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All properties in Cairns (and vicinity), Queensland, Australia

Peppers Beach Club and Spa - Palm Cove

5-star beachfront resort with spa, near Palm Cove Beach

  • Free WiFi in lobby and free parking
From
$233

Image gallery

  • Poolside Bar
  • Poolside Bar
  • Beach
  • Outdoor Pool
  • Poolside Bar
Poolside Bar. Image 1 of 111
1 / 111Poolside Bar
123 Williams Esplanade, Cairns (and vicinity), 4879, QLD, Australia
8.6.Fabulous.
  • Beautiful!!! Both resort & employees!! Even in midst of Coronavirus and construction at…

    Mar 11, 2020

  • Great location, a big problem with lack of staff or poorly trained staff.

    Mar 5, 2020

See all 241 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Safe
Quiet
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 138 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 3 outdoor pools

What’s around

  • In Palm Cove
  • Palm Cove Beach - 1 min walk
  • Clifton Beach - 44 min walk
  • Wet Tropics of Queensland - 23 min walk
  • Macalister Range National Park - 24 min walk
  • Kuranda National Park - 31 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room (Resort Spa)
  • 1 Bedroom Resort
  • 2 Bedroom Resort
  • Room (Resort Spa - Weekly Housekeeping)
  • 1 Bedroom Resort - Weekly Housekeeping
  • 3 Bedroom Ocean
  • 3 Bedroom Ocean - Weekly Housekeeping
  • Garden Spa
  • 1 Bedroom Garden Penthouse
  • 3 Bedroom Resort
  • Garden Spa - Weekly Housekeeping
  • 1 Bedroom Garden Penthouse - Weekly Housekeeping
  • 3 Bedroom Resort - Weekly Housekeeping
  • Room (Ocean Spa)
  • Room (Ocean Spa- Weekly Housekeeping)
  • 1 Bedroom Ocean
  • 1 Bedroom Ocean - Weekly Housekeeping

What’s around

Landmarks

  • In Palm Cove
  • Palm Cove Beach - 1 min walk
  • Clifton Beach - 44 min walk
  • Wet Tropics of Queensland - 23 min walk
  • Macalister Range National Park - 24 min walk
  • Kuranda National Park - 31 min walk
  • Clifton Village Shopping Centre - 37 min walk
  • Kewarra Beach - 3 mi / 4.9 km
  • Great Barrier Reef - 8.3 mi / 13.3 km
  • Mount Formartine North Summit - 4.2 mi / 6.7 km
  • Smithfield Conservation Park - 5.2 mi / 8.3 km

Getting around

  • Cairns Intl. Airport (CNS) - 28 min drive
  • Redlynch Station - 22 min drive
  • Freshwater Station - 24 min drive
  • Cairns Station - 26 min drive
  • Airport shuttle (surcharge)
map
See on map
123 Williams Esplanade, Cairns (and vicinity), 4879, QLD, Australia

At a glance

Hotel size

  • This hotel has 138 rooms

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service. All Ocean room types have stair access only.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free secured, covered onsite self parking
  • Onsite valet parking (AUD 5.00 per day)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Number of outdoor pools - 3
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Swim-up bar
  • Tennis on site
  • Spa tub
  • Pool sun loungers

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Garden
  • Picnic area

Accessibility

  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Things to enjoy

  • Balcony

Freshen up

  • Shower only
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Exclusive Spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Lime & Pepper Restaurant - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Reservations are required.

Small print

Also known as

  • Peppers Beach Club Palm Cove
  • Peppers Beach Club and Spa - Palm Cove Palm Cove
  • Peppers Beach Club and Spa - Palm Cove Resort Palm Cove
  • Peppers Club Hotel Palm Cove Beach
  • Peppers Beach Club Palm Cove Hotel
  • Peppers Beach Club Palm Cove Resort
  • Peppers Beach Club Resort
  • Peppers Beach Club
  • Peppers Beach Club Spa Palm Cove
  • Peppers Palm Cove Palm Cove
  • Peppers Beach Club and Spa - Palm Cove Resort

Optional extras

Credit card charges are subject to an extra charge

Valet parking costs AUD 5.00 per day

Airport shuttle service is offered for an extra charge of AUD 22.00 per person (one-way)

WiFi is available in guestrooms for AUD 19.95 per night (rates may vary)

Policies

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

Deposit: AUD 200 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Peppers Beach Club and Spa - Palm Cove does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 3 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - anytime. Check-out time is 10 AM. Contactless check-out is available.
  • Yes, Lime & Pepper Restaurant offers ocean views. Nearby restaurants include Numi (7-min walk), Anita's Spice Restaurant (8-min walk), and Jack and shanan's (8-min walk).
  • Yes, an airport shuttle is available. The charge is AUD 22.00 per person one-way.
  • Practice your swing on the tennis courts. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. Peppers Beach Club and Spa - Palm Cove also has a fitness center and spa services, as well as a picnic area and a garden.
8.6.Fabulous.
  • 10.0.Exceptional

    Denise was very helpful in getting a refund back to us for not having a shuttle at the airport when we arrived and had to take a taxi!

    2 night family trip, Feb 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Loved the proximity to the beach and the hotel's sand beach pool. The restaurants were great and staff were helpful

    3 night trip, Feb 21, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    This property is beautiful and in an amazing place (half way between Cairns and Port Douglas). The pool area includes a large salt water pool and a fresh water pool.

    2 night family trip, Jan 1, 2020

    Verified Orbitz guest review

  • 8.0.Very Good

    Peppers location on the beach, gorgeous entryway and beautiful pools made the stay amazing. The staff was helpful when we needed assistance. I think the rooms could use some updating, which would make the value seem better.

    Shannon, 3 night family trip, Dec 23, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Good breakfast Nice area Places to eat near by Nice pool Attractions are about 30 min away (ports for reefs, Animal parks, attractions) Gym WiFi is very weak

    5 night romance trip, Dec 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    A nice vacation spot. I especially liked the pool area and the suite we had there overlooking the pool area. Actually there are three pools and a true pool bar (stools in the water) Nice temperature for the pool water also. People were great. Location in Palm Cove was great.

    3 night romance trip, Nov 10, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    It is a lovely property and really well laid out.

    7 night romance trip, Oct 13, 2019

    Verified Expedia guest review

  • 6.0.Good

    Did not live up to expectations

    We traveled to Palm Cove with two other families, and all of us stayed at the Peppers Beach Club. From the photos and reviews, we had decently high expectations. Sadly, the resort and experience did not live up to those expectations, especially the Wifi. The resort and the rooms are not as nice as the photos. We had a two bedroom unit, which was a decent size and had decently comfortable beds, but the rest of the unit was just so-so. A big negative was that there was almost no counter space in the bathrooms. And the biggest negative, something they do not advertise, is that the Wifi is limited to 500mb per day and was extremely spotty and intermittent. If you need to do any form of work while on holiday or would like any internet access, I would stay somewhere else. The nicest part of the resort was the pool area, which the kids enjoyed. The service was decent, although some of the restaurant waitstaff had a pretty indifferent attitude. The most helpful staff was the concierge, who was knowledgeable and provided a lot of honest guidance on activities. All three families had the same experience. All of us felt the resort was ok, but none of us would stay there again.

    Mitchell, 6 night family trip, Jul 4, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Location is excellent as is the condition and quality of the room we stayed in. Beautiful hotel.

    1 night family trip, Mar 26, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Nice spot for Cannes, close to food, beach like pool for kids, spacious rooms

    3 night family trip, Mar 9, 2019

    Verified Orbitz guest review

See all 241 reviews