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Aiden by Best Western @ San Antonio Riverwalk

Photo gallery for Aiden by Best Western @ San Antonio Riverwalk

Exterior
Pillow-top beds, desk, iron/ironing board, free WiFi
Lobby
Lobby
Lobby

Overview of Aiden by Best Western @ San Antonio Riverwalk

Aiden by Best Western @ San Antonio Riverwalk

2.5 star property
Hotel with bar/lounge, near Alamo

8.0/10 Very good

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
  • Connecting rooms available
Map
1103 E Commerce Street, San Antonio, TX, 78205

Guests rated this location 9.3/10 - Exceptional

Main amenities
  • Housekeeping (on request)
  • Valet parking
  • Bar/lounge
  • Coffee shop/cafe
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Luggage storage
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Coffee/tea maker
  • Lift
  • Bath or shower

Room options

About this area

What's nearby

  • In Downtown San Antonio
  • Henry B. González Convention Center - 7 min walk
  • Alamo - 11 min walk
  • Alamodome - 17 min walk
  • Market Square - 22 min walk
  • San Antonio Majestic Theater - 2 min drive
  • AT&T Center - 5 min drive
  • San Antonio Zoo and Aquarium - 5 min drive
  • Pearl District - 6 min drive
  • North Star Mall - 15 min drive
  • Lackland Air Force Base - 15 min drive

Getting around

  • San Antonio International Airport (SAT) - 11 min drive
  • San Antonio Station - 5 min walk

Restaurants

  • Yard House - 9 min walk
  • Denny's - 4 min walk
  • Smoke Skybar - 4 min walk
  • Fogo de Chao - 5 min walk
  • Hooters - 5 min walk

About this property

Aiden by Best Western @ San Antonio Riverwalk

When you stay at Aiden by Best Western @ San Antonio Riverwalk, you'll be within a 15-minute walk of Alamo and Henry B. González Convention Center. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, Alamodome and AT&T Center are within a short drive. Fellow travellers say good things about the helpful staff and location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 74 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (USD 20.00 per night; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Coffee shop

Working away

  • Business centre

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Built in 1896

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels
  • Netflix

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow-top mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Mini fridge

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

This property is closed from 4 October 2021 to 14 April 2023 (dates subject to change).
The property will be renovating from 1 April 2023 to 1 January 2024 (completion date subject to change). The following areas are affected:
  • Bar/lounge
During renovations, the hotel will make every effort to minimise noise and disturbance.

Parking

  • Valet parking costs USD 20.00 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Noise-free guestrooms cannot be guaranteed.</p><p>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Best Western Riverwalk
Best Western Plus Sunset Suites-Riverwalk
Best Western Plus Sunset Suites-Riverwalk Hotel
Best Western Plus Sunset Suites-Riverwalk Hotel San Antonio
Best Western Plus Sunset Suites-Riverwalk San Antonio
Best Western Sunset
Sunset Best Western
Best Western Sunset Suites - Riverwalk Hotel San Antonio
Best Western San Antonio
San Antonio Best Western
Best Western Plus Sunset Hotel
Best Western Plus Sunset
Best Western Plus Sunset Suites Riverwalk
Aiden By Antonio Riverwalk
Best Western Plus Sunset Suites Riverwalk
Aiden by Best Western @ San Antonio Riverwalk Hotel
Aiden by Best Western @ San Antonio Riverwalk San Antonio
Aiden by Best Western @ San Antonio Riverwalk Hotel San Antonio

Frequently asked questions

Is Aiden by Best Western @ San Antonio Riverwalk currently open?
This property is closed from 4 October 2021 to 14 April 2023 (dates subject to change).
What are the cleanliness and hygiene measures currently in place at Aiden by Best Western @ San Antonio Riverwalk?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Aiden by Best Western @ San Antonio Riverwalk?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Aiden by Best Western @ San Antonio Riverwalk?
Yes. Valet parking costs USD 20.00 per night.
What are the check-in and check-out times at Aiden by Best Western @ San Antonio Riverwalk?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out and contactless check-out are available.
What's the area around Aiden by Best Western @ San Antonio Riverwalk like?
Aiden by Best Western @ San Antonio Riverwalk is a short 5-minute walk from San Antonio Station and 11 minutes' walk from Alamo. The local area is considered walkable, as well as being good for sightseeing.

Reviews

8.0

Very good

8.4/10

Cleanliness

8.5/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Great location just under the bridge from Riverwalk. We stayed one night on our way to SPI. It was clean and suitable. It was also under construction, but this was April 2021. May be done by now. Cute, historic property. Front desk wasn’t super friendly. When and if construction is complete this will be a great little hotel.
Angela, 1-night family trip
Verified Expedia guest review

8/10 Very good

john, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location and staff was friendly!
Jose, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Reunion
Early morning front desk lady was very friendly and helpful. She showed what customer service is supposed to be. She was compassionate and should be recognized for her professionalism.
Frank, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Johnathin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Downtown hotel forever
The staff was amazing and the rooms were lovely
Theresa, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Sabrina, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Good
johnetta, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Krystal, 1-night trip
Verified Hotels.com guest review

8/10 Very good

bad bed. loud traffic
the rooms are cute and uppidy but the bed was hard and not like the best western in dallas. woke up with back pain.could use a mattress cover or new mattress in room 104. also the traffic was loud will not be doing a ground room again
angelina, 1-night family trip
Verified Hotels.com guest review