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Four Points by Sheraton Caguas Real Hotel & Casino, Caguas

3 stars3 stars
500 Alhambra En Granada BoulevardCaguas00726Puerto Rico, 855-239-9480
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Excellent4.1 / 5
Service
Fantastic service
Location
Great location
Value for money
Value for money could be better
457See all 457 Hotels.com reviews
From 360 reviewsTripAdvisor Traveller Rating

Four Points by Sheraton Caguas Real Hotel & Casino, Caguas

Hotel Info: 855-239-9480

from $106
  • Traditional Room
  • Standard Suite, 1 King Bed
  • Deluxe Suite
  • Standard Room
  • Deluxe Room, 1 King Bed
  • Standard Room, 1 King Bed, Accessible
  • Deluxe Room
  • Deluxe Suite, 1 King Bed
  • Suite

At a glance

Key facts

Hotel size

  • This hotel has 126 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Caguas Four Points
  • Sheraton Four Points Caguas
  • Four Points Sheraton Caguas Real Hotel
  • 4 Points By Sheraton Caguas Real Hotel & Suites
  • Puerto Rico Four Points
  • Four Points Puerto Rico
  • Four Points By Sheraton Caguas Real Hotel Caguas
  • Four Points By Sheraton Caguas Real Hotel And Suites
  • Four Points Sheraton Caguas Real Hotel Casino
  • Four Points Sheraton Real Hotel Casino
  • Four Points Sheraton Caguas Real Casino
  • Caguas Four Points Sheraton
  • Four Points Sheraton Real Casino
  • Four Points by Sheraton Caguas Real
  • Caguas Sheraton
  • Four Points Sheraton Caguas
  • Four Points Sheraton Caguas Real
  • Four Points Sheraton Real
  • Four Points Sheraton Real Hotel
  • Four Points Sheraton Real Hotel Caguas
  • Sheraton Caguas Four Points

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 18.87% percent of room rate

Optional extras

Early check-in can be arranged for an extra charge of USD 25.00

Late check-out can be arranged for an extra charge of USD 35.00

Self parking costs USD 10 per day with in/out privileges

Valet parking costs USD 13 per day with in/out privileges

Refrigerators are available for USD 25.00 per stay

Breakfast is offered for an extra charge of USD 12.00 per person (approximately)

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Beach towels
  • Outdoor pool
  • Waterslide
  • 24-hour fitness facilities
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Casino
  • Nightclub
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Number of meeting rooms - 6
  • Conference space
  • Meeting rooms 6
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free wired high-speed Internet
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

X.O. Le Bistro - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Four Points by Sheraton Caguas Real Hotel & Casino, Caguas’s small print

Also known as

  • Caguas Four Points
  • Sheraton Four Points Caguas
  • Four Points Sheraton Caguas Real Hotel
  • 4 Points By Sheraton Caguas Real Hotel & Suites
  • Puerto Rico Four Points
  • Four Points Puerto Rico
  • Four Points By Sheraton Caguas Real Hotel Caguas
  • Four Points By Sheraton Caguas Real Hotel And Suites
  • Four Points Sheraton Caguas Real Hotel Casino
  • Four Points Sheraton Real Hotel Casino
  • Four Points Sheraton Caguas Real Casino
  • Caguas Four Points Sheraton
  • Four Points Sheraton Real Casino
  • Four Points by Sheraton Caguas Real
  • Caguas Sheraton
  • Four Points Sheraton Caguas
  • Four Points Sheraton Caguas Real
  • Four Points Sheraton Real
  • Four Points Sheraton Real Hotel
  • Four Points Sheraton Real Hotel Caguas
  • Sheraton Caguas Four Points

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 18.87% percent of room rate

Optional extras

Early check-in can be arranged for an extra charge of USD 25.00

Late check-out can be arranged for an extra charge of USD 35.00

Self parking costs USD 10 per day with in/out privileges

Valet parking costs USD 13 per day with in/out privileges

Refrigerators are available for USD 25.00 per stay

Breakfast is offered for an extra charge of USD 12.00 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Four Points by Sheraton Caguas Real Hotel & Casino, Caguas

Landmarks

  • Hiram Bithorn Stadium (18.5 mi / 29.7 km)
  • Jose Miguel Agrelot Coliseum (19.1 mi / 30.7 km)
  • San Juan Gate (23.8 mi / 38.3 km)
  • San Juan Cathedral (23.9 mi / 38.5 km)
  • La Fortaleza - Palacio de Santa Catalina (24.1 mi / 38.7 km)

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) 28-min drive
  • Self parking (surcharge)
  • Valet parking (surcharge)

Recent reviews

Excellent 4.1 /5 from 457 reviews

Four Points by Sheraton Caguas Real Hotel & Casino, Caguas
Outstanding5.0 / 5
Friendly staff very clean
1 night family trip
Four Points by Sheraton Caguas Real Hotel & Casino, Caguas
Good3.0 / 5
Sheraton Only By Name, Certainly Not By Condition.
This Hotel is adjacent to the Casino, that explains the less than desirable condition. Weekends are filled by locals that are given discounted rooms, they invite their friends & dominate the pool area. The staff are the BEST! I noticed a very stale musty smell in the room, I asked the maid for Febreze that she didn't have, she gave me a can of air freshener that I emptied in the room to no avail. I did purchase a bottle of Febreze & sprayed the carpeting & drapes, still musty, I removed the pillow cases & covers, sprayed the pillows, covers, cases, & the bedspread. It was now tolerable. I was never able to connect with the maid to spray the mattress when she changed the sheets. Several straps on the Lounge chairs around the pool are broken & the Lounges with pads are mildew & covered with bird droppings. When I asked to be reimbursed for the Febreze, they did get back with me & discounted 2 breakfasts. Sadly, it's the only Hotel in a 35 - 40 mile radius.
6 night trip
Four Points by Sheraton Caguas Real Hotel & Casino, Caguas
Excellent4.0 / 5
Quick getaway
Peaceful and quiet. Room far from elevator. No ice service 2 days there. Room spacious. Non smoking room but had funky smell and carpet and hallway carpet need major cleaning
1 night romance trip
Four Points by Sheraton Caguas Real Hotel & Casino, Caguas
Excellent4.0 / 5
Four Point-Family Vacation
The only thing I can say about Four Point is that they have friendly staff and they made sure that you were comfortable and that you had what you needed. But the cleanliness could be improved, the room we were staying in had pink and/or red stains on the carpet but their bathroom was clean,the only thing is that their soap and shampoo smelled like Men's Axe and there was little hot water to bathe with. I would probably stay for a night or two but no longer that.
1 night family trip
Four Points by Sheraton Caguas Real Hotel & Casino, Caguas
Excellent4.0 / 5
Comfort
Very clean Friendly but if you need a fridge ask for it because the room doesn't come with one. And there is a small fee
6 night family trip

See all reviews

Four Points by Sheraton Caguas Real Hotel & Casino, Caguas

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