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Best Western Hotel Plaza, Naples

4-star4 stars
Piazza Principe Umberto I, 23NaplesNA80142Italy

4-star hotel with bar/lounge, near Cathedral of Naples
  • Free WiFi
Tasty breakfast
Fantastic service
Good internet service
Great location
125See all 125 reviews
From 1,024 reviewsTripAdvisor Traveller Rating

Best Western Hotel Plaza, Naples

from $153
  • Superior Room, 2 Single Beds
  • Superior Room, 1 King Bed
  • Deluxe Room, Multiple Beds
  • Family Room, Multiple Beds
  • Superior Room, Multiple Beds
  • Standard Room, 1 Double Bed

At a glance

Key facts

Hotel size

  • This hotel has 57 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *


  • Self parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Working away
  • Business center
  • Conference space size (feet) - 1076
  • Conference space size (meters) - 100
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Elevator/lift
  • Designated smoking areas
  • Rooftop terrace
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Best Western Hotel Plaza, Naples’s small print

Also known as

  • Best Western Hotel Plaza Naples
  • Best Western Plaza Naples


All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 3.5 per person, per night, up to 14 nights. This tax does not apply to children under 18 years of age.

Optional extras

Self parking costs EUR 18.00 per day

Buffet breakfast is offered for an extra charge of EUR 5 for adults and EUR 5 for children (approximately)

Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way)

Airport shuttle service for children costs EUR 0.00

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Best Western Hotel Plaza, Naples


  • In Municipalità 4
  • Cathedral of Naples - 16 min walk
  • Santa Chiara - 23 min walk
  • National Archaeological Museum - 26 min walk
  • Castel Nuovo - 31 min walk
  • Molo Beverello Port - 32 min walk
  • Galleria Umberto - 36 min walk
  • Teatro di San Carlo - 36 min walk

Getting around

  • Naples (NAP-Naples Intl.) - 9 min drive
  • Naples Central Station - 6 min walk
  • Naples Mergellina Station - 15 min drive
  • Naples Campi Flegrei Station - 17 min drive
  • Piazza Garibaldi Station - 6 min walk
  • Porta Nolana Station - 8 min walk
  • Piazza Cavour Station - 20 min walk
  • Self parking (surcharge)
  • Airport shuttle (surcharge)

Recent reviews

Good 7.0 From 125 reviews

Best Western Hotel Plaza, Naples
Hotel ok
The hotel is a little old and simple but clean and confortable. Staff is friendly and helpful. Although very close to the train central station, the neighbourhood is horrible. We were told it is one of the worst areas in Naples.
Carmen M, us1 night trip
Best Western Hotel Plaza, Naples
Very Good8.0
Nice Hotel, Poor Location
Great hotel and staff, excellent breakfast, and great value. Location is a short walk to the train station, but is not close to any major attractions. The area around the hotel is very urban and not conducive to nearby dining.
A Traveler, us2 night family trip
Best Western Hotel Plaza, Naples
Hotel was clean, comfortable and quiet. The neighbourhood is disgusting. The front of the hotel looks out on a plaza which is full of trash and neglect. Construction barricades look like they have been set up there for years. I awoke to see, just outside my window, a woman urinating beside a parked car. The walk to the train station four blocks away was like passing through a ghetto. Perhaps the hotel and other local businesses an lobby local government to clean up the place?!
Ian, us3 night romance trip
Best Western Hotel Plaza, Naples
Not a great neighborhood
The neighborhood is not nice during night I did not feel safe walking around there. However, it is located really close from the train station. The staff is nice. But I will rather stay in another hotel next time
Karla, us2 night trip with friends
Best Western Hotel Plaza, Naples
Napoli Best Western Not Worth the Price
Stayed overnight for a visit to the city of Napoli. The hotel is clean and overall okay, but the neighborhood is pretty bad. Trash all over the front of the hotel and the surrounding areas. In addition, several dozen people of questionable intentions milled around nearly 24 hours a day. Some of the people milling around the hotel slept in the square in front of the hotel. I'm sure if the neighborhood justifies the price.
Pablo, us1 night romance trip

See all reviews

Best Western Hotel Plaza, Naples

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