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1 room, 2 adults

The Westin Cape Town, Cape Town

5-starQuality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
Convention Square, Lower Long Street, Cape Town, Western Cape, 8000, South Africa

Luxury hotel with full-service spa, connected to the convention center, near Cape Town International Convention Centre
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Exceptional9.4
Location
Great location
Room
Great room
Food
Delicious food
Service
Fantastic service
204See all 204 Hotels.com reviews
From 2,586 reviews

TripAdvisor Traveller Rating

The Westin Cape Town, Cape Town

from $128
  • Room, 1 King Bed
  • Room, 2 Twin Beds
  • Executive Room, 1 King Bed
  • Executive Room, 2 Twin Beds
  • Club Room, 2 Twin Beds
  • Club Room, 2 Twin Beds
  • Deluxe Room, 1 King Bed
  • Junior Suite, 1 King Bed
  • Westin, Executive Suite, 1 King Bed
  • Presidential Suite, 1 King Bed (SW-M)

What’s around The Westin Cape Town, Cape Town

Landmarks

  • In Cape Town City Centre
  • Cape Town International Convention Centre - 1 min walk
  • Victoria and Alfred Waterfront - 3 min walk
  • Greenmarket Square - 13 min walk
  • Two Oceans Aquarium - 18 min walk
  • Castle of Good Hope - 19 min walk
  • South African National Gallery - 25 min walk
  • Cape Town Stadium - 28 min walk

Getting around

  • Cape Town (CPT-Cape Town Intl.) - 16 min drive
  • Cape Town Station - 12 min walk
  • Cape Town Bellville Station - 17 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 483 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. Due to drought conditions, water restrictions may apply at this property until further notice. For more details, please contact the property using the number provided on the booking confirmation email.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pick-up

Parking

  • Valet parking *

  • RV/bus/truck parking *
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free hot/cold buffet breakfast
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Bicycle rentals on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
Working away
  • Business center
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Heavenly Spa has 16 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Recreation

On Site

  • Health club
  • Bicycle rentals on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

The Westin Cape Town, Cape Town’s small print

Also known as

  • Cape Town Westin
  • Westin Cape Town
  • Westin Hotel Cape Town
  • Westin Cape Town Hotel
  • The Westin Cape Town Hotel Cape Town Central
  • The Westin Cape Town South Africa

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 16 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • 1 percent tourism fee will be charged

Optional extras

Self parking costs ZAR 100.00 per day

Valet parking costs ZAR 100 per day with in/out privileges

RV/bus/truck parking is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of ZAR 650.00 per vehicle (one way)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.4 From 204 reviews

Good 6.0
The hotel is a very nice facility in a good location. However, the service left a lot to be desired. During check-in they kept making promises that they didn't keep regarding when our room would be ready and we were kept waiting for a long time. Service at the restaurant was spotty - we only ate there at breakfast and it usually took multiple requests just to get a coffee. The folks at the Travel Desk also didn't always follow through - except when it was to charge us for something. The staff at Guest Services were really the only ones that seemed to care about getting something done - we got great service from them! Overall, we had a wonderful time in Cape Town, in spite of some frustrations with the staff at the Westin
us4 night romance trip
Poor 2.0
Avoid this hotel. Extremely poor service
Check in took forever because they added a second reservation. I had no acknowledgement from hotels .com and my name was misspelled on the 2nd reservation. And they still threatened that I would have to pay for it even though mine was paid in full. Then they gave us a dirty room. Not made up at all. I was told the manager would come to our new room to speak to us which never happened. Extremely poor service for a supposedly full service hotel. Skip this hotel there are plenty of options in the area.
Andrew, usRomance trip
Exceptional 10.0
Beautiful hotel and amazing service!
The best part about this hotel is the staff, by far! Everyone has been so welcoming, friendly, and has gone out of their way to make my stay special. I informed the hotel beforehand that I am vegan, and the chef created fresh, original and delicious dishes every evening. Guest relations booked my excursions, and the hair dresser did a fantastic job! My room (Executive) was very spacious, offered great views and the Westin beds are divine.
Elvira, usBusiness trip
Fair 4.0
My bag got stolen while I was sitting in the lobby and The Westin said it was a public stay so claims no fault and is unwilling to make changes. I guess all those security staff members are just there for after the fact. It didn't seem like a big deal to the police and staff, more like a normal occurrence in that area. They should at least let the customers know so we can be more careful or make better-informed decisions.
Omolara, usBusiness trip
Exceptional 10.0
Good hospitable modern hotel
We have stayed in this hotel 10 years ago and it's a typical Convention style, large, modern, clean and central for most things. They provide excellent transport to all the various hot spots line the V&A Waterfront and Colony Square I believe. They seem to have been refurbishing the rooms and the Top Floor business dining area was undergoing a makeover when we were there. Our breakfast was in the price of our room and a typical one at that with cold and hot foods available and pretty good service. However, neither of us liked their choice of music in the restaurant. Evening bar and dining was good too. I'd like to have seen more detail in the room, i.e. Them ensuring the soap, creams are replenished. Ours kept disappearing once open and on occasion not replaced but that's a minor issue solveable as they would stop by and we could ask for what we needed.
carol, us7 night romance trip

The Westin Cape Town, Cape Town

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