12 Bees Hotel

Photo gallery for 12 Bees Hotel

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2 outdoor pools
Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace

Overview of 12 Bees Hotel

12 Bees Hotel

3.0 star property
Family-friendly hotel with 2 outdoor pools, near Quinta Avenida

9.4/10 Exceptional

6 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Connecting rooms available
  • Bar
The price is $31
Price available on 7/2/2022
Map
No. Int. S/N, Calle 12 Bis, Playa del Carmen, QROO, 77710
Main amenities
  • Daily housekeeping
  • 2 outdoor pools
  • Rooftop terrace
  • Beach towels
  • Bar/lounge
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • In-room childcare
  • Business center
  • Beach shuttle
  • Theme park shuttle
For families
  • Children stay free
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Terrace
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Playa del Carmen
  • Quinta Avenida - 7 min walk
  • Playa del Carmen Main Beach - 11 min walk
  • Mamitas Beach - 13 min walk
  • Playa del Carmen Maritime Terminal - 17 min walk
  • Plaza Las Americas - 38 min walk
  • Playacar Golf Club - 41 min walk
  • Punta Esmeralda Beach - 10 min drive
  • 28 de Julio Square - 11 min drive
  • Grand Coral Golf Riviera Maya - 9 min drive
  • Chaak Tun Cenote - 15 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive
  • Cozumel Intl. Airport (CZM) - 12.5 miles/20.1 km
  • Ferry terminal shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)

About this property

12 Bees Hotel

12 Bees Hotel features a rooftop terrace and puts you within a 10-minute walk of Quinta Avenida. You can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, body wraps, or aromatherapy. Other highlights include 2 outdoor pools, a bar/lounge, and a terrace.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of CovidClean (Safehotels - global expert), Safe Travels (WTTC - Global), and COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 65 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 6:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must transfer via shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
  • This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Onsite parking available only on request
  • Free secured, uncovered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited (max 1 space per unit)

Transfers

  • Cruise terminal shuttle*
  • Ferry terminal shuttle*

Offsite

  • Beach shuttle*
  • Shopping center shuttle*
  • Theme park shuttle*

Other information

  • Designated smoking areas
  • No alcohol allowed onsite

Property amenities

Food and drink

  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • Free reception (select days)
  • Water dispenser

Taking the kids

  • Children stay free
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Beach shuttle (surcharge)
  • Bicycle tour information
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Safari nearby
  • Boat tours nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Working away

  • Business center
  • Meeting room
  • Coworking spaces
  • Conference space

Services

  • 24-hour front desk
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Beach towels

Facilities

  • Rooftop terrace
  • Fireplace in lobby
  • 18 holes of golf
  • 2 outdoor pools
  • Bicycle parking
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Stair-free path to entrance
  • Pool access ramp on site

Languages spoken

  • Dutch
  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium digital channels
  • Netflix

Home comfort

  • Climate-controlled air conditioning and heating
  • Ceiling fan
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.

Dining

BEEBAR - This rooftop bar serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Fees & policies

Optional extras

  • Beach shuttle, shopping center shuttle, and theme park shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Children under 12 years old are not allowed in the swimming pool without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • CovidClean (Safehotels - global expert)
  • Safe Travels (WTTC - Global)
  • COVID-19 Guidelines (WHO)
  • COVID-19 Guidelines (CDC)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

12 Bees Hotel Hotel
12 Bees Hotel Playa del Carmen
12 Bees Hotel Hotel Playa del Carmen

Frequently asked questions

Overall score and ratings

9.4

Exceptional

10.0/10

Cleanliness

9.6/10

Staff & service

10.0/10

Amenities

9.2/10

Property conditions & facilities

9.5/10

Eco-friendliness

8/10 Very Good

Great rooftop. Location descent. Room spacious and clean. No view as another building 2 feet away but they put a nice Muriel on building so makes up for lack of view Would stay there again
Todd, 2-night trip
Verified Expedia guest review

8/10 Very Good

Michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Céline, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Reservé este hotel porque si bien tenía sólo dos opiniones, estas me parecieron especialmente enfáticas en la agradable sorpresa de encontrar un hotel muy bueno a un precio económico. Finalmente concuerdo con las opiniones ya que nuestra estancia fue muy agradable, habitación limpia, trato amable, muy buen desayuno y tan cerca de la 5ta avenida para llegar caminando y tan lejos para dormir sin ruidos. Recomendado ampliamente.
Antonio Emilio Torre, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Perfect.
What a great hotel!!! Very reasonable and good service.
Kohtaro, 10-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Accueil Impeccable. Consigne de bagage facile. Checkin impeccable. Restaurant sur le toit agréable. Petit déjeuner inclus très très léger… mais option à la carte à prix très abordable. Chambre propre et tranquille. Sur la 12e avenue mais assez loin des bars et du bruit mais facile de s’y rendre à pied en moins de 5min. Je recommande sans hésiter.
Max, 1-night trip
Verified Hotels.com guest review