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San Carlos Plaza Hotel, San Carlos

2.5 stars
Paseo Mar Bermejo Nte. 4 Col.Los Algodones, San CarlosSON85506Mexico, ‏800-491-6126
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Good3.1 / 5
Location
Great location
Breakfast
Tasty breakfast
Service
Service is poor
Cleanliness
Dirty
297See all 297 Hotels.com reviews
From 335 reviewsTripAdvisor Traveller Rating

San Carlos Plaza Hotel, San Carlos

Hotel Info: 866-539-8117

from $80
  • Standard Room, 2 Double Beds, Ocean View
  • Standard Room, 2 Double Beds
  • Standard Room, 1 King Bed, Ocean View
  • Superior Room, 1 King Bed, Ocean View
  • Standard Room, 1 King Bed
  • Superior Room, 2 Double Beds, Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 173 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 1 per room (up to 15 kg)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • No parking

  • Free self parking

  • Free nearby parking

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • Hotel San Carlos Plaza
  • San Carlos Plaza
  • San Carlos Plaza Hotel
  • Plaza San Carlos
  • San Carlos Plaza Hotel Hotel San Carlos
  • San Carlos Plaza Hotel Resort And Convention Center

Policies

The hotel forbids outside food and drink with the exception of baby food and provisions for guests with special dietary needs.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Full breakfast is offered for an extra charge of MXN 119 per person (approximately)

Pets are allowed for an extra charge of MXN 300 per pet, per night

Airport shuttle service is offered for an extra charge of MXN 1600 per vehicle (one way)

In the hotel

Food and drink
  • Full breakfast (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Spa services on site
  • Beach towels
  • Pool umbrellas
  • Free use of nearby fitness center
  • Tennis on site
  • Arcade/game room
  • Billiards or pool table
Working away
  • Number of meeting rooms - 6
  • Conference space size (feet) - 18701
  • Conference space size (meters) - 1738
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1992
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 20-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

El Kiosko - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Joey Bistro - This restaurant specializes in Italian cuisine and serves dinner only.

La Palapa - This poolside restaurant specializes in seafood and serves lunch and dinner.

Joey Pizza - This family restaurant specializes in pizza and serves dinner only.

Passione - Onsite sports bar. Happy hour is offered.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Tennis on site
  • Personal motorized watercraft on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site

Nearby

  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

San Carlos Plaza Hotel, San Carlos’s small print

Also known as

  • Hotel San Carlos Plaza
  • San Carlos Plaza
  • San Carlos Plaza Hotel
  • Plaza San Carlos
  • San Carlos Plaza Hotel Hotel San Carlos
  • San Carlos Plaza Hotel Resort And Convention Center

Policies

The hotel forbids outside food and drink with the exception of baby food and provisions for guests with special dietary needs.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Full breakfast is offered for an extra charge of MXN 119 per person (approximately)

Pets are allowed for an extra charge of MXN 300 per pet, per night

Airport shuttle service is offered for an extra charge of MXN 1600 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.1 /5 from 297 reviews

San Carlos Plaza Hotel, San Carlos
Poor1.0 / 5
Horrible stay
More like a motel not a resort, never staying at this place again!
3 night family trip
San Carlos Plaza Hotel, San Carlos
Outstanding5.0 / 5
Family vacation
Was great and beautiful
3 night family trip
San Carlos Plaza Hotel, San Carlos
Poor1.0 / 5
Much improvement needed!
The hotel needs care. The rooms are clean but beds are very poor for comfort. The outside halls are dirty and the service was terrible. The pool was filthy and it was hard to say if maintenance was doing proper cleaning. The room upstairs was sprayed for bugs and it was so strong it penetrated our room and we had to ask to be moved. Service was poor.
3 night family trip
San Carlos Plaza Hotel, San Carlos
Fair2.0 / 5
Hotel okay, service horrible
Hotel was okay, service was horrible. We arrived right at check-in 4pm. We booked 5 rooms and only one was ready. At no point did we get an apology from them. We waited over an hour in a half for all rooms. No blow dryer in room as advertised. Hallways were not kept clean. I would not go back.
2 night family trip
San Carlos Plaza Hotel, San Carlos
Fair2.0 / 5
The service wasn't all that good. The room was in not so good condition, air conditioner didn't really work.
2 night family trip

See all reviews

San Carlos Plaza Hotel, San Carlos

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