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Best Western Premier Alsterkrug Hotel, Hamburg

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Alsterkrugchaussee 277HamburgHH22297Germany, ‏866-925-8648
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Excellent4.2 / 5
Service
Fantastic service
Cleanliness
Clean
Food
Delicious food
Bar and Beverages
Bar is not good
79See all 79 Hotels.com reviews
From 276 reviewsTripAdvisor Traveller Rating

Best Western Premier Alsterkrug Hotel, Hamburg

Hotel Info: 866-925-8648

from $124
  • Comfort Room, 1 Double or 2 Single Beds
  • Standard Room, 1 Double Bed
  • Premium Room, 1 Queen Bed
  • Premium Double Room, 1 Double Bed, Garden View (Quiet Location)
  • Executive Room, 1 Double Bed
  • Comfort Plus Double Room
  • Comfort Double Room, 1 Double Bed
  • Executive Room
  • Double or Twin Room
  • Comfort Plus
  • Comfort Room, 1 Queen Bed

At a glance

Key facts

Hotel size

  • This hotel has 105 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only *

  • 1 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

  • Free nearby parking

Other information

  • Smoke-free property

Also known as

  • Alsterkrug
  • Alsterkrug Hotel
  • Best Western Alsterkrug
  • Best Western Premier Alsterkrug
  • Best Western Premier Alsterkrug Hamburg
  • Best Western Premier Alsterkrug Hotel
  • Best Western Premier Alsterkrug Hotel Hamburg
  • Hotel Alsterkrug Best Western

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A culture and tourism tax is imposed by the city of Hamburg. This tax is already included in the room rate. Business travelers may be exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Valet parking costs EUR 15 per night

Rollaway beds are available for EUR 60 per night

Buffet breakfast is offered for an extra charge of EUR 18 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 12 per pet, per night

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Barbecue grills
Things to do
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Bicycle rentals on site
  • Bowling alley on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Free use of nearby fitness center
Working away
  • Business center
  • Number of meeting rooms - 6
  • Conference space
  • Meeting rooms 6
  • Conference space size (feet) - 2669
  • Conference space size (meters) - 248
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1985
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • In-room massage available
  • Individually furnished
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 23-inch flat-screen TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Dining

Restaurant Alsterkrug - This restaurant specializes in German cuisine and serves lunch and dinner.

Bierstube - This restaurant specializes in German cuisine and serves lunch and dinner.

Kegelbahnen - This restaurant serves dinner only.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Bicycle rentals on site
  • Bowling alley on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby

Best Western Premier Alsterkrug Hotel, Hamburg’s small print

Also known as

  • Alsterkrug
  • Alsterkrug Hotel
  • Best Western Alsterkrug
  • Best Western Premier Alsterkrug
  • Best Western Premier Alsterkrug Hamburg
  • Best Western Premier Alsterkrug Hotel
  • Best Western Premier Alsterkrug Hotel Hamburg
  • Hotel Alsterkrug Best Western

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A culture and tourism tax is imposed by the city of Hamburg. This tax is already included in the room rate. Business travelers may be exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Valet parking costs EUR 15 per night

Rollaway beds are available for EUR 60 per night

Buffet breakfast is offered for an extra charge of EUR 18 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 12 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 79 reviews

Best Western Premier Alsterkrug Hotel, Hamburg
Excellent4.0 / 5
Very good hotel if you have work in that area
I stayed in this hotel as it was close to where I had to visit on business. The hotel is closer to the airport and quite far from the city center. There is a bus stop just outside the hotel which is convenient.If you know how to use the public transport, then you are quite mobile as you get a free card that you can use. There is not much to do near the hotel. The breakfast was quite good and the dinner I had in a restaurant close to the hotel (operated by them) was very nice. Overall, I had an enjoyable stay.
5 night business trip
Best Western Premier Alsterkrug Hotel, Hamburg
Excellent4.0 / 5
Wonderful stay
Room was very clean and as described on line. Staff was very friendly and helpful. Parking is difficult but not unusual in Germany. Sets on a main bus line and not a bad walk to the train for easy access anywhere in the city.
1 night romance trip
Best Western Premier Alsterkrug Hotel, Hamburg
Excellent4.0 / 5
Nice Hotel Well Worth A Stay
Close to the airport and stayed for one night, overall a very nice hotel although the Wi-Fi whilst free was not the fastest but good enough for emailing etc but this is a very small criticism and would certainly stop here again.
1 night business trip
Best Western Premier Alsterkrug Hotel, Hamburg
Excellent4.0 / 5
Excellent service
An excellent hotel with large comfortable rooms. The bar and restaurant were very good, there are only a few restaurants in the area but for the best selection you need to get a taxi closer into town.
1 night business trip
Best Western Premier Alsterkrug Hotel, Hamburg
Excellent4.0 / 5
Good
Perfect,y good for a night or two. Comfy and clean. Good service.
1 night trip

See all reviews

Best Western Premier Alsterkrug Hotel, Hamburg

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