COVID-19 Travel Alert: If you have an upcoming booking to change or cancel, check the next steps and policies here. Please only call if you are within 72 hours of check-in, so we can prioritize immediate bookings. Thank you.

Skip to main content.
All properties in Houston, Texas, United States of America
1 room, 2 adults

Best Western Plus Heritage Inn, Houston

3-star3 stars
Great for familiesThis property has good facilities for families.
10521 East Freeway, Houston, TX, 77029, United States of America

3-star hotel in Houston with outdoor pool and 24-hour fitness
  • Free buffet breakfast, free WiFi, and free parking
  • Collect nightsYou can collect® Rewards nights here
Great pool
Great location
Fantastic service
Breakfast is average

Best Western Plus Heritage Inn, Houston

from $69
  • Standard Room, 2 Queen Beds, Accessible, Non Smoking
  • Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

What’s around Best Western Plus Heritage Inn, Houston


  • In North Shore
  • Port of Houston - 5.2 mi / 8.4 km
  • Minute Maid Park - 7.3 mi / 11.7 km
  • BBVA Compass Stadium - 7.7 mi / 12.3 km
  • George R. Brown Convention Center - 7.8 mi / 12.5 km
  • Toyota Center - 8 mi / 12.9 km
  • NRG Arena - 15 mi / 24.1 km
  • NRG Stadium - 15.6 mi / 25.1 km

Getting around

  • Houston, TX (HOU-William P. Hobby) - 15 min drive
  • Houston, TX (IAH-George Bush Intercontinental) - 26 min drive
  • Houston, TX (EFD-Ellington Field) - 25 min drive
  • Houston Station - 14 min drive

At a glance

Key facts

Hotel size

  • This hotel has 62 rooms
  • This hotel is arranged over 3 floors


  • Check-in time starts at 3:00 PM
  • Check-out time is 11 AM
  • Express check-in/out
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Free self parking (limited)

  • Free RV/bus/truck parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Coffee/tea in a common area
  • Water dispenser
Things to do
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
Working away
  • 24-hour business center
  • Computer station
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built - 1999
  • Elevator
  • Picnic area
  • Television in common areas
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed size king
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LED TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free WiFi
  • Free long-distance calls
Food and drink
  • Refrigerator
  • Microwave
  • Daily housekeeping
  • In-room safe (laptop compatible)

Best Western Plus Heritage Inn, Houston’s small print

Also known as

  • Best Plus Heritage Houston
  • Best Western Heritage Houston
  • Best Western Heritage Inn Houston
  • Best Western Plus Heritage Inn Hotel
  • Best Western Plus Heritage Inn Houston
  • Best Western Plus Heritage Inn Hotel Houston


Noise-free guestrooms cannot be guaranteed.

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

    Guests under 18 years old are not allowed in the fitness facility.

    Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    Deposit: USD 100 per stay

    Optional extras

    Rollaway beds are available for USD 20 per night

    Safes in guestrooms can be used for USD 2.00 per night

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Recent reviews

    Very Good 8.4 From 147 reviews

    Exceptional 10.0
    It was a great hotel
    Treyele, us1 night business trip
    Very Good 8.0
    Poor Customer Service
    Check in clerk (Mayra) was on phone. I wasn't acknowledged at all, she finished her conversation(3-5 minutes). She took my info and told me about the $100.00 HOLD. Didn' t tell me about breakfast or check out time. Given the key and room number. Morning of check out @ 6: 50am the customer in front of me was informed about. $20.00 savings if she got a room under Best Western website instead of I was told everything is ok. No info on anything, no even "Did you enjoy your stay?"
    us1 night trip
    Very Good 8.0
    Was good to stay
    Jose, us2 night trip with friends
    Exceptional 10.0
    We loved it here. Its perfect for our stay in Houston. Everything is not far away at all.
    Sixto, us1 night business trip
    Exceptional 10.0
    It was a pleasant stay
    Ricardo, us1 night business trip

    Best Western Plus Heritage Inn, Houston

    Is the description of this hotel not correct? Tell us