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Best Western Heritage Inn, Houston

3 stars
10521 East FreewayHoustonTX77029United States of America, 866-925-8648
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Good3.6 / 5
Pool
Great pool
Breakfast
Tasty breakfast
Cleanliness
Quite clean
Location
Location is ok
105See all 105 Hotels.com reviews
From 117 reviewsTripAdvisor Traveller Rating

Best Western Heritage Inn, Houston

Hotel Info: 866-925-8648

from $90
  • Deluxe Room, 2 Queen Beds
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Deluxe Room, 1 King Bed
  • Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Accessible, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 62 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Best Western Heritage Houston
  • Best Western Heritage Inn Houston

Policies

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge of USD 25.00

Rollaway beds are available for USD 25.00 per night

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
Working away
  • Business center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1999
  • Elevator/lift
  • Picnic area
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Best Western Heritage Inn, Houston’s small print

Also known as

  • Best Western Heritage Houston
  • Best Western Heritage Inn Houston

Policies

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge of USD 25.00

Rollaway beds are available for USD 25.00 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 105 reviews

Best Western Heritage Inn, Houston
Poor1.0 / 5
Bad room odor
Poor service
2 night business trip
Best Western Heritage Inn, Houston
Outstanding5.0 / 5
an outstanding value
This hotel is an outstanding value, the hotel is conveniently located right off of I-10. The neighborhood seems a little downtrodden, but the hotel was in great shape. My concerns about the neighborhood were assuaged when I discovered the hotel has gated, secured parking. I ended up in an ADA accessible room on the first floor that looked like it had been recently refurbished, with stylish tile on the floor and a granite-clad bathroom. Bed was super comfy. Everything seemed newer and was functional. I did not try the hotel breakfast as there is a McDonald's just down the frontage road from the hotel. I would definitely stay here again.
1 night trip
Best Western Heritage Inn, Houston
Poor1.0 / 5
Don't Do It!
Can't really say anything nice about this hotel! We were very disappointed! Room smelled horrible, room safe didn't work, only had one wash rag (for 2 guest/2 nights), room was not cleaned or bed made after first nights stay and the neighborhood was so bad the parking is gated. We usually stay at Best Westerns and some are better than others but this one was by far the worst! Will think twice about the next BW!
2 night romance trip
Best Western Heritage Inn, Houston
Poor1.0 / 5
Nothing like the pictures
Save yourself the time and do not stay here
4 night romance trip
Best Western Heritage Inn, Houston
Excellent4.0 / 5
nice pool
Great pool! But breakfast could use a bit more variety
1 night family trip

See all reviews

Best Western Heritage Inn, Houston

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