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Shanghai Charms Hotel

Photo gallery for Shanghai Charms Hotel

Front of property
Basic Suite | Living area | LCD TV, DVD player
Double or Twin Room, City View | View from room
Family Room | Minibar, in-room safe, individually decorated, individually furnished
Double or Twin Room, No Windows | Minibar, in-room safe, individually decorated, individually furnished

Overview of Shanghai Charms Hotel

Shanghai Charms Hotel

3-star property
Shopping Shanghai hotel with restaurant, connected to a shopping centre

6.4/10 Good

721 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Lounge area
Map
619 Jiujiang Road Huangpu Dist, Shanghai, Shanghai, 200001

Room options

About this area

What's nearby

  • In Downtown Shanghai
  • The Bund - 19 min drive
  • Shanghai Disneyland© - 38 min drive

Getting around

  • Hongqiao International Airport (SHA) - 23 min drive
  • Pudong International Airport (PVG) - 46 min drive
  • Shanghai Railway Station - 12 min drive
  • Shanghai South Railway Station - 13 min drive
  • Nanxiang North Railway Station - 19 min drive
  • People's Square Station - 5 min walk
  • East Nanjing Road Station - 14 min walk
  • Dashijie Station - 14 min walk

Restaurants

  • New World Hotel - 3 min walk
  • Starbucks - 4 min walk
  • 老正新 - 4 min walk
  • Dafuhao Holiday Hotel - 5 min walk
  • Xin Guang - 5 min walk

About this property

Shanghai Charms Hotel

When visiting Shanghai, Shanghai Charms Hotel is a great choice to consider. Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. Other features include a bar/lounge and a seasonal outdoor pool. Fellow travellers like the breakfast and location. The property is only a short walk to public transportation: People's Square Station is 5 minutes and East Nanjing Road Station is 14 minutes.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 372 rooms
  • Arranged over 26 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 6:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (CNY 20 per stay)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Seasonal outdoor pool
  • Spa services

Accessibility

  • Lift
  • Wheelchair-accessible registration desk

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Premium digital channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired Internet

Food and drink

  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 50 per person

Children & extra beds

  • Rollaway beds are available for CNY 150.0 per night

Parking

  • Self-parking costs CNY 20 per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Shanghai Charms Hotel
Charms Hotel
Shanghai Charms
Charms Hotel Shanghai
Shanghai Charms Hotel Hotel
Shanghai Charms Hotel Shanghai
Shanghai Charms Hotel Hotel Shanghai

Frequently asked questions

Does Shanghai Charms Hotel offer free cancellation for a full refund?
Yes, Shanghai Charms Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Shanghai Charms Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Shanghai Charms Hotel?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Shanghai Charms Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Shanghai Charms Hotel?
Yes. Self-parking costs CNY 20 per stay.
What are the check-in and check-out times at Shanghai Charms Hotel?
You can check in from 2:00 PM - 6:00 PM. Check-out time is noon.
What is there to do at Shanghai Charms Hotel and nearby?
Shanghai Charms Hotel has a seasonal outdoor pool and spa services.
Are there restaurants at or near Shanghai Charms Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include New World Hotel (3-min walk), Starbucks (4-min walk) and 老正新 (4-min walk).
What's the area around Shanghai Charms Hotel like?
Shanghai Charms Hotel is in Downtown Shanghai, a short 5-minute walk from People's Square Station and 4 minutes' walk from Nanjing Road Shopping District. Travellers say that this hotel is in a good location.

Reviews

6.4

Good

6.2/10

Cleanliness

6.2/10

Staff & service

5.8/10

Amenities

5.9/10

Property conditions & facilities

Reviews

10/10 Exceptional

David, 6-night trip
Verified Hotels.com guest review

4/10 Fair

Samuel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Location good.
3-night family trip
Verified Hotels.com guest review

8/10 Very good

Good location within walking distance from MRT People Square station.
1-night family trip
Verified Orbitz guest review

2/10 Poor

Room stunk. WIFI didnt work. Never again. Lobby is ok and staff pleasant but place is not what i recommend
2-night business trip
Verified Orbitz guest review

8/10 Very good

Location is excellent for shopping & dining, just one street from Nanjing Rd pedestrian street. Room is clean. Staff courteous.
TREVOR, 5-night trip
Verified Expedia guest review

6/10 Good

3-night trip
Verified Expedia guest review

8/10 Very good

Location is quite good, front near busy street - Nanjing (tourist street) - at the back local food and super market
Thien, 2-night romance trip
Verified Expedia guest review

2/10 Poor

1-night trip
Verified Wotif guest review

8/10 Very good

The 24 hour check-in time is misleading and is a false advertisement. I came around 2am and wasn't able to check-in. I needed to fork out additional money just to be able to get a room. Frontdesk wasn't pretty helpful. Asides from these my overall stay was not bad, cleaning staff was pretty good and location is pretty convenient.
1-night family trip
Verified Hotels.com guest review