All hotels in Naples, Italy
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Best Western Hotel Plaza, Naples

4 stars
Piazza Principe Umberto I, 23NaplesNA80142Italy, 866-925-8648
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
  • Naples (NAP-Naples Intl.) 9-min drive; 2.7 miles/4.3 km
  • Naples Central Station 6-min walk; 0.3 miles/0.5 km
  • Naples Mergellina Station 15-min drive; 3.8 miles/6.1 km
  • Naples Campi Flegrei Station 17-min drive; 8.1 miles/13 km
  • Piazza Garibaldi Station 6-min walk; 0.3 miles/0.5 km
  • Porta Nolana Station 8-min walk; 0.4 miles/0.6 km
  • Piazza Cavour Station 20-min walk; 0.9 miles/1.4 km
  • Self parking (surcharge)
Good3.7 / 5
Breakfast
Tasty breakfast
WiFi
Good internet service
Amenities
Great amenities
Location
Great location
185See all 185 Hotels.com reviews
From 772 reviewsTripAdvisor Traveller Rating

Best Western Hotel Plaza, Naples

Hotel Info: 866-925-8648

from $91
  • Family Room, Connecting Rooms
  • Superior Room, 2 Single Beds
  • Double or Twin Room
  • Twin Room
  • Twin Room, 2 Single Beds
  • Deluxe Room, Multiple Beds
  • Standard Room, 1 King Bed
  • Superior Room, 1 King Bed
  • Superior Room, 2 Single Beds
  • Family Room, Multiple Beds
  • Superior Room, Multiple Beds
  • Business Room, 1 King Bed
  • Deluxe Room, Multiple Beds
  • Superior Room, Multiple Beds
  • Standard Room, 1 King Bed
  • Triple Room
  • Standard Room, 1 Double Bed
  • Superior Room, 1 King Bed
  • Double Room Single Use, 1 Queen Bed
  • Double Room
  • Standard Room, 1 Double Bed

At a glance

Key facts

Hotel size

  • This hotel has 57 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Self parking *

Also known as

  • Best Western Hotel Plaza Naples
  • Best Western Plaza Naples

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 10 nights. This tax does not apply to children under 18 years of age.

Optional extras

Self parking costs EUR 18.00 per day

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Working away
  • Business center
  • Conference space size (feet) - 1076
  • Conference space size (meters) - 100
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Designated smoking areas
  • Rooftop terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Best Western Hotel Plaza, Naples’s small print

Also known as

  • Best Western Hotel Plaza Naples
  • Best Western Plaza Naples

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 10 nights. This tax does not apply to children under 18 years of age.

Optional extras

Self parking costs EUR 18.00 per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 185 reviews

Best Western Hotel Plaza, Naples
Fair2.0 / 5
Not a great neighborhood
The neighborhood is not nice during night I did not feel safe walking around there. However, it is located really close from the train station. The staff is nice. But I will rather stay in another hotel next time
2 night trip with friends
Best Western Hotel Plaza, Naples
Fair2.0 / 5
Napoli Best Western Not Worth the Price
Stayed overnight for a visit to the city of Napoli. The hotel is clean and overall okay, but the neighborhood is pretty bad. Trash all over the front of the hotel and the surrounding areas. In addition, several dozen people of questionable intentions milled around nearly 24 hours a day. Some of the people milling around the hotel slept in the square in front of the hotel. I'm sure if the neighborhood justifies the price.
1 night romance trip
Best Western Hotel Plaza, Naples
Poor1.0 / 5
Worst hotel ever
This hotel is awful. I don't understand how best Western can even associate themselves with it. Neighborhood is dangerous at best. The hotel itself still has manual keys for the doors and it's attached to a five pound metallic paperweight as if someone would steal it. Don't ever book this hotel
1 night trip
Best Western Hotel Plaza, Naples
Good3.0 / 5
Good overnight for airport or train
The room was basic and comfortable. The shower was so small I barely fit (I'm a small woman) and my partner could hardly get his shoulders in. The hotel is walking distance to the city center, walking streets, churches and is very close to the metro station. We caught a city bus to the airport from a nearby plaza for just a few Euros. The hotel is in a very colorful neighborhood. Vendors in open air markets line the plaza in front of the hotel by day. There is definitely a seedy feel to the neighborhood. I wouldn't walk by myself at night.
1 night romance trip
Best Western Hotel Plaza, Naples
Fair2.0 / 5
Be safe and don't stay here!
Hotel inside was nice and fairly clean however the neighborhood was not at all. I was actually mugged just outside of the hotel on the street it's located by two men who jumped me and took me down from behind. They stole my cellphone but luckily I was able to fight them off and salvage my wallet and money. I was left with plenty of bloody battle wounds as a result. Be safe and stay elsewhere!!!!
1 night family trip

See all reviews

Best Western Hotel Plaza, Naples

Is the description of this hotel not correct? Tell us