All hotels in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Secrets Capri Riviera Cancun All Inclusive, Playa del Carmen

4.5-star4.5 stars
Carretera Federal 387 Chetmal CancunKm 299, Playa del CarmenQROO77710Mexico

Adults-only beachfront resort with spa, near El Camaleon Golf Club
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Tasty breakfast
Beautiful beach
Fantastic service
Delicious food
309See all 309 reviews
From 10,746 reviewsTripAdvisor Traveller Rating

Secrets Capri Riviera Cancun All Inclusive, Playa del Carmen

from $349
  • Club Tropical View 1 king Bed
  • Club (Deluxe Ocean View 1 King bed)
  • Club (Suite Tropical View,1 King)
  • Club Suite, 1 King Bed, Ocean View
  • Club Suite, 1 King Bed, Oceanfront
  • Club (Honeymoon Ocean Front,1King)
  • Club (Suite, Tropical View,2 double beds)
  • Club Tropical View 2 double beds
  • Club (Run of the House)

At a glance

Key facts

Hotel size

  • This hotel has 290 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free valet parking


  • Free shopping center shuttle

Other information

  • Smoke-free property
  • Caters to adults only
  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free breakfast
  • 6 restaurants
  • 5 bars/lounges
  • Coffee shop/café
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • On private beach
  • Beach sun loungers
  • Outdoor pool
  • Swim-up bar
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Beach umbrellas
  • Pool sun loungers
  • Spa tub
  • Beach towels
  • Pool umbrellas
  • Steam room
  • Sauna
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • One meeting room
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 3
  • Year Built 2003
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
  • Garden
  • Library
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch plasma TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis

  • Cooking
  • Dancing
  • Language
  • Yoga

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Premium food items
  • Bottled wine
  • Bottled liquor
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours


Secrets Spa by Pevonia offers treatments which combine hydrotherapy and indigenous treatments. The spa features 10 treatment rooms that include private Swiss showers, spa tubs, relaxation lounge, sauna, steam room, couple's massage suites, and hydrotherapy suites.

The spa boutique carries a wide array of aromatherapy candles, oils, chimes, body scrubs, creams, and contour products as well as prestigious beauty care lines such as Pevonia, Lanza, and Gehwol.


Coco Cafe - This restaurant specializes in international cuisine.

Secrets Capri Riviera Cancun All Inclusive, Playa del Carmen’s small print

Also known as

  • All Inclusive Capri
  • Secrets Capri Riviera Cancun Playa del Carmen
  • Secrets Capri Riviera Cancun All Inclusive
  • All Inclusive Secrets Capri Riviera Cancun
  • Capri All Inclusive
  • Capri Riviera
  • Capri Secrets Cancun
  • Secrets Capri All Inclusive
  • Secrets Capri Cancun
  • Secrets Capri Riviera Cancun
  • Secrets Capri Riviera Cancun All Inclusive Playa del Carmen


Only registered guests are allowed in the guestrooms.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Secrets Capri Riviera Cancun All Inclusive, Playa del Carmen

Top spots nearby

Recommended by this property

  • Maroma Beach (3.9 mi / 6.3 km)
  • Quinta Alegria (5.8 mi / 9.3 km)
  • Xplor Theme Park (10 mi / 16.1 km)
  • Xcaret Eco Theme Park (10.5 mi / 16.8 km)
  • Puerto Morelos Town Square (13.8 mi / 22.3 km)
  • Puerto Aventuras Marina (19.2 mi / 31 km)
  • Xpu-ha Beach (21.9 mi / 35.2 km)
  • Dos Ojos Cenote (35.2 mi / 56.6 km)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 39 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 107 min drive
  • Free valet parking
  • Free shopping center shuttle

Recent reviews

Fabulous 8.6 From 309 reviews

Secrets Capri Riviera Cancun All Inclusive, Playa del Carmen
Birthday Blues
Beautiful place. My birthday, we upgraded to have the best available oceanfront room! So excited on the end panorama view BUT the seaweed removal truck was next to our room and the bobcat with bucket went back and forth all day loading seaweed into the truck. We had to leave our room and beautiful balcony 😩. First nite room flooded from above so maintenance was in our room about an hour! As a last straw the club ocean pool next door had screaming dj and foaming parties all afternoon - again running us from our gorgeous patio. So, we would go back to this hotel with a center or south end pool view room. It was very classic Spanish architecture and elegant. We feel cheated for our upgrade and plan to contact when we get back. It really put a damper on my birthday.
Terisa, us2 night trip
Secrets Capri Riviera Cancun All Inclusive, Playa del Carmen
Will not go back
The hotel was very clean. The rooms were super nice & the cleaning staff did a great job. The service was mediocre. We had some great staff & most not so great. On the morning we were leaving, I sat by the window. The fun was glaring in & I closed the translucent curtain a little do I wasn’t blinded by the sun. A server came over & told me to move because they don’t shut the curtains on nice days. Another indent was in the Cactus lounge for lunch. We waited nearly 10 min before we got any service. Service was so unfriendly. The Japanese Restaurant was the best experience for dinner. Do not recommend the Hibatchi tables. The menu is not limited at the regular tables. We had a great waiter & delicious meal. We did a private dinner & the food was terrible. The beach staff kept the beach very clean
Pamela, us4 night romance trip

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Secrets Capri Riviera Cancun All Inclusive, Playa del Carmen

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