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Treetops Resort

Photo gallery for Treetops Resort

Golf
2 indoor pools, outdoor pool
Outdoor spa tub
Deluxe Room, 1 King Bed | Iron/ironing board, rollaway beds, free WiFi, bed sheets
Deluxe Room, 2 Queen Beds | Iron/ironing board, rollaway beds, free WiFi, bed sheets

Overview of Treetops Resort

Treetops Resort

3.0 star property
Gaylord ski-in/ski-out hotel with 2 indoor pools and spa

7.4/10 Good

252 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is $91
Price available on 4/16/2023
Map
3962 Wilkinson Rd, Gaylord, MI, 49735

Guests rated this location 8.0/10 - Very Good

Main amenities
  • Housekeeping (on request)
  • Golf course
  • Ski-in/ski-out access
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 indoor pools and outdoor pool
  • 2 spa tubs
  • Breakfast available
  • Free ski shuttle
  • Health club
  • Seasonal outdoor pool
  • Massage/treatment rooms
For families
  • Rollaway/extra beds
  • Refrigerator
  • Television
  • Patio
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

Getting around

  • Pellston, MI (PLN-Pellston Regional) - 65 min drive
  • Area shuttle (surcharge)
  • Free ski shuttle

Restaurants

  • McDonald's - 9 min drive
  • Taco Bell - 10 min drive
  • Big Boy - 10 min drive
  • Qdoba Mexican Eats - 9 min drive
  • Big Buck Brewery & Steakhouse - 10 min drive
Map

About this property

Treetops Resort

With ski-in/ski-out access, Treetops Resort allows you more time for snow tubing. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or mani/pedis. Other highlights include 2 indoor pools, a golf course, and an outdoor pool. A free ski shuttle is also available. Fellow travelers like the pool and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 195 rooms

Arriving/Leaving

  • Check-in time from 5 PM - 11:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Offsite

  • Area shuttle*
  • Free ski shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Fence around the pool

What to do

  • Golfing
  • Hiking/biking trails
  • Ice skating
  • Bicycle rentals nearby
  • Golfing nearby
  • Horse riding nearby
  • Sledding nearby

Working away

  • 10 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Laundry facilities
  • Hair salon
  • Golf cart on site
  • Golf clubs on site
  • Snow sports gear

Facilities

  • ATM/banking
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • 18 holes of golf
  • An outdoor pool
  • 2 indoor pools
  • Arcade/game room
  • Full-service spa
  • Golf clubhouse on site
  • Golf pro shop on site
  • 2 spa tubs
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Languages

  • English

Ski

  • Ski-in/ski-out access
  • Free ski shuttle
  • Snow tubing
  • Snowshoeing
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Patio

Freshen up

  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)

Special features

Spa

Treetops Spa & Salon has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 15.00 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Fitness center access
    • Internet access (may be limited)
    • In-room coffee
    • Parking
    • Housekeeping

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 5–20 per person
  • Area shuttle service is offered for an extra charge

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 25 to December 9:
  • One of the dining venues
  • Golf course
  • Swimming pool
The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Dining venue(s)

Children & extra beds

  • Rollaway beds are available for USD 10 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Policies

<p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site. </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Treetops Gaylord
Treetops Resort
Treetops Resort Gaylord
Treetops Hotel Gaylord
Treetops Resort Hotel
Treetops Resort Gaylord
Treetops Resort Hotel Gaylord

Frequently asked questions

Does Treetops Resort offer free cancellation for a full refund?
Yes, Treetops Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Treetops Resort?
As of Mar 29, 2023, prices found for a 1-night stay for 2 adults at Treetops Resort on Apr 16, 2023 start from $91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Treetops Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Treetops Resort?
Yes, there are 2 indoor pools and an outdoor pool.
Are pets allowed at Treetops Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Treetops Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Treetops Resort?
You can check in from 5 PM - 11:00 PM. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.
What is there to do at Treetops Resort and nearby?
Have fun with winter activities like snowshoeing, snow tubing, and ice skating and in warmer months, enjoy a round of golf at the onsite golf course. Enjoy treatments at the spa, a relaxing soak in one of the 2 spa tubs, and an invigorating swim in one of the 2 indoor swimming pools. Treetops Resort also has an outdoor pool, a health club, and spa services, as well as an arcade and a picnic area.
Are there restaurants at or near Treetops Resort?
Yes, there's an onsite restaurant.
Does Treetops Resort have any outdoor private spaces?
Yes, every room features a patio.
What's the area around Treetops Resort like?
Treetops Resort is located a short 3-minute walk from Rick Smith Golf Academy. Travelers say this hotel is in a good location.

Reviews

7.4

Good

7.8/10

Cleanliness

8.1/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

4/10 Fair

Not ski-in ski-out
Our reservation was for a ski-in ski-out hotel, but our room was at The Lodge, not the Inn. The Lodge is a short drive to the area where the Inn, the restaurant, the sports bar, and the ski hill all are. We did not enjoy putting our gear on in the parking lot, no lockers at the ski services building or at the top of the hill. I did like that there is a bar in the Lodge. There was no coffee in the morning, the coffee machine wasn’t working. When looking for snacks I was told “there are vending machines at the Inn at the top of the hill.” I should note there are cash only vending machines for beverages. The rooms are spacious but need updates, especially the small tv should be upgraded.
Sue, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Christopher, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nick, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Pools were green, the power went out, due to electrical fire with no emergency plan in place, they aren't offering a refund. The front desk refused 15 minute late checkout after we were promised an hour late checkout previously, and indicated she would get security to remove our belongings by noon, even though we were told 1pm so we weren't packed up by noon (found out at 11:50am, that my late checkout had changed). Had to sit in dark for over 4 hours, pitch black and no heat because generator caught on fire during wind storm and not even blankets were offered and no refund or credit. They charge a resort fee and pools were green this time. Very sad stay we have enjoyed many times and service was horrible this time.
Dorthy, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Great fall colors
We needed a room on a saturday night unexpectedly and the treetops had availability. We dis not need to utilize the golfing or skiing. However the date was oct 15 and the fall colors were amazing. We walked around the grounds and ski hill. Very pretty. Room was clean. Outdoor pool was already closed for season
KRISTI, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Ok to stay
Carpet and bedroom outdated mattress hard
Richard, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Comfortable and quiet. Lower lodge room a maze to get to. Didn’t appreciate housekeeping knocking on my door at 8 am Sunday morning. Overall gorgeous property and a golfers paradise.
Amy, 2-night business trip
Verified Expedia guest review