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Best Western Plus Congress Hotel

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View from room
Seasonal outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas
Seasonal outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas
Seasonal outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas
Executive Room, 1 King Bed | Balcony

Overview of Best Western Plus Congress Hotel

Best Western Plus Congress Hotel

4.0 star property
4-star hotel in Kentron with 2 bars/lounges and spa

8.4/10 Very Good

199 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
The price is $91
Price available on 12/2/2022
Map
1 Italy Street, Yerevan, 0010
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Seasonal outdoor pool
  • Children's pool
  • Pool bar
  • Room service
  • 24-hour business center
  • Conference center
For families
  • Children's pool
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Kentron

Getting around

  • Yerevan (EVN-Zvartnots Intl.) - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Mozaic Sky Restaurant - 2 min walk
  • Tiziano - 3 min walk
  • Elie´s Lahmajun - 4 min walk
  • El Sky - 4 min walk
  • Tavern Yerevan - 5 min walk

About this property

Best Western Plus Congress Hotel

Best Western Plus Congress Hotel offers an airport shuttle (available 24 hours) for AMD 8000 per vehicle one-way. Guests can visit the spa to indulge in massages or mani/pedis, and Accent Restaurant serves local and international cuisine. Other highlights at this upscale hotel include 2 bars/lounges, a poolside bar, and a 24-hour fitness center. The helpful staff and restaurant get good marks from fellow travelers.

Languages

English, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 126 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Pets

  • Pets stay free (2 per room, up to 11 lbs)
  • Service animals welcome
  • Pets must be supervised

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:30 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Barbecue grills
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's pool

What to do

  • Fitness classes
  • Winery tours nearby

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Computer station
  • Conference center (3229 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Art gallery on site
  • Shopping mall on site
  • Full-service spa
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • English
  • Russian

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Health Club. Services include massages and manicures and pedicures. The spa is open daily.

Dining

Accent Restaurant - Overlooking the pool, this restaurant specializes in local and international cuisine.
Vincent Lobby Bar - Onsite lobby lounge. Open 24 hours. Open daily.
Vincent Wine Room - This wine bar specializes in local and international cuisine. Open 24 hours. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of AMD 7500 per person (approximately)
  • Airport shuttle service is offered for an extra charge of AMD 8000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 9 to September 30:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for AMD 13500.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: AMD 15000

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 9:00 PM
  • The seasonal pool is open from May to October

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site.

This property accepts credit cards and cash.

Also known as

Best Western Congress
Best Western Plus Congress Hotel Yerevan
Best Western Congress Hotel Yerevan
Best Western Congress Yerevan
Best Western Yerevan
Yerevan Best Western
Best Western Plus Congress Yerevan
Best Western Plus Congress
Plus Congress Hotel Yerevan
Best Western Plus Congress Hotel Hotel
Best Western Plus Congress Hotel Yerevan
Best Western Plus Congress Hotel Hotel Yerevan

Frequently asked questions

Does Best Western Plus Congress Hotel offer free cancellation for a full refund?
Yes, Best Western Plus Congress Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Best Western Plus Congress Hotel?
As of Dec 1, 2022, prices found for a 1-night stay for 2 adults at Best Western Plus Congress Hotel on Dec 2, 2022 start from $91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Best Western Plus Congress Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Best Western Plus Congress Hotel?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 9:00 PM.
Are pets allowed at Best Western Plus Congress Hotel?
Yes, pets stay free, with a limit of 2 per room and maximum weight of 11 lbs per pet. A deposit of AMD 15000 is required. Service animals are exempt from fees.
Is parking offered on site at Best Western Plus Congress Hotel?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Best Western Plus Congress Hotel?
Yes, an airport shuttle is available. The charge is AMD 8000 per vehicle one-way.
What are the check-in and check-out times at Best Western Plus Congress Hotel?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Best Western Plus Congress Hotel and nearby?
Onsite recreation at Best Western Plus Congress Hotel includes aerobics. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a seasonal outdoor pool. Best Western Plus Congress Hotel also has a 24-hour fitness center and a sauna, as well as a garden.
Are there restaurants at or near Best Western Plus Congress Hotel?
Yes, Accent Restaurant offers local and international cuisine and pool views. Nearby restaurants include Elie´s Lahmajun (4-min walk), El Sky (4-min walk), and Tavern Yerevan (5-min walk).
What's the area around Best Western Plus Congress Hotel like?
Best Western Plus Congress Hotel is in Kentron, a short 5-minute walk from Republic Square and 7 minutes' walk from Blue Mosque.

Overall score and ratings

8.4

Very Good

8.6/10

Cleanliness

8.7/10

Staff & service

8.2/10

Amenities

8.1/10

Property conditions & facilities

7.9/10

Eco-friendliness

8/10 Very Good

Welcoming Staff
Great stay, very welcoming staff - happy to help with local knowledge, directions, travel, food choices etc. Hotel clean & tidy, plentiful breakfast options. Good overall experience.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sarah, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Telma, 19-night trip
Verified Hotels.com guest review

2/10 Poor

Hagop, 14-night trip
Verified Expedia guest review

6/10 Good

Good: The swimming area and pool was good. Not So Good: The bed. It was not a king size bed. it was two twin that they were put together. There was no fitted sheet on the bed, and in the middle of the night there was a big gape between the two beds, therefore the sheet would came out and we were actually finding ourselves sleeping on the mattress. I also had a extra bed for my kid, but it was extremally uncomfortable. The staff were nice and they spoke English, but not so much knowledgeable about the area such as where we may find a PCR test site or where is a groceries store.
Tammy, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing
Armen, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Irina, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Not recommended!!!
I expected this hotel to be top-notch because it was Best Western Plus. However, the service and hospitality were terrible. They charge you for the minibar but it was not stated anywhere before booking the room. Also, the “king-sized bed” was a big joke. It was just two double beds put together and I would get stuck in the middle of it. The room was EXTREMELY hot. My husband and I tried asking for someone to help us fix it, but nothing would work.. come to find out that the entire building was already set at a certain temperature. So, why have thermostats in the room?! We had to keep the window open to circulate some air and not suffocate. The TV was pixelated and barely changed channels. The only good thing about this hotel was the location. You basically have to pay to breathe at this hotel. Choose elsewhere for your stay. I wasted my hard earned money here.
As you can see, the bed is separated. Just imagine sleeping and finding yourself sinking as you roll over…
What is this? The quality was terrible.
7-night trip
Verified Hotels.com guest review

8/10 Very Good

great location. friendly staff. great restaurant and breakfast
BRENDAN FRANCIS, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location
rola, 1-night family trip
Verified Expedia guest review