Salzburg
  • Classic Austria
  • Classic Hoelle
  • Classic Hotel Hoelle
  • Classic Hotel Salzburg
  • Salzburg Classic Hotel
  • Austria Classic Hotel Hoelle Salzburg
  • Austria Classic Hoelle Salzburg

Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours from 20 September to 30 April.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 15 years of age.

Pet deposit: EUR 6 per day

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Breakfast is offered for an extra charge of EUR 12.90 per person (approximately)

Pets are allowed for an extra charge of EUR 6 per pet, per day

Airport shuttle service is offered for an extra charge of EUR 15 per vehicle

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 129 reviews

Austria Classic Hotel Hölle, Salzburg
Excellent4.0 / 5
Staff wasn't very welcoming. Felt like an inconvenience to them. Room was nice and clean. I paid for extra bed thinking it would be extra space but that was not the case.
3 night family trip
Austria Classic Hotel Hölle, Salzburg
Poor1.0 / 5
Horrible experience and management
This hotel booked us in the same room as someone else and refused to refund our money - stay away from this hotel! Here's the story...we had arranged a late check-in with the hotel for them to leave our key card for us. When we used our key card to open our room at 1am, we saw an open suitcase in the room. Unsure what was happening we said "Hello?" Suddenly, a person came charging at us, scared and angry. We apologized profusely and closed the door. We went back down to the front desk but it was unmanned and despite searching we could find no emergency number. It took us an hour, but we finally found another hotel that was open at that time and booked another room. The next day, we called the hotel and they apologized. They said one of their colleagues made a mistake, and not to worry - they would not charge us anything and I could tell hotels.com to contact them. A few days later, I contacted hotels.com for a refund. They contacted the hotel and told me that the hotel was not refunding my money. Amazed, I contacted hotels.com again and escalated my request. Once again, hotels.com informed me that they had contacted hotel management, and they were not willing to refund my payment. This was a horrible experience overall, and the lack of a refund makes a bad experience even worse. I urge you to stay away from this hotel!
3 night trip with friends
Austria Classic Hotel Hölle, Salzburg
Good3.0 / 5
OK Hotel, Wouldn't Return
The very first thing we experienced is that the hotel is across the street from a cemetery. The second thing we experienced was walking into the hotel with a man smoking at a table near the reception desk. We arrived at our room to find the door propped open and some of the towels missing. (I'm assuming they assigned us a room that the cleaning crew hadn't quite finished setting up yet.) It was a rather small room, but still had a desk, sitting area and bed. The A/C didn't work, so we had to open the windows for cool air, which let the bugs in. I'm guessing others did the same, because there were bug splats on the walls. The two positives of the hotel were the huge rain-style shower and the proximity to the Red Bull Hanger and the Sound of Music palace. It was about a 15 - 20 minute drive into the city center. It is such a charming city and I wished the hotel had similar charm. We won't be returning.
1 night romance trip
Austria Classic Hotel Hölle, Salzburg
Excellent4.0 / 5
Great airport location
It was great hotel for a stopover we were flying out of Munich and it is just 12 mins away. I would stay there again!
2 night romance trip
Austria Classic Hotel Hölle, Salzburg
Good3.0 / 5
Salzburg Suburbs - quiet and quick to freeway
Overnight stay was fine. Hotel was clean and the restaurant food was pretty good.
1 night business trip

See all reviews

Austria Classic Hotel Hölle, Salzburg

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