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San Clemente Palace Kempinski Venice

Luxury hotel with full-service spa, connected to the convention center, near St. Mark's Square

  • Free continental breakfast and free WiFi

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Isola di San Clemente, 1, Venice, 30124, VE, Italy
9.2.Superb.
  • Pros: Beautiful location Friendly staff Cons: Room was 1 hour late - forgot our name…

    Oct 20, 2021

  • Beautiful hotel on it's own private island. Staff was great, easy to get in and out of…

    Sep 22, 2019

See all 72 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Transportation options
Convenient
Dining options

The following facilities or services will be unavailable from October 3 2021 to November 14 2021 (dates subject to change):
  • Dining venue(s)
    • Pool
    • Free WiFi
    • Pet-friendly
    • Airport transfer
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 196 guestrooms
    • Daily housekeeping
    • Marina
    • 3 restaurants and 3 bars/lounges
    • Full-service spa
    • Free children's club

    For families

    • Cribs/infant beds (surcharge)
    • Playground on site
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Supervised childcare/activities (surcharge)

    What’s around

    • On the waterfront
    • Bridge of Sighs - 25 min walk
    • St Mark's Campanile - 27 min walk
    • St. Mark's Basilica - 27 min walk
    • Doge's Palace - 28 min walk
    • St. Mark's Square - 30 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Room, Lagoon View (Grand)
    • Junior Suite (Navigante)
    • Suite (San Clemente)
    • Deluxe Room, Courtyard View (Grand)
    • Junior Suite, Lagoon View
    • Suite (Marco Polo)
    • Suite (Lido)
    • Deluxe Room, Lagoon View
    • Junior Suite, Courtyard View (Garden)
    • Suite (Lagoon)
    • Deluxe Room, Courtyard View (Garden)
    • Suite (Tiepolo)
    • Suite (Tintoretto)
    • Superior Room, Courtyard View (Garden)
    • Suite (Venice)
    • Superior Room
    • Suite (Giardini)
    • Suite, 2 Bedrooms (Tiepolo)
    • Room (Lido Residence)
    • Suite, 2 Bedrooms (Villa Giardini)

    What’s around

    Landmarks

    • On the waterfront
    • Bridge of Sighs - 25 min walk
    • St Mark's Campanile - 27 min walk
    • St. Mark's Basilica - 27 min walk
    • Doge's Palace - 28 min walk
    • St. Mark's Square - 30 min walk
    • Venetian Arsenal - 30 min walk
    • Peggy Guggenheim Museum - 31 min walk
    • Palazzo Grassi - 32 min walk
    • Grand Canal - 33 min walk
    • La Fenice Opera House - 33 min walk

    Getting around

    • Marco Polo Airport (VCE) - 53 min drive
    • Venezia Ferryport Station - 38 min drive
    • Venice Santa Lucia Station - 40 min drive
    • Venice (XVQ-Santa Lucia Rail Station) - 40 min drive
    • Airport shuttle (surcharge)
    • Train station drop-off (surcharge)
    • Train station pick-up (surcharge)
    • Ferry terminal shuttle
    • Cruise terminal shuttle (surcharge)
    • Shopping center shuttle (surcharge)
    • Beach shuttle (surcharge)
    • Casino shuttle (surcharge)
    map
    See on map
    Isola di San Clemente, 1, Venice, 30124, VE, Italy

    At a glance

    Hotel size

    • This hotel has 196 rooms
    • This hotel is arranged over 3 floors

    Arriving/leaving

    • Check-in time 2:00 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    The check-in location differs from the property location. To check in, go to Lady in Red Desk If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Babysitting/childcare*
    • Free children's club

    Pets

    • Pets allowed (dogs and cats only)*
    • Restrictions apply*
    • 2 per room (up to 18 lbs)
    • Pets must be supervised

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle (available 24 hours)*
    • Train station shuttle (available 24 hours)*
    • Cruise terminal shuttle*
    • Ferry terminal shuttle*

    Parking

    • No onsite parking
    *See fees and policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • Children's club (free)
    • In-room childcare (surcharge)
    • Supervised childcare/activities (surcharge)

    Food and drink

    • Free continental breakfast daily
    • 3 restaurants
    • 3 bars/lounges
    • Snack bar/deli
    • Poolside bar
    • 24-hour room service
    • Free reception
    • Coffee/tea in a common area
    • Barbecue grills

    Things to do

    • Beach shuttle (surcharge)
    • Fitness facilities
    • Outdoor tennis courts - 1
    • Full-service spa
    • Spa treatment room(s)
    • Playground on site
    • Golf lessons available nearby
    • Marina on site
    • Tennis on site
    • Steam room
    • Sauna

    Working away

    • 24-hour business center
    • Business center
    • Number of meeting rooms - 6
    • Conference space
    • Conference space size (feet) - 6458
    • Conference space size (meters) - 600
    • Conference center
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or town car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 4
    • Year Built - 1600
    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Garden
    • Picnic area
    • Terrace
    • Library

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible public restroom
    • Wheelchair-accessible concierge desk
    • Assistive listening devices in meeting rooms
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible spa
    • Wheelchair-accessible pool
    • Wheelchair-accessible meeting spaces/business center
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge
    • Visual alarms in hallways
    • Handrails in stairways
    • Bathroom emergency pull cord

    Languages Spoken

    • English
    • French
    • German
    • Italian
    • Spanish
    • Turkish

    In the room

    Home comforts

    • Air conditioning
    • Bathrobes
    • Slippers
    • Iron/ironing board (on request)

    Sleep well

    • Blackout drapes/curtains
    • Soundproofed rooms
    • Premium bedding
    • Sleep Number by Select Comfort mattress

    Things to enjoy

    • In-room massage available

    Freshen up

    • Separate bathtub and shower
    • Rainfall showerhead
    • Bidet
    • Free toiletries
    • Hair dryer

    Be entertained

    • 42-inch flat-screen TV
    • Premium TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Spa

    Merchant of Venice SPA has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

    The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

    Dining

    Insieme Restaurant - Overlooking the garden, this buffet restaurant specializes in local cuisine and serves breakfast and brunch. Guests can enjoy alfresco dining (weather permitting).

    La Dolce Restaurant & Bar - This poolside restaurant specializes in local cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

    Acquerello Restaurant - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

    Sunset Bar - Overlooking the ocean, this cocktail bar serves light fare only. Happy hour is offered. Open daily.

    Clemente Bar - Overlooking the ocean, this lobby lounge serves light fare only. Happy hour is offered. Open daily.

    Recreation

    On Site

    • Fitness facilities
    • Marina on site
    • Outdoor tennis courts -
    • Sauna
    • Steam room
    • Tennis on site
    • Playground on site

    Nearby

    • Golf lessons available nearby

    Awards and affiliations

    The property is a member of the Leading Hotels of the World and Historic Hotels of the World.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges by the property at check-in or check-out:

    • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January.
    • A tax is imposed by the city: From 1 January - 31 January, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.
    • A tax is imposed by the city: From 1 February - 31 December, EUR 5.00 per person, per night for adults; EUR 2.50 per night for guests aged 10-16 years old.

    Optional extras

    • Airport shuttle service is offered for an extra charge of EUR 145 per vehicle (one-way, Maximum occupancy 6)
    • Cruise ship terminal shuttle, ferry terminal shuttle, and train station pick-up service is offered for an extra charge
    • Beach shuttle, casino shuttle, and shopping center shuttle service is offered for an extra charge
    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Children and extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • In-room babysitting is available for an extra charge
    • Childcare is available for an extra charge
    • Cribs/infant beds are available for EUR 50.0 per day
    • Rollaway beds are available for EUR 100.0 per day
    • Babysitting/childcare is available for an extra charge
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pets are allowed for an extra charge of EUR 70 per accommodation, per night
    • Service animals exempt from fees
    • Contact the property at the number on the booking confirmation for details on pet restrictions

    Pool, spa, and gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Children under 15 years old are not allowed in the spa without adult supervision
    • Guests under 10 years old are not allowed in the spa
    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Only registered guests are allowed in the guestrooms.

    This property uses eco-friendly cleaning products.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

    This property accepts credit cards and cash.

    Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

    Also known as

    • San Clemente Palace Kempinski Venice
    • San Clemente Palace Kempinski
    • San Clemente Palace Hotel And Resort
    • San Clemente Palace Hotel Venice
    • San Clemente Palace Kempinski Venice Hotel Venice
    • San Clemente Kempinski Venice
    • San Clemente Palace Kempinski Venice Hotel
    • San Clemente Palace Kempinski Venice Venice
    • San Clemente Palace Kempinski Venice Hotel
    • San Clemente Palace Kempinski Hotel

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, San Clemente Palace Kempinski Venice does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Sorry, there's no onsite parking at San Clemente Palace Kempinski Venice.
    • Yes, there's a pool.
    • Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 18 lbs per pet. There's a charge of EUR 70 per accommodation, per night. Service animals are exempt from fees.
    • You can check in from 2:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Yes, there are 3 onsite restaurants, featuring alfresco dining, local cuisine, and garden views. The dining venue will be unavailable from October 3 2021 to November 14 2021 (dates subject to change). Nearby restaurants include Trattoria Altanella (7-min walk), Trattoria Ai Cacciatori (7-min walk), and La Palanca (9-min walk).
    • Yes, an airport shuttle is available. The charge is EUR 145 per vehicle one-way.
    • No, this hotel doesn't have a casino, but Casino of Venice (2.2 mi) and Ca' Noghera Casino of Venice (7.6 mi) are both nearby.
    • Practice your swing on the tennis courts. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy other amenities such as 3 bars and a sauna. San Clemente Palace Kempinski Venice also has a steam room and a picnic area, as well as a garden.
    9.2.Superb.
    • 8.0.Very Good

      Loved everything in this beautiful hotel except it would have been nice to have an English speaking channel other than Al Jazeera

      5 night family trip, Sep 16, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      The staff was very help full and patient with us on our limited Italian. Would stay again

      4 night trip, Jul 26, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      This was an awesome resort to stay at for our anniversary! The property and rooms were elegant and the setting very romantic! Unfortunately, our luggage was lost on our way to Venice, but the concierge staff bent over backwards during our entire stay to try to help us locate it! Thank you!!

      3 night romance trip, Jul 24, 2019

      Verified Orbitz guest review

    • 10.0.Exceptional

      We loved the San Clemente and would absolutely stay here again. The rooms were spacious, the grounds beautiful, and the service excellent throughout, beginning with check-in. I would add that the air conditioning works exceptionally well, something to consider with the increasingly warmer summers. If I could change anything, it would be to lower the prices on both alcoholic and non-alcoholic drinks (especially water and Aperol spritz) -- they are always high at hotels, which I understand from a margin perspective and incorporate into planning, but I think veers close to customer gouging in some instances since most of the people ordering are hotel guests and it's not as if one can walk outside and find another option.

      Jan, 4 night family trip, Jul 19, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Stunning location, staff were almost all excellent. The views and facilities are all amazing. The breakfast buffet was extensive, but not great selections for Americans; i.e. really runny (wet) scrambled eggs. Also, the items were not timely replenished. They had an area with some Chinese Food selections, which were great, but they were almost always completely out of those items. One morning, they were out of the Chinese food by 8:45 and it was never restocked for approximately 1 hour. The hotel was preparing for a wedding at the time of our departure, which made our last day a bit hectic and not relaxing. The shuttle service is great, but does not leave early enough for some tours. Despite these comments, our overall stay was excellent!

      Alicia, 5 night family trip, May 25, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      It was Grand , beautiful and luxurious The staff were wonderful. I loved this hotel!

      Sh, 5 night romance trip, Apr 27, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Great location,beautiful hotel.

      We had a fantastic stay at the hotel. Wonderful place. Great service and very good breakfast. The room was spacious and well appointed. Natalia at reception was fantastic at check in and check out. Will definitely return.

      Neeta, 3 night family trip, Apr 23, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Oasis off Venice

      I highly recommend staying out of the madness of Venice on this lovely private island. The grounds are exceptional and while the hotel could use a room facelift, we thoroughly enjoyed our time. Amazing value for the price.

      Carla, 3 night family trip, Apr 19, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Everything from the moment we arrived was perfect. The staff was extremely helpful and polite. Would highly recommend this hotel to anyone. We look forward to our next trip to this location.

      6 night trip, Apr 18, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Hubby and I are already planning our trip back. Absolutely love the property. Venice is very busy to begin with, so being able to get away from the mayhem, enjoy a sunset and drinks on a quiet retreat was perfect. They’re shuttle runs every 30 minutes which is great, however its pricey getting to the island when you arrive and leave. To head to the airport was $145 Euros and taxis wanted $90 Euros from the train station - more than NYC lol. Only wish I didn’t look up the history of the island, I had a little difficulty falling asleep night 1 thanks to my husband ha.

      2 night romance trip, Mar 28, 2019

      Verified Expedia guest review

    See all 72 reviews