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1 room, 2 adults

Four Points by Sheraton Caguas Real Hotel & Casino, Caguas

3.5-star3.5 stars
500 Alhambra En Granada BoulevardCaguas00726Puerto Rico

Mountain hotel in Caguas with casino, outdoor pool
  • Free WiFi
  • Collect nightsFor every 10 nights, get 1 free!
Very Good8.2
Service
Fantastic service
Location
Great location
Wellness Area
Wellness & sports facilities could be improved
429See all 429 Hotels.com reviews
From 393 reviewsTripAdvisor Traveller Rating

Four Points by Sheraton Caguas Real Hotel & Casino, Caguas

from $174
  • Deluxe Room
  • Deluxe Suite
  • Suite
  • Traditional Room

At a glance

Key facts

Hotel size

  • This hotel has 126 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Beach towels
  • Outdoor pool
  • Waterslide
  • 24-hour fitness facilities
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Casino
  • Nightclub
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Conference space
  • Meeting rooms 6
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

X.O. Le Bistro - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Four Points by Sheraton Caguas Real Hotel & Casino, Caguas’s small print

Also known as

  • Caguas Four Points
  • Sheraton Four Points Caguas
  • Four Points Sheraton Caguas Real Hotel
  • 4 Points By Sheraton Caguas Real Hotel & Suites
  • Puerto Rico Four Points
  • Four Points Puerto Rico
  • Four Points By Sheraton Caguas Real Hotel Caguas
  • Four Points By Sheraton Caguas Real Hotel And Suites
  • Four Points Sheraton Caguas Real Hotel Casino
  • Four Points Sheraton Real Hotel Casino
  • Four Points Sheraton Caguas Real Casino
  • Caguas Four Points Sheraton
  • Four Points Sheraton Real Casino
  • Four Points by Sheraton Caguas Real
  • Caguas Sheraton
  • Four Points Sheraton Caguas
  • Four Points Sheraton Caguas Real
  • Four Points Sheraton Real
  • Four Points Sheraton Real Hotel
  • Four Points Sheraton Real Hotel Caguas
  • Sheraton Caguas Four Points

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 18.87% percent of room rate

Optional extras

Early check-in can be arranged for an extra charge of USD 25.00 (subject to availability)

Late check-out can be arranged for an extra charge of USD 35.00

Self parking costs USD 10 per day with in/out privileges

Valet parking costs USD 13 per day with in/out privileges

Refrigerators are available for USD 25.00 per stay

Rollaway beds are available for USD 25.00 per stay

Breakfast is offered for an extra charge of USD 12.00 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Four Points by Sheraton Caguas Real Hotel & Casino, Caguas

Landmarks

  • Hiram Bithorn Stadium - 18.5 mi / 29.7 km
  • Jose Miguel Agrelot Coliseum - 19.1 mi / 30.7 km
  • San Juan Cathedral - 23.8 mi / 38.3 km
  • San Juan Gate - 24 mi / 38.6 km
  • La Fortaleza - Palacio de Santa Catalina - 24 mi / 38.6 km
  • Puerto Rico Convention Center - 21.4 mi / 34.5 km
  • Castillo de San Cristobal - 23.4 mi / 37.6 km
  • Convento de Los Dominicos - 23.8 mi / 38.3 km

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 31 min drive
  • Self parking (surcharge)
  • Valet parking (surcharge)

Recent reviews

Very Good 8.2 From 429 reviews

Four Points by Sheraton Caguas Real Hotel & Casino, Caguas
Poor2.0
Worst Stay Ever
Unfortunately, my stay here was a very awful one. As soon as you enter the room, a strong mildew smell hits you and lingers. The smell was so strong that my air freshner was not able to mask it. There was mold on a few of he door nobs and a weird blue stain in the tub. To make matters worse, there was an event poolside on Saturday night that the hotel staff failed to notify me of which I believe was a huge factor they should have shared considering my room was right over the pool and I could hear the music very clearly in my room. As the night progressed the music got louder and when I called to ask to have my room switched I was informed that the hotel was booked. I asked for a manager and was informed that there was not one on site and he would be in at 9am the next morning. I asked if there was anyway the music could get turned down a bit because I was unable to fall asleep with the loud music and I had to travel in the morning but my request for that was denied as well. This was my worst hotel stay ever and will NOT recommend it to anyone.
Jeunyde, us2 night trip
Four Points by Sheraton Caguas Real Hotel & Casino, Caguas
Poor2.0
Overpriced for what we received
Didn’t receive reserved type room, hotel room wasn’t very clean. uncomfortable bed and pillows. parking space is cramped. unsafe bathtub, very slippery. friendly employees.
Javier, us3 night trip
Four Points by Sheraton Caguas Real Hotel & Casino, Caguas
Exceptional10.0
Great Place
Best hotel in Caguas.
Robert, us6 night trip
Four Points by Sheraton Caguas Real Hotel & Casino, Caguas
Good6.0
It needed maintenance
Even though the service was nice the room was very dirty, the carpet and bathroom were not clean. Not sure I got a Deluxe Room, and the towels did not smell right .
Carmen, us2 night family trip
Four Points by Sheraton Caguas Real Hotel & Casino, Caguas
Fair4.0
Disappointment
This was suppose to be a 4-star hotel. It really needs an overhaul. I didn't enjoy my stay, it was a little disappointing. Housekeeping service was ok.
A Traveler, us10 night family trip

See all reviews

Four Points by Sheraton Caguas Real Hotel & Casino, Caguas

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