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Best Western Heritage Inn, Houston

3-star3 stars
10521 East FreewayHoustonTX77029United States of America

3-star Houston hotel with outdoor pool
  • Free hot/cold buffet breakfast, free WiFi, and free parking
Very Good8.4
Value for money
Best value for money
Great pool
Great location
Breakfast is average
78See all 78 reviews
From 151 reviewsTripAdvisor Traveller Rating

Best Western Heritage Inn, Houston

from $71
  • Standard Room, 2 Queen Beds, Accessible, Non Smoking
  • Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

At a glance

Key facts

Hotel size

  • This hotel has 62 rooms
  • This hotel is arranged over 3 floors


  • 24-hour check-in
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed (service animals welcome)


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Free self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
Working away
  • Business center
  • Computer station
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built 1999
  • Elevator/lift
  • Picnic area
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Sofa bed size king
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LED TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Daily housekeeping
  • In-room safe (laptop compatible)

Best Western Heritage Inn, Houston’s small print

Also known as

  • Best Western Heritage Houston
  • Best Western Heritage Inn Houston


Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 100 per stay

Optional extras

Early check-in can be arranged for an extra charge of USD 25.00

Rollaway beds are available for USD 25.0 per night

Safes in guestrooms can be used for USD 2.00 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Best Western Heritage Inn, Houston


  • In North Shore
  • Discovery Green - 7.9 mi / 12.8 km
  • George R. Brown Convention Center - 8 mi / 12.8 km
  • Minute Maid Park - 7.3 mi / 11.7 km
  • Downtown Aquarium - 8 mi / 12.9 km
  • Toyota Center - 8 mi / 12.9 km
  • Port of Houston - 5.2 mi / 8.4 km
  • Gus Wortham Golf Course - 6.5 mi / 10.4 km

Getting around

  • Houston, TX (HOU-William P. Hobby) - 17 min drive
  • Houston, TX (IAH-George Bush Intercontinental) - 26 min drive
  • Houston, TX (EFD-Ellington Field) - 26 min drive
  • Houston Station - 14 min drive
  • Free self parking

Recent reviews

Very Good 8.4 From 78 reviews

Best Western Heritage Inn, Houston
Very Good8.0
Couldn't stay the entire time due to hurricane Harvey. But very good.
A Traveler, us5 night business trip
Best Western Heritage Inn, Houston
Very Good8.0
good overall!
They coulnt find my reservation for a minute...gated parking, Nicely renovated rooms, noisy neighbors from a house on the other side of the fence playing loud music all night until 3 am:( and the toilet drain was no good...good service and nice cold and clean rooms.
Jose, us1 night family trip
Best Western Heritage Inn, Houston
No pool
It was ok except they have no pool
Susan, us1 night family trip
Best Western Heritage Inn, Houston
Very Good8.0
unprofessional staff!!
hotel was good but a desk woman named Eva was pretty rude to us, we got there around 1pm, we knew that check in was at 3pm, I was asking just to see if any chance to be lucky and be able to have the room before, she said no , so we went ahead to use restrooms and walked to pool to seat and wait since we had a long trip , she started screaming to us that we are not allow to stay there 'till our room was ready, by this time she already had all our info. even though our home address , she knew that we had a reservation made in our name.
A Traveler, us1 night trip
Best Western Heritage Inn, Houston
We found baby roaches in our room. Ask for another room and was told they were booked. Got our money back and stay somewhere else
A Traveler, us6 night romance trip

See all reviews

Best Western Heritage Inn, Houston

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