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Peppers Beach Club and Spa - Palm Cove

Photo gallery for Peppers Beach Club and Spa - Palm Cove

3 outdoor pools, pool loungers
On the beach
3 outdoor pools, pool loungers
3 outdoor pools, pool loungers
3 outdoor pools, pool loungers

Overview of Peppers Beach Club and Spa - Palm Cove

UNESCO Sustainable Travel Pledge

Peppers Beach Club and Spa - Palm Cove

5.0 star property
Palm Cove beachfront hotel with 3 outdoor pools, spa

8.8/10 Fabulous

935 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Airport transfer
  • Gym
Map
123 Williams Esplanade, Palm Cove, QLD, 4879
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Outdoor tennis court
  • Fitness centre
  • Valet parking
  • Children's pool
  • Spa tub
  • Pool bar
  • Swim-up bar
For families
  • Children's pool
  • Fridge
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Palm Cove
  • Great Barrier Reef - 1 min drive

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 29 min drive
  • Redlynch Station - 22 min drive
  • Freshwater Station - 23 min drive
  • Cairns Station - 26 min drive
  • Airport shuttle (surcharge)

Restaurants

  • 27 Degrees - 2 min walk
  • Numi - 7 min walk
  • Wok On Noodle Bar - 8 min walk
  • Nu Nu Restaurant - 9 min walk
  • Temple of Tastes Restaurant - 14 min walk

About this property

Peppers Beach Club and Spa - Palm Cove

Peppers Beach Club and Spa - Palm Cove is a great choice for your beach stay in Cairns. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps and facials. Offering ocean views, Lime & Pepper Restaurant serves breakfast, lunch and dinner. This luxurious hotel also features a poolside bar, a fitness centre and an outdoor tennis court. The pool and helpful staff get good marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 108 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service. All Ocean room types have stair access only.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Free secured, covered on-site self-parking
  • On-site valet parking (AUD 5.00 per day)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • BBQs
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Pool gate

What to do

  • On the beach
  • Tennis

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • 3 outdoor pools
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • WiFi (surcharge)
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Exclusive Spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Lime & Pepper Restaurant – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner. Reservations are required.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: AUD 200 per stay

Optional extras

  • WiFi is available in guest rooms for AUD 19.95 per night (rates may vary)
  • Airport shuttle service is offered for an extra charge of AUD 22.00 per person (one-way)
  • Credit card charges are subject to an extra charge

Parking

  • Valet parking costs AUD 5.00 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

This property does not have lifts.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Peppers Beach Club Palm Cove Hotel
Peppers Beach Club Palm Cove Resort
Peppers Beach Club Resort
Peppers Beach Club Palm Cove
Peppers Beach Club
Peppers Beach Club Spa Palm Cove
Peppers Palm Cove Palm Cove
Peppers Beach Club Spa Palm Cove
Peppers Beach Club and Spa - Palm Cove Hotel
Peppers Beach Club and Spa - Palm Cove Palm Cove
Peppers Beach Club and Spa - Palm Cove Hotel Palm Cove

Frequently asked questions

Does Peppers Beach Club and Spa - Palm Cove offer free cancellation for a full refund?
Yes, Peppers Beach Club and Spa - Palm Cove does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Peppers Beach Club and Spa - Palm Cove?
As of 7 December 2022, prices found for a 1-night stay for 2 adults at Peppers Beach Club and Spa - Palm Cove on 8 December 2022 start from €189, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Peppers Beach Club and Spa - Palm Cove?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Peppers Beach Club and Spa - Palm Cove?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Peppers Beach Club and Spa - Palm Cove?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Peppers Beach Club and Spa - Palm Cove?
Yes, there's free self parking.
Is an airport shuttle service offered by Peppers Beach Club and Spa - Palm Cove?
Yes, an airport shuttle is available. The charge is AUD 22.00 per person one-way.
What are the check-in and check-out times at Peppers Beach Club and Spa - Palm Cove?
You can check in from 2:00 PM - anytime. Check-out time is 10 AM. Contactless check-out is available.
What is there to do at Peppers Beach Club and Spa - Palm Cove and nearby?
Practise your swing on the tennis courts. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. Peppers Beach Club and Spa - Palm Cove also has a fitness centre and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Peppers Beach Club and Spa - Palm Cove?
Yes, Lime & Pepper Restaurant offers ocean views. Nearby restaurants include Numi (7-min walk), Wok On Noodle Bar (8-min walk) and Nu Nu Restaurant (9-min walk).
Does Peppers Beach Club and Spa - Palm Cove have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Peppers Beach Club and Spa - Palm Cove like?
Peppers Beach Club and Spa - Palm Cove is a short 1-minute walk from Great Barrier Reef and 8 minutes' walk from Palm Cove Beach. The local area is walkable and popular for its beaches.

Overall score and ratings

8.8

Fabulous

8.7/10

Cleanliness

8.7/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

6/10 Good

I think the rooms are a A little tired and could do with a refresh
Gay, 3-night trip
Verified Hotels.com guest review

6/10 Good

Great location and the rooms are very good. The hotel though is overly family friendly, to the point it is difficult for couples to say use the spa pool without kids hitting each other with noodles. There are signs about keeping watch of their children but some parents seem to be on holiday from parenting. I think it would be better if the pool area could be segregated into adults only area. Pool loungers are also a short supply, and again signs are out to stop people reserving loungers, but some loungers had towels on all day and we barely saw anyone use them. The pool bar also needs a system upgrade, took 15 mins to order and pay for a beer, wine and a portion of wedgies. Staff seemed busy but doing a lot of non value added work.
Robert, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location and facilities. Lagoon pool or serenity pool were great options. Dining was good, excellent and very affordable buffet breakfast. Will be back assp.😊😊
Jos, 5-night romance trip
Verified Wotif guest review

8/10 Very good

Property is in a great location and rooms are comfortable. The building is a bit tired and some of the furnishings need updating but didn’t spoil our stay.
elizabeth, 4-night family trip
Verified Expedia guest review

8/10 Very good

Not exactly a 5star but would stay again.
Convenient location right next to everything. Right across the road from beach, close to shops and on main strip. Staff where polite and friendly. Pool area is the asset to this hotel! Breakfast was average and the cleanliness of the rooms was average also. I think price for most people would be a little high but given the time of year an influx of visitors can’t complain.
Panos, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Need updated
Hans, 7-night trip
Verified Wotif guest review

10/10 Exceptional

Beautiful pool area and pool bar. Restaurants close buy and shops too. Lovely room with outdoor spa.
Joanne, 4-night romance trip
Verified Wotif guest review

8/10 Very good

Great, kid friendly resort. Daughter loved the pool The rooms were well set up for a family with washing machine etc. The extra $20 to get 'late' checkout (11am) was not ideal given nightly cost.
Emily, 3-night family trip
Verified Expedia guest review

8/10 Very good

Very good location for everything! Pools are so good especially the one for adults only
Jing, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Lorrie, 3-night trip
Verified Wotif guest review