Guests
All properties in San Carlos, Sonora, Mexico

San Carlos Plaza Hotel, Beach & Convention Center

San Carlos beachfront resort with 4 restaurants and pool bar

  • Free WiFi and free parking

Property renovations and closures

  • This property is closed from July 15 2020 to December 31 2022 (dates subject to change).

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Arcade
  • Outdoor Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 52
1 / 52Outdoor Pool
Paseo Mar Bermejo Nte. 4 Col., San Carlos, 85506, SON, Mexico
7.0.Good.
  • Old, jaded and faded. Showers are a disaster, not enough pressure. The location and the…

    Mar 13, 2020

  • It is dirty inside the room. Nice lobby , but will not go back.

    Mar 6, 2020

See all 124 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Convenient
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 173 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 4 restaurants and bar/lounge
  • 2 outdoor pools
  • Breakfast available

Feel at home

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

What’s around

  • On the beach
  • Los Algodones - 3 min walk
  • Cerro Tetakawi - 29 min walk
  • Playa De Piedras - 36 min walk
  • Islands and Protected Areas of the Gulf of California - 40 min walk
  • Mirador Escenico de San Carlos - 2.4 mi / 3.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 2 Double Beds
  • Superior Room, 1 King Bed, Ocean View
  • Standard Room, 2 Double Beds, Ocean View
  • Superior Room, 2 Double Beds, Ocean View
  • Standard Room, 1 King Bed
  • Standard Room, 1 King Bed, Ocean View

What’s around

Landmarks

  • On the beach
  • Los Algodones - 3 min walk
  • Cerro Tetakawi - 29 min walk
  • Playa De Piedras - 36 min walk
  • Islands and Protected Areas of the Gulf of California - 40 min walk
  • Mirador Escenico de San Carlos - 2.4 mi / 3.9 km
  • La Manga - 2.4 mi / 3.9 km
  • La Manga Dos - 3.7 mi / 5.9 km
  • Marina San Carlos - 3.8 mi / 6.1 km
  • San Carlos Golf Course - 4.4 mi / 7 km
  • Punta Parda - 5.3 mi / 8.6 km

Getting around

  • Guaymas, Sonora (GYM-General Jose Maria Yanez Intl.) - 23 min drive
map
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Paseo Mar Bermejo Nte. 4 Col., San Carlos, 85506, SON, Mexico

At a glance

Hotel size

  • This hotel has 173 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4:00 PM-11:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Pets

  • Pets allowed*
  • Specific rooms only, restrictions apply*
  • 1 per room (up to 33 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Personal motorized watercraft on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 18701
  • Conference space size (meters) - 1738
  • One meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1992
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 20-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

El Kiosko - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Joey Bistro - This restaurant specializes in Italian cuisine and serves dinner only.

La Palapa - This poolside restaurant specializes in seafood and serves lunch and dinner.

Joey Pizza - This family restaurant specializes in pizza and serves dinner only.

Passione - Onsite sports bar. Happy hour is offered.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Tennis on site
  • Personal motorized watercraft on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site

Nearby

  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of MXN 119 per person (approximately)

PetsPay at property

  • Pets are allowed for an extra charge of MXN 300 per pet, per night
  • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Outside food is not permitted on the premises.

Also known as

  • Hotel San Carlos Plaza
  • San Carlos Plaza Hotel, Beach & Convention Center Resort
  • San Carlos Plaza Hotel, Beach & Convention Center San Carlos
  • San Carlos Plaza
  • San Carlos Plaza Hotel Beach
  • Plaza San Carlos
  • San Carlos Plaza Hotel Hotel San Carlos
  • San Carlos Plaza Hotel Resort And Convention Center
  • San Carlos Plaza Beach
  • San Carlos Plaza Hotel Beach Convention Center
  • San Carlos Plaza Hotel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, San Carlos Plaza Hotel, Beach & Convention Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from July 15 2020 to December 31 2022 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Yes, pets are welcome, with a limit of 1 per room and maximum weight of 33 lbs per pet. There's a charge of MXN 300 per pet, per night.
  • You can check in from 4:00 PM - 11:30 PM. Check-out time is noon.
  • Yes, there are 4 onsite restaurants, featuring Mexican cuisine, ocean views, and poolside dining. Nearby restaurants include The Soggy Peso Bar (2.3 mi), Bonifacio's (2.4 mi), and Embarcadero (3.7 mi).
  • Have fun with onsite activities like snorkeling and scuba diving, and practice your swing on the tennis courts. Additional recreation onsite includes volleyball. Enjoy a swim in one of the 2 outdoor swimming pools or use the resort's other amenities, which include a fitness center and spa services. San Carlos Plaza Hotel, Beach & Convention Center also has an arcade and a garden.
7.0.Good.
  • 8.0.Very Good

    The bell hop was terrific. Room service was quick and efficient and very friendly, and the room itself and the bedding was changed daily...very good. Our only issue was the bed frame, wherein one of the legs popped out. Good security on the premises, but we didn't like/understand why we had to wear wristbands (uncomfortable) the entire stay.

    KK, 3 night romance trip, Feb 21, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Horrible Experience and Hotel

    The service was horrible the rooms are not as they appear tiles cracked couches old and torn sinks clogged no hot water to take a shower for 2 days. No communication. We were there to celebrate the new year and was kicked of the event for not having ticket. Not once was this mentioned to me at time of check in. I don't recommend this hotel to anyone.

    Mike, 3 night family trip, Dec 29, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Highly recommend

    This is a great place to stay! Private beach, great pools, clean facility, super friendly staff, great on site restaurants, reasonable priced... I was disappointed the water in the jacuzzi was cold. I hope next time the jacuzzi is working properly. Other than that, it was perfect! I can’t wait to return!

    Lisandra, 4 night family trip, Nov 27, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Location is perfect and beautiful hotel and kids pool but the shower was not very clean, shower curtain smells bad and long hairs in the bath top and in the floors, old and rustic shower caps, overall we like the room but bathroom need attention

    Maria, 1 night family trip, Oct 18, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The staff was very friendly and accommodating. It was definitely more of a eesort type feeling.

    Rex, 1 night family trip, Oct 10, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Pool area was great! But not that clean, room service took too long ended up going to pick it up ourselves. Reception not that helpful.

    JC, 1 night family trip, Oct 6, 2019

    Verified Expedia guest review

  • 6.0.Good

    Checkin I had to pay different price then told on phone when I booked the room. The sheets to the bed were dirty they had to come change them. The toilet was broke and bathroom was dirty.

    Jose, 1 night trip, Sep 23, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beatiful surroundings and friendly staff. Easy parking and good location. A little noisy with kids yelling and running in the hotel.

    3 night trip, Sep 19, 2019

    Verified Travelocity guest review

  • 2.0.Poor

    TERRIBLE hotel. TERRIBLE service.

    The photos do not match the description. This hotel looks as if it hasn’t had any maintenance since they opened. The housecleaning attendant turned my AC to the coldest setting and I didn’t notice until I woke up in the middle of the night with chills. Had to go to a doctor in Guaymas to get medication. I was sick all week. Also, cockroaches in my room (see photo). The “gym” has two treadmills and an excercise bike - none work. The weights are old and had been left outside. They all had rust on them. The “spa” was closed two days I was there and when I called the reception desk, they said they don’t know why they are closed and the hotel doesn’t own them, so not sure. When they finally opened, I got a massage. The lady had no idea how to properly give a massage. She drenched my entire body in oil to the point I was slipping when I got off the table. This place is absolutely disgusting.

    Nicholas, 5 night trip with friends, Sep 8, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    staff is pretty rude, rooms are duty and restaurants are expensive and bad food quality

    MAGGIE, 2 night family trip, Aug 31, 2019

    Verified Expedia guest review

See all 124 reviews