Luxury hotel with restaurant, connected to a shopping centre, near Frankfurt Trade Fair
8.6 out of 10 Fabulous
8.6/10 Fabulous
1,002 verified Hotels.com guest reviews
Property highlights
Pet-friendly
Parking available
Free WiFi
Restaurant
Gym
Bar
Vilbeler Str. 2, Frankfurt, HE, 60313
Main amenities
Daily housekeeping
Restaurants and bar/lounge
Breakfast available
Fitness centre
Sauna
Self parking
Room service
24-hour business centre
Business centre
5 meeting rooms
24-hour front desk
Coffee/tea in a common area
For families
Rollaway/extra beds
Private bathroom
Separate sitting area
Premium TV channels
Daily housekeeping
Laundry facilities
Room options
About this area
What's nearby
In Innenstadt
Frankfurt Trade Fair - 35 min walk
MyZeil - 2 min drive
Römerberg - 2 min drive
Frankfurt Christmas Market - 3 min drive
Alte Oper - 4 min drive
Main Tower - 3 min drive
Skyline Plaza - 5 min drive
Festhalle Frankfurt - 7 min drive
Congress Center Messe Frankfurt - 7 min drive
Deutsche Bank Park - 9 min drive
Getting around
Frankfurt Airport (FRA) - 22 min drive
Mainz (QFZ-Mainz Finthen) - 37 min drive
Konstablerwache Station - 4 min walk
Frankfurt (Main) Ost Station - 22 min walk
Frankfurt (Main) Süd Station - 26 min walk
Hessendenkmal Tram Stop - 4 min walk
Börneplatz Tram Stop - 7 min walk
Börneplatz -Stoltzestraße Tram Stop - 7 min walk
Restaurants
Dim Sum Haus - 1 min walk
Koh Samui - 3 min walk
Iwase - 1 min walk
Zeil Kebap - 2 min walk
Zwölf Apostel - 1 min walk
Map
About this property
NH Collection Frankfurt City
At NH Collection Frankfurt City, you'll be within a 10-minute drive of Frankfurt Trade Fair and Deutsche Bank Park. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. The overall property condition and central location get great marks from fellow travellers. Public transportation is only a short walk: Hessendenkmal Tram Stop is 4 minutes and Börneplatz Tram Stop is 7 minutes.
Languages
English, German
At a glance
Hotel size
256 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in time from 3 PM until midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (dogs and cats only, 2 per room, up to 55 lb per pet)*
Service animals welcome
Internet
Free WiFi and wired Internet access in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 22 per day)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge)
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Water dispenser
What to do
Shopping
Working away
24-hour business centre
5 meeting rooms
Conference space (312 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2003
Safe-deposit box at front desk
Fitness centre
Sauna
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
47-inch TV
Premium satellite channels
Home comfort
Minibar
Espresso maker
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Soundproofed rooms
Pillow-top mattress
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving features in guest rooms
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
A tax is imposed by the city: EUR 2.00 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 13 to 32 per person
Early check-in can be arranged for an extra charge of EUR 45 (subject to availability)
Late checkout can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for EUR 50.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 35 per pet, per stay
Parking
Self-parking costs EUR 22 per day
Policies
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
NH Collection Frankfurt City Hotel
NH Collection Frankfurt City
Nh Hotel Frankfurt
Nh Hotels Frankfurt
Nh Frankfurt City Hotel Frankfurt
NH Collection Frankfurt City Hotel
NH Collection Frankfurt City Frankfurt
NH Collection Frankfurt City Hotel Frankfurt
Frequently asked questions
Does NH Collection Frankfurt City offer free cancellation for a full refund?
Yes, NH Collection Frankfurt City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at NH Collection Frankfurt City?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 55 lb per pet. There's a charge of EUR 35 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at NH Collection Frankfurt City?
Yes. Self-parking costs EUR 22 per day.
What are the check-in and check-out times at NH Collection Frankfurt City?
You can check in from 3 PM - midnight. There's a charge of EUR 45 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at NH Collection Frankfurt City?
No, this hotel doesn't have a casino, but Casino Bad Homburg (17-min drive) is nearby.
What is there to do at NH Collection Frankfurt City and nearby?
NH Collection Frankfurt City has a sauna and a fitness centre.
Are there restaurants at or near NH Collection Frankfurt City?
Yes, there's an on-site restaurant.
What's the area around NH Collection Frankfurt City like?
NH Collection Frankfurt City is in Innenstadt, a short 4-minute walk from Hessendenkmal Tram Stop and 7 minutes' walk from MyZeil. Travellers say that the local area is very central perfect for sightseeing.
Reviews
8.6
Fabulous
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.7/10
Property conditions & facilities
8.5/10
Eco-friendliness
Reviews
8/10 Very good
3 June 2023
It will need air-conditioning in the summer.
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
1 June 2023
I hesitated about booking this property because I didn't like the room appearance. And indeed the rooms are on the small side though fairly cleverly laid out. But, I felt like they showered me with amenities starting with an incredible sumptuous breakfast. These folks are really trying! Hint: if you want a quiet room, ask for a room in back. Absolutely, dead quiet. Fairly good climate control and daily maid service. The not so good: suprised the room had no iron. I could not get an English channels on TV. They had a tech look at this issue, but evidently there was nothing to be done, though they didn't communicate this to me. Some equipment in the fitness room needed repair
Verified traveller
5-night trip
Verified Hotels.com guest review
8/10 Very good
22 May 2023
Great location, good value for money
Great location and very good room. No AC (only fan) was a bit a of a letdown
Verified traveller
5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
30 April 2023
Nice Hotel for Weekend Getaway
Good location, easy to walk to attractions and food nearby. Breakfast was excellent
Andrew
Andrew, 2-night trip
Verified Hotels.com guest review
8/10 Very good
16 April 2023
Peter
Peter, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 April 2023
Lovely and Safe location in Frankfurt
excellent location, compare to the central station area, it's located in a very safe area in Frankfurt but still close to all the city attractions and shoppings. Friendly and helpful staff, and thank you for a free upgrade to our room.
Ka Leung
Ka Leung, 2-night trip
Verified Hotels.com guest review
8/10 Very good
27 March 2023
Nice suite
I had a suite. Nice size, very comfortable bed. Amenities on the almost none side, but I usually take my own toiletries.
I didn't have the possibility of early check in, and the free continental breakfast as a VIP customer wasn't offered. Location is very good, less than ten minutes walk to most of the touristic places and just 5 minutes walk away from the S-bahn
Valeria
Valeria, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 March 2023
Really nice hotel
Nice hotel, easy to find, very close to S Bahn station. Very comfortable room.
Staff were very nice.
Great room service. Plentiful breakfast.
Carl
Carl, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 March 2023
Peter
Peter, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
27 February 2023
Excellent stay at the NH through Expedia's VIP programme. Central location and very friendly staff. The fitness room is tiny, I did not use the attached spa area (which looked very nice).