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Secrets Capri Riviera Cancun All Inclusive, Playa del Carmen

4.5 stars
Carretera Federal 387 Chetmal CancunKm 299, Playa del CarmenQROO77710Mexico, 800-491-6126
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Excellent4.4 / 5
Beach
Beautiful beach
Food
Delicious food
Location
Great location
Value
Value for money could be better
361See all 361 Hotels.com reviews
From 8,490 reviewsTripAdvisor Traveller Rating

Secrets Capri Riviera Cancun All Inclusive, Playa del Carmen

Hotel Info: 866-539-8117

from $284
  • Club Tropical View 2 double beds
  • Club (Suite, Tropical View,2 double beds)
  • Club Tropical View 1 king Bed
  • Club (Deluxe Ocean View 1 King bed)
  • Club (Suite Tropical View,1 King)
  • Club Suite, 1 King Bed, Ocean View
  • Club Suite, 1 King Bed, Oceanfront
  • Club (Honeymoon Ocean Front,1King)
  • Club (Run of the House)

At a glance

Key facts

Hotel size

  • This hotel has 290 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking

Offsite

  • Free shopping center shuttle

Other information

  • Smoke-free property
  • Caters to adults only
  • All-inclusive (taxes and gratuities included)

Also known as

  • All Inclusive Capri
  • Secrets Capri Riviera Cancun Playa del Carmen
  • Secrets Capri Riviera Cancun All Inclusive
  • All Inclusive Secrets Capri Riviera Cancun
  • Capri All Inclusive
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  • Secrets Capri Cancun
  • Secrets Capri Riviera Cancun All Inclusive Playa del Carmen

Policies

Only registered guests are allowed in the guestrooms.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

In the hotel

Food and drink
  • Free breakfast
  • 6 restaurants
  • 5 bars/lounges
  • Coffee shop/café
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • On private beach
  • Beach sun loungers
  • Outdoor pool
  • Swim-up bar
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Beach umbrellas
  • Pool sun loungers
  • Spa tub
  • Beach towels
  • Pool umbrellas
  • Steam room
  • Sauna
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built 2003
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
  • Garden
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch plasma TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis

Lessons/classes/games
  • Cooking
  • Dancing
  • Language
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Premium food items
  • Bottled wine
  • Bottled liquor
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours

Spa

Secrets Spa by Pevonia offers treatments which combine hydrotherapy and indigenous treatments. The spa features 10 treatment rooms that include private Swiss showers, spa tubs, relaxation lounge, sauna, steam room, couple's massage suites, and hydrotherapy suites.

The spa boutique carries a wide array of aromatherapy candles, oils, chimes, body scrubs, creams, and contour products as well as prestigious beauty care lines such as Pevonia, Lanza, and Gehwol.

Dining

Coco Cafe - This coffee shop specializes in international cuisine.

Secrets Capri Riviera Cancun All Inclusive, Playa del Carmen’s small print

Also known as

  • All Inclusive Capri
  • Secrets Capri Riviera Cancun Playa del Carmen
  • Secrets Capri Riviera Cancun All Inclusive
  • All Inclusive Secrets Capri Riviera Cancun
  • Capri All Inclusive
  • Capri Riviera
  • Capri Secrets Cancun
  • Secrets Capri All Inclusive
  • Secrets Capri Cancun
  • Secrets Capri Riviera Cancun All Inclusive Playa del Carmen

Policies

Only registered guests are allowed in the guestrooms.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 361 reviews

Secrets Capri Riviera Cancun All Inclusive, Playa del Carmen
Outstanding5.0 / 5
Great resort
Wonderfull staff, great service, beautiful room, delicious food
7 night trip with friends
Secrets Capri Riviera Cancun All Inclusive, Playa del Carmen
Excellent4.0 / 5
Short getaway
We stayed only 3 nights, but it was an easy trip. Checking was breeze, hotel people were very friendly. Spa was relaxing, clean. My husband love the hydro room.restaurants had good food, and service. Resort was not super big, one main pool. We would have liked larger resort to explore with more cafes & restaurants. Definitely great for shorter stay. Loved hibachi!!! Older crowd so not much of nightlife. Bar basically closed at midnight. Overall good stay.
3 night romance trip
Secrets Capri Riviera Cancun All Inclusive, Playa del Carmen
Good3.0 / 5
A tad disappointing...
Secrets Capri is a very clean hotel and the staff are exceptionally friendly. However, we stayed last year at Secrets The Vine, and our stay at Secrets Capri was disappointing. The quality of the food was nowhere close to the food at The Vine, and to leave Secrets Capri, the taxi fares are $15 minimum (and often closer to $30-$50). The beach at Secrets Capri has eroded away, so it became costly each day to leave the hotel property. Last year we looked forward to meals -- at Secrets Capri, I was happy when the meals were finished. I ate a lot of bread on this trip as the quality of the food was nowhere near The Vine. The staff are incredibly friendly and try to go out of their way to make your stay a pleasant one, but we will not return.
7 night romance trip

See all reviews

Secrets Capri Riviera Cancun All Inclusive, Playa del Carmen

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