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Best Western Premier Alsterkrug Hotel, Hamburg

4.5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Alsterkrugchaussee 277HamburgHH22297Germany

Luxury hotel in Groß Borstel with bar/lounge, conference center
  • Free WiFi
Very Good8.4
Service
Fantastic service
Cleanliness
Clean
Wellness Area
Great wellness & sports facilities
Food
Delicious food
59See all 59 Hotels.com reviews
From 371 reviewsTripAdvisor Traveller Rating

Best Western Premier Alsterkrug Hotel, Hamburg

from $147
  • Premium Double Room, 1 Double Bed, Garden View (Quiet Location)
  • Executive Room, 1 Double Bed
  • Comfort Plus Double Room
  • Comfort Double Room, 1 Double Bed

At a glance

Key facts

Hotel size

  • This hotel has 105 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only *

  • 1 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

  • Free nearby parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Barbecue grills
Things to do
  • Fitness facilities
  • Spa services on site
  • Sauna
  • Bicycle rentals on site
  • Bowling alley on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Free use of nearby fitness center
Working away
  • Business center
  • Conference space
  • Meeting rooms 6
  • Conference space size (feet) - 2669
  • Conference space size (meters) - 248
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1985
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • In-room massage available
  • Individually furnished
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 23-inch flat-screen TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Dining

Restaurant Alsterkrug - This restaurant specializes in German cuisine and serves lunch and dinner.

Bierstube - This restaurant specializes in German cuisine and serves lunch and dinner.

Kegelbahnen - This restaurant serves dinner only.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Bicycle rentals on site
  • Bowling alley on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby

Best Western Premier Alsterkrug Hotel, Hamburg’s small print

Also known as

  • Alsterkrug
  • Alsterkrug Hotel
  • Best Western Alsterkrug
  • Best Western Premier Alsterkrug
  • Best Western Premier Alsterkrug Hamburg
  • Best Western Premier Alsterkrug Hotel
  • Best Western Premier Alsterkrug Hotel Hamburg
  • Hotel Alsterkrug Best Western

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Valet parking costs EUR 15 per night

Rollaway beds are available for EUR 60 per night

Buffet breakfast is offered for an extra charge of EUR 19 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 12 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Best Western Premier Alsterkrug Hotel, Hamburg

Landmarks

  • In Groß Borstel
  • Lufthansa Technik AG - 14 min walk
  • Planetarium Hamburg - 27 min walk
  • Stadtpark - 30 min walk
  • University Medical Center Hamburg-Eppendorf - 2.2 mi / 3.6 km
  • Isemarkt - 2.5 mi / 4.1 km
  • Hagenbeck Zoo - 4.1 mi / 6.6 km
  • Hamburg City Hall - 5.1 mi / 8.3 km

Getting around

  • Hamburg (HAM) - 8 min drive
  • Barmbek Station - 12 min drive
  • Hamburg Dammtor Station - 13 min drive
  • Diebsteich Station - 13 min drive
  • Alsterdorf U-Bahn - 18 min walk
  • Lattenkamp U-Bahn - 23 min walk
  • Sengelmannstrasse U-Bahn - 25 min walk
  • Free parking nearby
  • Valet parking (surcharge)

Recent reviews

Very Good 8.4 From 59 reviews

Best Western Premier Alsterkrug Hotel, Hamburg
Very Good8.0
Hotel itself was great. Beds were very comfortable, and the shower had a rainfall shower head which was great. Only complaint is that it was unseasonably hot for mid-May and the staff said the were not allowed to turn on the air conditioning until June. Temperatures in the Hamburg area had been hot all week. That kind of inflexible policy is not very smart.
LARRY, us1 night trip
Best Western Premier Alsterkrug Hotel, Hamburg
Exceptional10.0
Very nice hotel, very comfortable
Mary, ie1 night trip
Best Western Premier Alsterkrug Hotel, Hamburg
Very Good8.0
Convenient for Airport
Very convenient for the Airport, but quite a way out of town. Hotel is clean, staff are helpful and friendly and speak good English (much better than my German). It would have been nice to have a double duvet for a double bed, but this is not uncommon in German hotels. Breakfast is good!
Guy, gb3 night trip
Best Western Premier Alsterkrug Hotel, Hamburg
Exceptional10.0
Definitely use this hotel again
Stayed here for 3 nights, the staff all speak perfect English and were very helpful. Bit of a mix up as to whether we had paid for bed and breakfast as the receptionist told us it was included and ended up paying for breakfast despite us stating that we were room only, so check before you eat as it turned out to be a very expensive breakfast at €18 per person. The spa is only open later in the day which is a shame as that's when we were out exploring! would recommend this hotel. And definitely take advantage of the free transport ticket as we went everywhere and it was free and easy to use
Susan, gb2 night romance trip
Best Western Premier Alsterkrug Hotel, Hamburg
Very Good8.0
Very good hotel if you have work in that area
I stayed in this hotel as it was close to where I had to visit on business. The hotel is closer to the airport and quite far from the city center. There is a bus stop just outside the hotel which is convenient.If you know how to use the public transport, then you are quite mobile as you get a free card that you can use. There is not much to do near the hotel. The breakfast was quite good and the dinner I had in a restaurant close to the hotel (operated by them) was very nice. Overall, I had an enjoyable stay.
Raghuram, in5 night business trip

See all reviews

Best Western Premier Alsterkrug Hotel, Hamburg

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